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Khaled Raslan, Product Sales Manager

Khaled Raslan

Product Sales Manager ·Sara Group for Building Material

United Arab Emirates

Master's degree, Management

Work experience

Total years of experience: 33 years, 3 months

Product Sales Manager

April 2016 - Present

Sara Group for Building Material

Dubai, United Arab Emirates

April 2016 - Present

Sara General Trading is one of the biggest suppliers of sanitary ware and bathroom fittings, ceramic tiles, porcelain & accessories in the Middle East. Sara represents German & European brands like Villeroy & Boch, Grohe, Emco, Kaldewei, Trojan, Geberit and others.
Manage the complete sales cycle to projects including pricing, negotiating, invoicing & delivering the products to the customer.
Achieved company project sales targets for CY 2016

Company industry:
Sales Outsourcing
Job role:
Sales

Regional Sales Manager

June 2013 - March 2015

Guardian Glass

Ras Al Khaimah, United Arab Emirates

June 2013 - March 2015

Guardian Industries is a multinational company employing 20 K people worldwide with sales turnover of $5.6 B. it operates 29 float, 4 pattern, 13 mirror & 14 Coater glass production lines around the world. Guardian RAK Glass factory has a capacity of 255 K tpa (Equiv. to 17.5 M SQM) of float glass & capacity of 40 K tpa of Coater glass (Equiv. to 2.7 M SQM). Guardian RAK’s annual revenue is approximately $140 M with an Approx. OPP of nearly 8% at a target production yield of 86%. Guardian RAK serves nearly 135 customers in 26 countries. My role:
➢ Leading a team of 7 Sales Managers (4 Architectural & 3 Technical Sales Mangers)
➢ Overlooking 7 markets to sell and grow the business of coater low-e glass versus a stable clear float share
➢ Increase the sales revenue Y-o-Y by 45% for the prime customers & impact the bottom like Y-o-Y by 10%
➢ Market responsibility for UAE, Oman, Qatar, Pakistan, Sri-Lanka, Myanmar and Maldives.
➢ Direct the sales team to achieve their monthly & 3 months forecasts in alignment with the budgeted targets
➢ Develop KPIs & sales incentive program to support the team to achieve their sales forecast & specified projects
➢ Lead the architectural sales team to achieve their annual set specs targets (Approx 2 M SQM)- Projects / Annual Target 1.5 M SQM
➢ Lead the technical sales team to achieve their commodity sales as per their monthly forecast input & reduce their DSO targets by a range of 5% to 15%
➢ Closely monitor the P&L statement with to maintain the budgeted monthly operating profit relative to the level of shipments for both the float & coater glass & track the operating profit per SQM & per customers
➢ Lead the quarterly sales review meetings to review the sales growth performance & plans for improvement.
➢ Implement & get trained on the MBM (Market Base Management) philosophy of doing business

Company industry:
Manufacturing
Job role:
Sales

Sales Manager

March 2011 - June 2013

Al Badia Cement

Damascus, Syria

March 2011 - June 2013

ABC factory is the 2nd largest private cement plant in Syria with an initial investment of $320 M. Al Badia’s annual production capacity is 1.7 M tpa of OPC (CEM I) assuming 95%/5% clinker to gypsum mix & has an approx. annual revenue of $120 M. My role:
➢ Lead the Bulk (400 K tpa) & Bagged (1.2 M tpa) cement sales teams to achieve a budgeted target of 1.6 M tpa
➢ Managing a team of 8 people (4 Sales managers, 1 Dispatch manager, 2 Administration Staff & PA)
➢ Meet the assigned company KPI’s based on the vision, mission, values, corporate objectives & goals
➢ Responsible for the Dispatch team daily operation to achieve the monthly budgeted & forecasted sales
➢ Responsible for organizing product promotion seminars and events
➢ Successfully launched a new Pozzolanic (CEM II) product with a darker color as per the market requirement
➢ Negotiated agreements with both Bulk and Bagged customer to increase sales and market share
➢ Establish a pricing policy based on the competition offerings and spontaneous market changes
➢ Develop & track the marketing budget for the Commercial department

Company industry:
Industrial Production
Job role:
Sales

Sales & Marketing Manager

November 2008 - March 2011

Nissan Gulf

Dubai, United Arab Emirates

November 2008 - March 2011

A new venture for Nissan Motor Corporation & Nissan Middle East aimed to improve Nissan’s dealer sales, supply chain, logistics & market share growth in the markets of KSA, UAE, Kuwait & Bahrain.
My role was :
* Kaizen the supply chain & logistics management for Nissan dealers in the Gulf region
 * Apply lean inventory & waste elimination management
 * Develop the Customer Satisfaction programs for Nissan dealers in the Gulf region
* Develop the Nissan Certified Pre-­‐owned Program for the Gulf & Levant regions

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Senior Marketing Manager

June 2007 - November 2008

GAPCORP.

Dubai, United Arab Emirates

June 2007 - November 2008

GAPCORP is a leading Third Party Automotive Extended Warranty Company Re-­‐Insured by Lonsdale UK working closely with car manufacturers & dealers in the GCC region to provide a better service to the customers. Its main clients include BMW, Mercedes, General Motors, Nissan & Ford. My role was:
* Develop the CY08 Marketing strategy, business plan and budgets for the Gulf region
* Organize brand awareness events to promote the financial service products like Extended Warranty, Motor Insurance, Roadside Assistance, Car Loan, Service contract & certified pre-­‐owned programs.
* Responsible for all branding and marketing activities
* Analyzing the dealer management systems available in the region (Karridge, Oracle & SAP Systems)
* Product Launch (6  months period) for a new 4X4 Chines SUV truck in the Egyptian market (Selling less than EGP 200K)

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Regional Supply Chain & Logistics Manager

June 2004 - June 2007

General Motors Middle East Office

Dubai, United Arab Emirates

June 2004 - June 2007

GM Middles East office head office based in Dubai responsible for the sales & marketing activities of all Genera  Motors plants selling in the GCC,  Levant & Iraq  markets. My role was:
* Ordering & supply Chain management for the Gulf region. (Using SAP System)
* Manage the dealer’s orders to match both production commitments & sales forecast
* Optimize ordering process to reduce the Order to Deliver period
* Manage the Medium Duty Truck ordering  & sales development throughout the ME region
* Responsible for overall Gulf Standard Organization conformity
 certification &  homologation process

Company industry:
Automotive Dealership & Distributor
Job role:
Marketing and PR

Regional Fleet Support Manager

February 2002 - January 2004

General Motors Middle East

Dubai, United Arab Emirates

February 2002 - January 2004

* Manage the regional fleet support budget (More than $60 M)
* Develop the overall fleet Guideline & ordering process for major
 customers
* Manage the regional fleet demo program & customers data base
* Develop regional telemarketing & CRM campaigns
* Manage the regional fleet budget
* Devise fleet sales incentive
 “ Chairman’s Award” trips for the highest fleet sales achievers

Company industry:
Automotive Dealership & Distributor
Job role:
Marketing and PR

Regional Marketing Analyst for Chevrolet Brand

November 2000 - February 2002

General Motors Middle East

Dubai, United Arab Emirates

November 2000 - February 2002

* Responsible for Chevrolet regional brand marketing, sponsorships & joint promotions
* Handle GM’s Middle East E-­‐Commerce &  Web marketing budget (GM Buy Power Implementation)
* Manage the advertising & joint promotional yearly budget (Over $20 Million)
* Communicate with all platforms on brand strategy execution
* Conduct brand identity clinics for all Chevrolet line  up

Company industry:
Automotive Dealership & Distributor
Job role:
Marketing and PR

Pricing & Specification Manager

November 1993 - November 2000

Abdul Lateef Jameel - Toyota Main Distributor

Jeddah, Saudi Arabia

November 1993 - November 2000

Abdul Lateef Jameel is Toyota's main distributor since 1950 in Saudi Arabia with a sales turnover over $2 B back in 1994. My role was:
* Responsible for maintaining an overall  P&L of  7% for Toyota and 8% for Lexus while achieving quarterly sales of no less than 1125 units for Lexus  and 18, 250 for Toyota
* Apply lean management and waste elimination processes
* Responsible for the allocation and pricing of Toyota vehicles in
 the KSA  market “Kaizen Principal”
* Implement Genchi Gebutsu”, “Go & See” Toyota management principle within the company
* Lead a successful project to establish the 1st Toyota Internet Café in Saudi Arabia

Company industry:
Automotive Dealership & Distributor
Job role:
Marketing and PR

Mareketing Executive

February 1990 - January 1992

American Express

Cairo, Egypt

February 1990 - January 1992

* Career progression from an agent to Marketing Executive responsible for organizing various promotional events for 10 K Card Holders in Egypt.

Company industry:
Financial Services
Job role:
Marketing and PR

Education

American University of Cairo

November 1993

November 1993

Master's degree, Management

Egypt

GPA (point): 3.2 out of 4

GPA (point): 3.2 out of 4

Skills

Sales and Marketing Management
Expert
Sales and Marketing Management
Expert
Timely implement sales & marketing strategies
Expert
Timely implement sales & marketing strategies
Expert
Working with Senior Management to achieve targets
Expert
Working with Senior Management to achieve targets
Expert
drive and motivation to meet targets
Expert
drive and motivation to meet targets
Expert
Market Share Analysis
Expert
Market Share Analysis
Expert
Presentation
Expert
Presentation
Expert
Excel Sheet
Expert
Excel Sheet
Expert
SAP System
Intermediate
SAP System
Intermediate
Sales and Marketing Management
Expert
Sales and Marketing Management
Expert
Timely implement sales & marketing strategies
Expert
Timely implement sales & marketing strategies
Expert
Working with Senior Management to achieve targets
Expert
Working with Senior Management to achieve targets
Expert
drive and motivation to meet targets
Expert
drive and motivation to meet targets
Expert
Market Share Analysis
Expert
Market Share Analysis
Expert

Languages

Arabic
Expert
English
Expert
French
Beginner