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تم إلغاء حظر المستخدم بنجاح
خالد مصطفى, Regional director of operation MENA Market

خالد مصطفى

Regional director of operation MENA Market·Ocean Fresh Interprise

مصر

بكالوريوس, hotel manigment

الخبرة العملية

مجموع سنوات الخبرة: 32 سنوات, 5 أشهر

Regional director of operation MENA Market

ديسمبر 2012 - أغسطس 2016

Ocean Fresh Interprise

القاهرة، مصر

ديسمبر 2012 - أغسطس 2016

• Start the Nordsee operations in the Middle East market.
• From planning to executions for all company plans with the help of international team and company supportive departments
• Open four stores in UAE.
• Open one store in Egypt.
• Since May 2013 acting as a Managing Director
• Looking over Development - Training - operations - purchasing - Marketing for MENA Markets.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

General Manager

يناير 2011 - أكتوبر 2012

ICFI COOK DOOR Restaurants

القاهرة، مصر

يناير 2011 - أكتوبر 2012

• Responsible for Domestic and international cook Door restaurant operations.
• Responsible for Domestic and international cook Door stores constructions and design package approval.
• Managing 60 stores of Cook Door concept & one store of 7 Grains.
• Running the franchise business with all franchise partners.
• Manage all Store openings both Franchise - company owned from contract till sales start then Managing the day to day business.
• Manage Home service making sure that Delivery KPI achieved.
• Setting first company Budget and KPI.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

Regional director of operation

يونيو 2009 - يوليو 2011

Nordsee

دبي، الإمارات العربية المتحدة

يونيو 2009 - يوليو 2011

• Start the Nordsee operations in the Middle East market.
• From planning to executions for all company plans with the help of international team and company supportive departments.
• Open 4 stores in UAE.
• Open one store in Egypt.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

Operation General Manager

نوفمبر 2006 - يوليو 2008

PAPA JHONS PIZZA Egypt

نوفمبر 2006 - يوليو 2008

• Prepare the infra stricture of the concept before opening with intl teem
• Setting the business plan for the concept coordinate with the supportive departments.
• Set the Restaurants opening plan including ( Recruiting - Construction - decor - design- Equipment order - small wear order - furniture order )
• Follow up & approve stores design - electro mechanical design.
• Set the quality control center QCC at Apour city where all our food items get prepared.
• Follow up the opening teem training with the help of INTL teem.
• Open 10 restaurants and QCC.
• Running the day to day operations.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

Chain Manager

فبراير 2005 - نوفمبر 2006

Pizza Hut Jorda ( Americana)

عمان، الأردن

فبراير 2005 - نوفمبر 2006

• Taking the major responsibility in Jordan to launch the Pizza Hut chain, and managing the expansion plan
• Setting the business plan for the Chain, and building the expansion plan.
• Renovate the concept of 12 restaurants of pizza hut from the old company.
• Set concept development plan with development department.
• Set concept objective regarding manpower, sales, P&L (focusing on the bottom line), concept penetration.
• Interviewing and recruiting the manpower for the chain, setting the training plan with the coordination with HR department.
• Operate the chain by using the Managers and supervisor to provide the highest standard of quality, value and customer service.
• Control & run day to day operation for the concept, creating the daily weekly, monthly report and routine.
• Setting the budget, and the sales target for the chain due to the business plan I prepare.
• Controlling professionally the stock and the cost to effect the profitability of the business providing highest contribution percentage in the bottom line of P&L

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

Senior Area Manager

أكتوبر 2003 - فبراير 2005

Pizza Hut Bahrain ( Americana )

أكتوبر 2003 - فبراير 2005

• Taking the major responsibility in Bahrain in full coordination with the company supporting departments and our company Managing Director in order to achieve company main Goal (to develop 10 pizza Hut stores and reopen them, also to open 2 new stores to cover our company penetration plan and brand home service areas coverage) the story start after our company bought the franchise of Pizza Hut Bahrain from former Pizza Hut franchisee please finds hereunder my tasks during this project before we repeat the same success story with Jordan Market .
• Receive the concept of 10 restaurants of pizza hut from the old company.
• Set concept development plan with development department.
• Set concept objectives regarding manpower plan, sales plan, P&L, concept penetration plan.
• Execute the development plan for the concept.
• Control & run day to day operation for the concept.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

Chain Manager

أبريل 1996 - سبتمبر 2003

Americana

القاهرة، مصر

أبريل 1996 - سبتمبر 2003

• Set concept objectives for pizza hut Heliopolis chain.
• Holding interviews for new candidate both team member and management.
• Run and control day to day operation for the chain.
• Control P&L bands and increase team awareness about it.
• Achieve chain plans & KPI in regards of sales, p & L, employee turnover employee retention and pizza hut Heliopolis chain penetration plan receive 6 stores hand over 12 with a rate of 2 stores each year.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

Assistant Head Waiter

يوليو 1986 - أبريل 1996

Hotel Sameramis - Intercontinental Hotels Group

القاهرة، مصر

يوليو 1986 - أبريل 1996

I start with the Hotel opening team and it was for me like a dream came true to start my experience of hotel opening with the Hotel business leader which it takes my business knowledge of Hotels to the next stage.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

Assistant Area Manager

أغسطس 1995 - مارس 1996

Americana

دبي، الإمارات العربية المتحدة

أغسطس 1995 - مارس 1996

• Set area objectives regarding sales manpower and all other p& L bands.
• Run day to day operation for the area.
• Holding weekly meeting for the store Mgrs.
• Lead the QCC store visits.
• Execute all marketing plan set for the area.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

Restaurant Manager

مايو 1993 - يوليو 1995

Mawarid Food Company

الرياض، المملكة العربية السعودية

مايو 1993 - يوليو 1995

• Leads and train the opening team of Western sizzling 90 people of different nationalities with the help and support of the international team and company team.
• Implement and lead the team to achieve all company plans.
• Run the day to day restaurant operations.
• I have been part of the opening team for both Riyadh and Khoper stores.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

Senior Captain

مايو 1983 - يونيو 1986

Sonesta Hotel Group

القاهرة، مصر

مايو 1983 - يونيو 1986

Working as a Senior Captain in the most will know Italian restaurant at this time, helping my waiters’ team to achieve their targets and exceed customer expectation at all time
I was very lucky to start in SONESTA after I finished my HOTEL SCHOOL DIPLOMA due to the warm family atmosphere that helps me to complete my Kitchen knowledge - service knowledge - rooms division knowledge throw the help and support of all the Hotel supporting departments.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

التعليم

Ainshams univeristy

يوليو 2004

يوليو 2004

بكالوريوس، hotel manigment

مصر

Hotels School

مايو 1981

مايو 1981

دبلوم، Diploma

مصر

Skills

Restaurants Management
Expert
Restaurants Management
Expert
KPI
Expert
KPI
Expert
Day to day Operations
Expert
Day to day Operations
Expert
Start up Operations
Expert
Start up Operations
Expert
General Operations
Expert
General Operations
Expert
Restaurants Chains operations Manigment
Expert
Restaurants Chains operations Manigment
Expert
Restaurant site selection
Expert
Restaurant site selection
Expert
Start UP of Restaurants operation
Expert
Start UP of Restaurants operation
Expert
Budgeting
Expert
Budgeting
Expert
Stratijic planing
Expert
Stratijic planing
Expert
Manging P&L
Expert
Manging P&L
Expert
Restaurant operation Expert
Expert
Restaurant operation Expert
Expert
Restaurants Management
Expert
Restaurants Management
Expert
KPI
Expert
KPI
Expert
Day to day Operations
Expert
Day to day Operations
Expert
Start up Operations
Expert
Start up Operations
Expert
General Operations
Expert
General Operations
Expert

اللغات

الانجليزية
متمرّس
العربية
اللغة الأم

التدريب و الشهادات

الشهادات
Cirtified Champ
Tricon Resturants International
May 1997 - May 1997
Trainer
P-H-I
May 1996 - May 1996
Cirtified Supervisor
Inter - Continnental Hotels
Apr 1993 - Apr 1993
M-D-P
pizza Hut international
Jun 1996 - Jun 1996
Cirtified Area Manager
Tricon Resturants International
Oct 1996 - Oct 1996
Cirtefied Guest contact employee
Inter - Continnental Hotels
Dec 1987 - Dec 1987

الهوايات

  • football