Operation Manager
Story of a Carrot Company
Total years of experience :10 years, 3 Months
• Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs
• Oversee budgeting, reporting, planning, and auditing
• Improve the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning
• Leading a team of 40 people developing the next generations of large water-cooled chillers
• Develop and foster the Operational Excellence processes, tools, such as problem solving in a HVAC proactive team environment
• Improved Employee Engagement Score from 23% to 66% within one year
• Sponsor all Managing Daily Improvements (MDI) boards
• Supervised building over 1500 HVAC compressors within 200-1700 tons range
• Plan and establish work schedules, assignments, and production sequences to meet production goals
• Confer with management or subordinates to resolve worker problems, complaints, or grievances
• Coach employees on Safety, Quality, and Production Initiatives
• Participated for Rapid Improvement Event (RIE), and Implemented cost reduction initiatives of one million dollars annually by improving the production line for the company
• Exposed to a variety of small and large scope of Mfge projects:
o Improved process capability in quality control from 0.3 to 2.74 Cpk
o Led and participated in ongoing improvements in ERGO
o Implemented Pull System from lean studies and improved production line
o Reviewed engineering designs and drawing for new product development
o Identified and justified capital equipment as required for the manufacture of the product
o Entered and maintained process routings, standards of work, sequence of events and other documents controlled by the Manufacturing Engineering Department
o Designed and implemented new methods of work holding as required for the product
o Managed projects bi-weekly meeting
Accurately recorded company’s invoices into a computer and managed all the appointments.
• Demonstrated great flexibility by working various shifts and hours in all departments.
• Help and guide passengers for their needs.
• Operated DMG, CTX-CNC Universal Lathe Machine.
• Disassembled the damaged equipment (e.g., turbines, pumps, and compressors), inspect, and analyze the root causes of the problem to help prevent it from reoccurring.
• Consistently complimented by manager for being extremely reliable and exceeding expectations.
• Demonstrated independence by producing quality work without close supervision.
• Help customers to achieve their satisfactions.
Gained two Chancellor’s Awards for Academic Excellence Fall, 2013 and Spring, 2014. Graduated in Honors.
With specialization in Manufacturing Technology.