Khaled Mardini

• Develop and execute sales plans to achieve monthly, quarterly, and annual revenue targets.
• Analyze market trends, competitor activities, and customer needs to refine sales strategies.
• Build and maintain strong relationships with corporate clients (business fleets, dealerships, corporate accounts) and retail customers.
• Identify new business opportunities and partnerships that support platform growth.
• Ensure high-quality listings are consistently posted on the platform, with clear descriptions, photos, pricing, and status updates.
• Monitor listing performance metrics and provide insights to optimize visibility and engagement.
• Manage incoming leads and ensure timely follow-up with potential buyers and sellers.
• Use CRM tools and sales tracking systems to monitor sales pipeline and conversion rates.
• Lead, mentor, and coach sales staff or agents to meet individual and team targets.
• Coordinate with marketing, customer support, and operations teams to align sales initiatives with overall business goals.
• Ensure a high level of customer satisfaction by resolving complaints and providing solutions that enhance trust in the platform.
• Educate clients on platform features, benefits, and best practices for listing and closing sales.
• Prepare regular sales reports, forecasts, and performance dashboards for senior management.
• Use data analytics to identify opportunities for improving sales processes and results

• Led a high-performing sales team, driving revenue growth and customer satisfaction.
• Managed inventory sourcing, pricing, and reconditioning to optimize profitability.
• Implemented sales strategies and follow-up systems to maximize conversions.
• Collaborated with leadership on forecasting, budgeting, and marketing initiatives.
• Ensured seamless operations, from team development to customer experience.

• Built strong customer relationships, ensuring satisfaction and repeat business.
• Achieved sales targets through effective strategies and lead generation.
• Provided expert advice on models, features, and financing options.
• Conducted test drives and negotiated deals to close sales.
• Maintained accurate records and collaborated with teams for a seamless
experience.

• Built and maintained strong client relationships, delivering a premium luxury experience.
• Achieved sales targets through strategic planning and lead generation.
• Provided expert guidance on Ferrari and Maserati models, performance, and features.
• Led test drives and negotiations to close high-value sales.
• Collaborated on inventory management and customer follow-ups to drive retention.

• Built lasting customer relationships, ensuring satisfaction and loyalty.
• Achieved sales targets through strategic planning and lead generation.
• Provided expert guidance on Mercedes-Benz models, features, and financing.
• Led test drives, negotiated deals, and closed sales effectively.
• Maintained accurate CRM records and collaborated with internal teams for a
seamless experience.

• Managed daily landside and airside operations, ensuring safety and regulatory
compliance.
• Led and trained ground staff, fostering efficiency and teamwork.
• Coordinated with multiple departments to streamline airport processes.
• Ensured adherence to safety protocols through audits and inspections.
• Handled passenger concerns and optimized the customer experience.
• Oversaw baggage and cargo operations for accuracy and timeliness.

• Delivered exceptional service during check-in, boarding, and throughout the
passenger journey.
• Assisted with ticketing, baggage handling, and boarding, ensuring smooth operations.
• Managed baggage services and addressed issues promptly for a seamless experience.
• Communicated flight information, including delays and gate changes, to keep
passengers informed.
• Provided support for special requests and emergency situations, ensuring passenger
safety.
• Collaborated with airport teams to maintain operational flow and adhere to
safety protocols.

• Delivered top-notch service at check-in, gates, and throughout the airport.
• Assisted with check-in, baggage handling, and document verification.
• Managed timely baggage processing and efficient boarding procedures.
• Communicated flight updates and addressed passenger inquiries and complaints.
• Ensured safety protocol compliance and collaborated with airport teams for
smooth operations.