Khaled Mohammad, Operations & Customer Service

Khaled Mohammad

Operations & Customer Service

Emirates Driving Institute

Location
United Arab Emirates - Dubai
Education
High school or equivalent, Business And Computer Studies
Experience
5 years, 4 Months

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Work Experience

Total years of experience :5 years, 4 Months

Operations & Customer Service at Emirates Driving Institute
  • United Arab Emirates
  • My current job since January 2019

Duties and Responsibilities:
•Handles registration/opening RTA file for driving license
•Meeting Company's Monthly quota's
•Offers VIP, Platinum & Gold membership packages
•Attends to EDI / RTA compliance policy
•In-charge of payment collection through all mode of payments
•Issues receipts, refunds, change or tickets.
•Assist each student's for their learning process.
•Assign's instructors daily schedule.
•Assist with the customer inquiries through mails & calls
•Checks branch monthly requirements.

Education

High school or equivalent, Business And Computer Studies
  • at Salman Farsi school , dubai
  • January 1998

Specialties & Skills

BILLING
REGISTRATION
BOOKING (RESOURCE PLANNING SOFTWARE)
COMMUNICATIONS
CUSTOMER SERVICE
LIFE SUPPORT
MANAGEMENT
MICROSOFT EXCEL
MICROSOFT OFFICE
MICROSOFT OUTLOOK

Languages

English
Expert
Urdu
Expert
Arabic
Expert