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Khaledur Rahman, IT Support Associate

Khaledur Rahman

IT Support Associate·Pubali Bank PLC

Bangladesh

Bachelor's degree, Computer Science and Engineering

Work experience

Total years of experience: 3 years, 6 months

IT Support Associate

April 2026 - Present

Pubali Bank PLC

Dhaka, Bangladesh

April 2026 - Present

• Provided technical support for desktop, laptop, and banking applications.
• Installed, configured, and maintained Windows OS and Microsoft Office.
• Troubleshot hardware, software, printer, and network issues.
• Configured LAN, internet connectivity, and peripheral devices.
• Managed user accounts, password resets, and system access.
• Installed and updated antivirus and security patches.
• Maintained IT asset inventory and documentation.
• Coordinated with the Head Office ICT Division and vendors for issue resolution.
• Performed preventive maintenance and system health checks.
• Ensured compliance with the banks ICT security policies.
Company industry:
Banking
Job role:
Banking

IT Specialist

January 2023 - March 2026

Digital Bridge Infotech

Dhaka, Bangladesh

January 2023 - March 2026

• Provided system support and technical troubleshooting.
• Worked on internal tools and automation tasks.
• Assisted software deployment and maintenance.
• Managed IT infrastructure and diagnostics.
Company industry:
IT Services

Education

Tejgaon College

January 2019

January 2019

Bachelor's degree, Computer Science and Engineering

Bangladesh

Dhaka Imperial College

July 2012

July 2012

High school or equivalent, Science

Bangladesh

Nagmud Bazar High School

May 2010

May 2010

High school or equivalent, Science

Bangladesh

Skills

BACK END SOFTWARE ENGINEERING

Intermediate

COMPUTER PROGRAMMING

Intermediate

FLUX REACT JS

Intermediate

JAVASCRIPT FRAMEWORKS

Intermediate

MOTIVATIONAL SKILLS

Intermediate

MYSQL

Intermediate

NODE JS JAVASCRIPT LIBRARY

Intermediate

PHP SCRIPTING LANGUAGE

Intermediate

SOFTWARE ENGINEERING

Intermediate

WEB DEVELOPMENT

Intermediate

Social profiles

Languages

English

Expert

Training and Certifications

Certifications
React Accelerator Program — Learn With Sumit (LWS)
Web Programming using PHP & MySQL