Social Media Consultant & Trainer
DigiArabs
Total years of experience :17 years, 2 Months
Social Media consultation for Private & Public sectors
Social Media in-house training for Private & Public sectors
Social Media Management for Private & Public sectors
Consulting public brands such as Foreign Ministry, where recently held a Twitter Q&A
session and was broadcast live a couple of weeks before Obama’s Twitter session, and the
UK Embassy in Jordan.
A sample of Brands I consulted with:
UK Embassy Jordan
Jordan Foreign Embassy
CNBC Arabia - Dubai
King Hussein Cancer Foundation
Adpro PR Agency
Umniah Telco
MEPI
Jordan River Foundation
Tikyet Um Ali Foundation
Bahrain International E-Government 2011 - 2012
Lebanon Babtist Middle East Bible Outreach
LG Jordan Media Club
MediaME 2012 Forum
Zeepad
Free Public All-Day Workshop at Jordan University (400 attendees)
GIZ 3 Days Workshop
Speaker at IREX end of project Conference
Social Media Consultant for Health Care Accreditation Council (HCAC)
Twitter Q&A with Prince Talal March 2013
Full Day Social Media Workshop at Jordan University March 2013 (300 Attendees)
King Hussein Bin Talal Cancer Foundation Social Media Consultation 2013
MENAICT 2013 Social Media Consultant
NewThink Festival Social Media Consultant Summer 2013
Al-Aman Fund Social Media Workshop June 2013
EU Youth Participation Social Media Workshop - Tunisia July 2013
UN Irbid Youth Volunteers Social Media Training March 2014
Social Media two day workshop Sanaa, Yemen April 2014
Hashemite Royal Court Facebook Page Workshop June 2014
Chamber of Commerce How to market your company on Social Media August 2014
7awi Group Social Media Workshop August 2014
AlKhaleejElan Social Media Workshop August 2014
MedCulture Conference Casablanca April 2015 9 (EU Program)
Darwazeh Motors May 2015
Princess Sumaya University May 2015
- Google Plus Debate with Parliament Election Candidates January 2013
http://www.youtube.com/watch?v=Hw43Sml87v8
- Full - Day Social Media workshop at Jordan university http://on.fb.me/V7jwL3
- MediaME 2013 Panelist & Workshop Trainer http://on.fb.me/VLqHmR
- Social Media Workshop at Zee Launch Pad http://on.fb.me/UWW6S7
- The 100 Most Influential Arabs on Twitter
http://bit.ly/wO8yLt
- جريدة الغد - 2.2 مليون مستخدم أردني فعّال على "فيسبوك"
http://bit.ly/JmZ0AH
مقابلة على التلفزين الأردني مايو - 2012
http://bit.ly/LajvR1
- Interview at France24 Arabic June 12
http://bit.ly/KSz7sk
- Interview at Amman Radio
http://bit.ly/KSz5kh
- 37 ألف أردني يستخدمون شبكة "تويتر"
http://bit.ly/KSz0NE
- Kuwait's Twitterville thrives Kuwait Times
http://bit.ly/MuGbKr
- Listed in the 50 BestTwitter Feeds about the Middle East List
http://bit.ly/LNyvSY
- Podcast with TecOneFive from Oman Social Media Arab Presence
http://bit.ly/KSLFAb
- Speaker at TEDx Petra University 2012
http://bit.ly/Ml9uNa
- Establishing the Emotional link with our clients
- Building the Social Media Department.
- Setting up Social Media Strategy
- Social Media Training
- Monitoring Zain Jordan presence
- Engaging with fans across Social Media platforms
- Generating reports measuring Key Social Media KPIs (Reach, Sentiments, Impressions...)
- Digital Media Ad Campaigns
- Organizing Offline Community Activities (Tweetups, Customer Appreciation Day, Offline SM Contests, ..)
Achievements:
- Improved Brand sentiment with a substantial % in six months.
- Planned Offline activities for online influencers that created a viral buzz.
- Rose Zain Jordan Klout score to 82 competing with Global Telco Brands.
- Zain Jordan Facebook Page scored number ONE in Rate of Engagement & Most devoted Brand in Jordan November 2012 by socialbakers.com
Digital Department Duties:
- Setting up digital media strategy for Prime Ministry Office and assist Digital departments across Government Ministries.
- Manage Prime Ministry Twitter account @PrimeMinistry
- Branding Government Ministry presence online and unifying the message.
- Administrating Prime Minister's website http://pmo.gov.jo
- Managing "Connect with Prime minister" online Forum
- Updating PM website with fresh content
- Create an engaging Facebook page
- Upload photos to Flickr
- Upload videos youtube
- Updating Wikipedia with fresh credible content
- Reputation management
- Gain control and establish a credible source of media about the Prime Ministry and Government
- Crisis Management
- Engaging with citizens
- Answer issues and complaints via channeling then follow up and revert back
Al Taameer Real Estate Investment Company exclusively holds the master franchise of Ramada Hotel trademark in several countries in the MENA region and has recently added Ramada Encore (the three-star brand of Ramada) trademark to its growing real estate portfolio.
- Analyzed assigned market and identified prospective associates.
- Generated leads by referrals, cold calling, relationship building, and direct mail.
- Created alternative approaches in overcoming customer’s objections.
- Resourcefulness in completing a variety of assignments by utilizing the internet, Travel Leaders Associates, teammates, BDMs, and sales tools.
- Turned in daily, weekly, and monthly reports accurately and in a timely manner.
- Completed special projects & assignments in accordance with project plan. (Designed and edited a monthly Newsletter to be distributed to hospitality leaders).
- Established relationships with vendors and suppliers, and franchise owners to benefit the corporate goal and assisted in the success of our internal and external customers.
- Achieved doable sales goals and objectives.
- Lead and participate in team projects to ensure highest possible outcome of success.
- Established relationship with Governmental and hospitality leaders.
- Advised of legal & financial companies to partner with our firm.
- Helped our company market our services through social marketing online tools.
- Collected Market Hospitality studies and articles and distributed to our staff.
- Helped bring in investors and arranged for bank financing to our projects.
Responsibilities:
- Networking with Corporate and High net worth investors in North Africa and South East Asia.
- Ability to analyze, develop, establish, & maintain efficient workflow.
- Experienced in operations management, sales, budget development and staffing.
- Exceptional organizational and planning skills. Adaptable, enjoys new challenges.
- Business development activities include: sourcing, qualifying clients, identifying potential decision makers, establishing contact relationships, completing company and department profiles, marketing and sales.
Achievements:
- Established Back office Department (subscription-redemption-loan application process-creating new prospects- turning prospects into clients- AML - Compliance).
- Prospecting new leads for the whole department which covers investors from MENA, GCC & ASIA.
- Organized AML & Compliance meetings for our department and established a new compliance manual.
- Helped hiring new recruits for my department.
Program Objectives • Provide exposure to certain business disciplines to enable the student to effectively perform an information systems role in a business environment. • Equip the student to perform a broad range of essential functions within an information systems environment (e.g., using sophisticated application software to collect, manage and analyze data; acquiring programming skills in one or more languages; analyzing and designing systems). • Prepare the student to make strategic level decisions specifically within the information systems context for business entities. • Develop effective oral and written communication skills appropriate to a business environment. • Provide an education that incorporates a distinctly Christian perspective on ethical issues and related concerns arising in specific business and/or information systems course content areas. • Prepare students to secure employment within the field of information systems. • Prepare students to pursue graduate studies in information systems or business.