Khaled Mahmoud, IT Manager

Khaled Mahmoud

IT Manager

E-Business Company

Location
Egypt
Education
Master's degree, MBA on E-Business
Experience
24 years, 7 Months

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Work Experience

Total years of experience :24 years, 7 Months

IT Manager at E-Business Company
  • Egypt - Cairo
  • My current job since December 2016

Lead & Manage all IT activities

ICT Governance Team Leader at Oil & Gas Company
  • Egypt - Cairo
  • January 2015 to November 2016

- Develop the IT Governance Framework using COBIT 5 Framework.

- Achieve the IT Governance objectives (Benefits Realization, Cost and Resources Optimization).

- Convert the Organizational objectives and the Stakeholders needs into IT objectives.

- Ensure the IT objectives achievement, by enhancing all elements (Policies, Processes, etc..).

ICT Infrastructure & Security Team Leader at Oil & Gas Company
  • Egypt - Cairo
  • January 2009 to December 2014

- Lead the Infrastructure & Security teams in these areas:
Data Center - Cisco - Microsoft - HP - NetApp - Symantec - Websense - RSA - WAN / LAN - Security Products - Access Control - Video Conference

- Develop & maintain the Budget

- Manage service contracts and licenses renewals

- Team appraisal

ICT Systems Engineer at Oil & Gas Company
  • Egypt - Cairo
  • December 2003 to December 2008

Administrate & Support a wide range of products including:

- Cisco (Core Switches - Edge Switches - Router - Firewalls - IP Telephony - IPS - VPN - etc...)

- Microsoft (Active Directory - Exchange - SCOM - SCCM - ISA - RAS - SQL- Permissions - etc...)

- HP Data Center (Blade Servers - Rack Servers - SAN EVA 5000 - Tape Library - etc...)

- NetApp Storage Systems FAS3210

- WAN / LAN administration and troubleshooting

- Symantec (Anti Virus - SMTP Gateway - Storage
Foundation - Cluster - NetBackup - etc.....)

- Security Products (ISS - Websense - RSA Remote Access Tokens - Mcafee - PaloAlto - etc...)

- Access Control (Lenel)

- Video Conference (Polycom - Cisco)

Customer Support Engineer at IBM Business Partner
  • Egypt - Cairo
  • October 1999 to November 2003

Support IBM products for large customers:
- IBM Servers
- IBM ThinPad's
- IBM Desktops
- Networks Installation, Cisco & 3 COM

Education

Master's degree, MBA on E-Business
  • at The Arab Academy
  • October 2013

MBA, E-Business

Bachelor's degree, Communications & Electronics
  • at Cairo University, Faculty of Engineering
  • July 1998

BSc. of Communications & Electronics

Specialties & Skills

Project Management
IT Management
IT Governance
Microsoft Backoffice
Network Security
Team Leading
IT Management
IT Strategic Planning
IT Operations Management
Business Development
IT Project Management

Languages

English
Expert
Arabic
Native Speaker
German
Beginner

Training and Certifications

Symantec Storage Foundations, NetBackup (Training)
Training Institute:
OMS
NetApp Storage (Training)
Training Institute:
STME
Microsoft Exchange, SCCM, LYNC (Training)
Training Institute:
Global Knowledge
Cisco ICND, SCND, IP Telephony, Cisco Works, IPS (Training)
Training Institute:
Synergy
HP SAN Storage (Training)
Training Institute:
OMS
Microsoft Certified Professional (MCP) (Certificate)
Date Attended:
February 2001
IBM PSS (Professional Servers Specialist) (Certificate)
Date Attended:
January 2000
COBIT 5 Certified (Certificate)
Date Attended:
December 2015

Hobbies

  • Football
    Football