Chief Operations Officer
UNITED COMPANY
Total years of experience :17 years, 10 Months
Deliver value to United Company which hold 3 Concept for Turkish cuisine "COK GÜZEL" and Lebanese cuisine "OLIVE & OIL - Cedars " through innovative and non-traditional strategies that maximize business opportunity and the potential return on investment while creating dominant brands
Lead a team of two hundred fifty member with 40 million pound Sales while Cost of Goods 28%
Maui Wowi Coffees and smoothies is an American brand with Hawaiian concept. Between 2006 till 2010 worked with the brand to launch it in GCC territories.
Succeeded to open nine branches in 23 month in Saudi Arabia as well as expanded the brand in this territories (Emirates, Bahrain, Egypt and Qatar) as a marketing consultant for the franchiser.
Launch the brand in Dubai with the American opening team
Manage shifts which include daily decision making, scheduling, planning while upholding standards, product quality and cleanliness.
Motivate and develop leaders for long-term growth with emphasis on maximum restaurant level performance.
Oversee and manage all areas of the restaurant and make final decisions on matters of importance.
Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
Ensuring consistent high quality of food preparation and service.maintain professional restaurant image, including restaurant cleanliness and proper uniforms.
Estimate food and beverage costs for efficient provisioning and purchasing of supplies.Supervise portion control and quantities of preparation to minimize waste.
It was start in 1991 as Assistant restaurant Manager KFC - Cairo, Egypt
In 2000 selected & certified as Training Restaurant General Manager for first Training Restaurant KFC United Arab Emirates the typhoon project by Yum International Brands.Had all the rights and privileges to certify the newly in store management levels
Manage a restaurant in accordance with Company Policies and Procedures and assume primary responsibility for the achievement of designated customer, profit, sales and employee P&L targets.Scope and Magnitude
Achieve CHAMPS Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.
Forecast and schedule management and team member labor within budget. Ensure tasks are only undertaken by those employees certified to perform them.
Train and develop team members to meet the standards of performance required. Monitor performance and implement corrective action where required.
Promote Yum!'s How We Work Together principles acting as a role model and providing leadership as necessary.
Bachelor's degree - Cairo University Major of Commerce