Routine Maintenance Scheduler/Supervisor
Chevron
Total years of experience :13 years, 3 Months
• Developed and administrated the preventive maintenance (PM) program to ensure that it is being
performed in an efficient and effective manner.
• Coordinated and reviewew reactive/corrective maintenance (CM) work requests.
• Administered the computer-based maintenance management system (CMMS).
• Scheduled the work of crewmembers with the area supervisors using the CMMS.
• Scheduled planned/corrective work orders on a daily, weekly or longer-term basis to maximize efficiency and
enhance productivity.
• Ensured the spare parts inventory necessary is available to perform scheduled and preventive maintenance activities.
• Supervised assigned staff and contractors, provides for proper safety precautions.
• Inspected completed jobs. Works with supervisors and crewmembers on process and interaction issues. Regularly re-prioritizes work in response to emergencies, availability of parts and equipment and to make efficient use of dedicated resources.
• Scheduled PM and predictive maintenance activities. Participated in developing and updating predictive, preventative and condition-based maintenance programs and criteria for various types of equipment. Directs the development of manpower standards and provides input for manpower utilization and priority decisions.
• Participated in SAFe ART's and to ensure prioritization of enhancements as well as change management initiatives
• Provided leadership and managed multiple relationships (customer, stakeholders, vendors, and internal teams) for projects
• Applied Operational Excellence principles, practices and processes
• Managed all aspects of business relationship and communication regarding application support and enhancements
• Collaborated with business partners, gathering and modeling business, processes, and business rules to ensure alternatives are effectively evaluated.
• Provided guidance and informed decision quality to business partners about strategic and tactical decisions
• Ensured performance, release management, change control, compliance, and reliability goals are achieved
• Worked with Architects, Solution Consultants, and external parties to understand IT trends that can be used to enhance Chevron customers interaction with our systems
• Managed prioritization, initiation, and governance across Global Oronite business functions and IT
• Guided the business and helped to develop the business case for change
• Managed strategic partners as they relate to the assigned project and operational activities
• Reviewed and analyzed all Statements of Work (SOW) from vendors for clarity and value
• Worked to set realistic stakeholder expectations and provide input into governance processes
IT Project Manager/Scrum Master
• Led teams across broad technical, financial and business disciplines
• Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget, and with the desired results
• Executed localization projects at the client site, including requirement analysis, resource allocation, project planning, stakeholder management, and issue/risk management
• Monitored project schedules using MS Project Professional to track the project activities
• Managed Salesforce implementation project using scrum framework
• Managed enterprise application upgrade project
• Managed MS project online implementation
Working as a team leader is all about organisation, delegation, management and performance monitoring. Effectively, Main responsibility but were not limited to:
1. Create an environment orientated to trust, open communication, creative thinking & cohesive.
2. Team effort.
3. Motivate & inspire team members
4. Lead by setting a good example (role model) - behavior consistent with words Facilitate
problem solving & collaboration
5. Maintain healthy group dynamics.
6. Intervene when necessary to aid the group in resolving issues.
7. Support new team members in working through induction programme, ensure that they have
the necessary knowledge to effectively participate on the team.
8. Recognize & celebrate team & individual accomplishments & exceptional performance
Contribute to staff appraisals & supervision process.
o Creates and continually updates procedures to improve company processes. Works with department heads, elected officials and staff to develop standardized procedures related to project management.
o Works with customers to define scope of projects; ensures appropriate resources are assigned appropriate project activities; develops, articulates, and ensures project milestones are met; identifies and evaluates lessons learned during project.
o Tracks project metrics for all projects throughout the organization and maintains centralized accountability for management of project portfolio; works with senior management to provide strategic and tactical advice on program/project planning and execution.
o Coordinates medium to large and complex technology related projects between departments to ensure timely and efficient implementation of projects.
o Serves on the IT Steering Committee, Technology Review Board, project work groups and other large system Project Oversight Committees for portfolio and project governance.
o Monitors the development of new technologies; recommends new technology to department heads for the purpose of process improvement; plans upgrades and replacement of existing systems; develops partnership opportunities with other departments and associated agencies.
o Preparing SWOT analysis reports.
o Using MS-Visio to create new system design & workflows.
Analyzing, planning and developing I.T. solutions that support the business needs Deem Company.
Developed new applications from scratch based on Business requirements, and continuous improvement. Main tasks involved the following:
Interaction with the engineers (Business client) to
gather requirements.
Work breakdown structure and Schedule Planning
using Microsoft Project Professional of all tasks to
be executed.
Waterfall model approach to application
development.
Construct the application using Oracle 10g and
Oracle developer software.
User guide documentation definition.
Training of users (Deem engineers) on the
functionality and capabilities of the
applications.
Continues improvement of the Networks devices.
Continues back up and maintain of the servers.
Install and configure new server.
Configure TMG, Exchange and Win 2003, 2008 servers
o Supervise installations and testing of all the ICT (Information and communications technology) works from the physical layer (Cabling) going through devices installation (Routers, Switches, Access points, IP Cameras and Telephones, and Servers) ending with running up applications.
o Make sure that the quality applied by the contractor is in accordance with the contract and the international standards.
o Estimation and preparation of the delivery time plan of projects with customers.
o Install all new peripherals, software and systems for data networks equipment's.
o Install, Configure and maintain Windows operating systems (Windows XP, windows 7, Windows server 2003 and Windows server 2008)
o Provide IT support to users remotely using remote utility tools like team viewer.
o Repairing, testing and maintaining hardware like HP Printers and PC’s, Dell Servers and PC’s, Data and Voice network equipment's and other peripheral devices.
o Provide IT support to users remotely using remote utility tools.
o Install and programming Alarm Systems (PARADOX).
It is the private university that has a very good international ranking, studying in English.
The Computer Engineering Institue is under the Ministry of high education and Damascus University in Syrian