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خالد مارديني, Sales Manager - Corporate & Retail

خالد مارديني

Sales Manager - Corporate & Retail·United Motorgy

الكويت

بكالوريوس, Business Administration

الخبرة العملية

مجموع سنوات الخبرة: 20 سنوات, 3 أشهر

Sales Manager - Corporate & Retail

نوفمبر 2025 - حتى الآن

United Motorgy

الكويت، الكويت

نوفمبر 2025 - حتى الآن

• Develop and execute sales plans to achieve monthly, quarterly, and annual revenue targets.
• Analyze market trends, competitor activities, and customer needs to refine sales strategies.
• Build and maintain strong relationships with corporate clients (business fleets, dealerships, corporate accounts) and retail customers.
• Identify new business opportunities and partnerships that support platform growth.
• Ensure high-quality listings are consistently posted on the platform, with clear descriptions, photos, pricing, and status updates.
• Monitor listing performance metrics and provide insights to optimize visibility and engagement.
• Manage incoming leads and ensure timely follow-up with potential buyers and sellers.
• Use CRM tools and sales tracking systems to monitor sales pipeline and conversion rates.
• Lead, mentor, and coach sales staff or agents to meet individual and team targets.
• Coordinate with marketing, customer support, and operations teams to align sales initiatives with overall business goals.
• Ensure a high level of customer satisfaction by resolving complaints and providing solutions that enhance trust in the platform.
• Educate clients on platform features, benefits, and best practices for listing and closing sales.
• Prepare regular sales reports, forecasts, and performance dashboards for senior management.
• Use data analytics to identify opportunities for improving sales processes and results

مجال الشركة:
وكلاء السيارات
الدور الوظيفي:
الإدارة

Showroom Manager ( Certified Sales Manager )

يوليو 2020 - فبراير 2025

Behbehani Motors Company - Volkswagen Kuwait

الفراوانية، الكويت

يوليو 2020 - فبراير 2025

• Led a high-performing sales team, driving revenue growth and customer satisfaction.
• Managed inventory sourcing, pricing, and reconditioning to optimize profitability.
• Implemented sales strategies and follow-up systems to maximize conversions.
• Collaborated with leadership on forecasting, budgeting, and marketing initiatives.
• Ensured seamless operations, from team development to customer experience.

مجال الشركة:
وكلاء السيارات
الدور الوظيفي:
المبيعات

Sales Executive

ديسمبر 2018 - يوليو 2020

Al-Mulla Automobiles – Mercedes Benz

الفراوانية، الكويت

ديسمبر 2018 - يوليو 2020

• Built strong customer relationships, ensuring satisfaction and repeat business.
• Achieved sales targets through effective strategies and lead generation.
• Provided expert advice on models, features, and financing options.
• Conducted test drives and negotiated deals to close sales.
• Maintained accurate records and collaborated with teams for a seamless
experience.

مجال الشركة:
وكلاء السيارات

Sales Executive

نوفمبر 2014 - نوفمبر 2018

Al-zayani Automotive

الفراوانية، الكويت

نوفمبر 2014 - نوفمبر 2018

• Built and maintained strong client relationships, delivering a premium luxury experience.
• Achieved sales targets through strategic planning and lead generation.
• Provided expert guidance on Ferrari and Maserati models, performance, and features.
• Led test drives and negotiations to close high-value sales.
• Collaborated on inventory management and customer follow-ups to drive retention.

مجال الشركة:
وكلاء السيارات
الدور الوظيفي:
المبيعات

Sales Consultant - Passenger Cars

مارس 2013 - نوفمبر 2014

Abdulrahman Albisher & Zaid. Alkazemi Co. Mercedes Benz

الفراوانية، الكويت

مارس 2013 - نوفمبر 2014

• Built lasting customer relationships, ensuring satisfaction and loyalty.
• Achieved sales targets through strategic planning and lead generation.
• Provided expert guidance on Mercedes-Benz models, features, and financing.
• Led test drives, negotiated deals, and closed sales effectively.
• Maintained accurate CRM records and collaborated with internal teams for a
seamless experience.

مجال الشركة:
وكلاء السيارات
الدور الوظيفي:
المبيعات

Ground operations Duty Supervisor, Land side/Air side

فبراير 2012 - فبراير 2013

Jazeera Airways

الفراوانية، الكويت

فبراير 2012 - فبراير 2013

• Managed daily landside and airside operations, ensuring safety and regulatory
compliance.
• Led and trained ground staff, fostering efficiency and teamwork.
• Coordinated with multiple departments to streamline airport processes.
• Ensured adherence to safety protocols through audits and inspections.
• Handled passenger concerns and optimized the customer experience.
• Oversaw baggage and cargo operations for accuracy and timeliness.

مجال الشركة:
شركات الطيران

Airport Services Agent

أكتوبر 2008 - فبراير 2012

Qatar Airways

الفراوانية، الكويت

أكتوبر 2008 - فبراير 2012

• Delivered exceptional service during check-in, boarding, and throughout the
passenger journey.
• Assisted with ticketing, baggage handling, and boarding, ensuring smooth operations.
• Managed baggage services and addressed issues promptly for a seamless experience.
• Communicated flight information, including delays and gate changes, to keep
passengers informed.
• Provided support for special requests and emergency situations, ensuring passenger
safety.
• Collaborated with airport teams to maintain operational flow and adhere to
safety protocols.

مجال الشركة:
شركات الطيران

Traffic officer

يوليو 2005 - أكتوبر 2008

Kuwait Aviation Services Company

الفراوانية، الكويت

يوليو 2005 - أكتوبر 2008

• Delivered top-notch service at check-in, gates, and throughout the airport.
• Assisted with check-in, baggage handling, and document verification.
• Managed timely baggage processing and efficient boarding procedures.
• Communicated flight updates and addressed passenger inquiries and complaints.
• Ensured safety protocol compliance and collaborated with airport teams for
smooth operations.

مجال الشركة:
شركات الطيران
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

European Global School - University

يوليو 2024

يوليو 2024

بكالوريوس، Business Administration

فرنسا

Skyline institute – Boodai

مارس 2005

مارس 2005

دبلوم، Air Transport marketing

الكويت

Abdullah Alasousi Secondary School

يوليو 2003

يوليو 2003

الثانوية العامة أو ما يعادلها، Literature

الكويت

Skills

Problem Solving
Expert
Problem Solving
Expert
Time Management
Expert
Time Management
Expert
Team Leadership
Expert
Team Leadership
Expert
Customer Interaction Management
Expert
Customer Interaction Management
Expert
Sales Skills Training
Expert
Sales Skills Training
Expert
AUTOMOTIVE SALES
Intermediate
AUTOMOTIVE SALES
Intermediate
MARKET ANALYSIS
Intermediate
MARKET ANALYSIS
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
RETAIL MANAGEMENT
Beginner
RETAIL MANAGEMENT
Beginner
SHOWROOMS
Intermediate
SHOWROOMS
Intermediate
AUTOMOTIVE INDUSTRY
Intermediate
AUTOMOTIVE INDUSTRY
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
MARKET RESEARCH
Intermediate
MARKET RESEARCH
Intermediate
ADVERTISING CAMPAIGNS
Intermediate
ADVERTISING CAMPAIGNS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
SALES
Intermediate
SALES
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
INNOVATION
Intermediate
INNOVATION
Intermediate
PRICING STRATEGIES
Intermediate
PRICING STRATEGIES
Intermediate
SALES STRATEGY
Intermediate
SALES STRATEGY
Intermediate
CUSTOMER SATISFACTION
Expert
CUSTOMER SATISFACTION
Expert
INVENTORY CONTROL
Intermediate
INVENTORY CONTROL
Intermediate
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
OPERATIONS
Expert
OPERATIONS
Expert
SALES MANAGEMENT
Expert
SALES MANAGEMENT
Expert
REGISTRATION
Intermediate
REGISTRATION
Intermediate
LEVERAGE
Beginner
LEVERAGE
Beginner
E-commerce
Expert
E-commerce
Expert
Problem Solving
Expert
Problem Solving
Expert
Time Management
Expert
Time Management
Expert
Customer Interaction Management
Expert
Customer Interaction Management
Expert
Sales Skills Training
Expert
Sales Skills Training
Expert

اللغات

الانجليزية
متمرّس
العربية
متمرّس

التدريب و الشهادات

الشهادات
Talent Development Program
Valid Driving license
Talent Development Program
Valid Driving license
Sales Manager Certification.
Volkswagen Sales Manager
Jan 2024

التوصيات

Alaa Al-Sakka

نوفمبر 2012

نوفمبر 2012

Chairmn assistantClient

first of all its my pleasure to ak about my experience with khaled here , khaled has the potentials to make any company wantd him, he adds extra spice to any thing he do, i knew khales when i was travelling on Qatar airways for a business trip , he made the airline looks really like a 5 star service provider with his extra support and care about customers concernes, wish youu all the best in your career live an ladder of success.