Khaleel Jamous

• Managed 50+ simultaneous projects across high-end residential and commercial accounts, overseeing timelines, procurement, vendor dependencies, and client milestones in a high-volume delivery environment.
• Reduced project execution errors from 35% to 15% (57% improvement) by designing standardized intake workflows, quality checkpoints, and escalation protocols adopted across the full project lifecycle.
• Served as sole project coordinator and client-facing POC for all active accounts, bridging clients, suppliers, internal teams, and operations stakeholders to maintain visibility and support timely execution.
• Built and maintained project documentation systems including milestone trackers, supplier SLAs, and delivery logs, improving team accountability and reducing miscommunication across functions.
• Supported executive decision-making through detailed project reporting, strategic pricing analysis, and risk assessment across the active portfolio.
• Trained staff on database protocols and documentation standards, contributing to measurable improvement in data integrity and cross-team record consistency.

• Managed a portfolio of high-end residential and commercial accounts, driving consultative sales, presenting tailored proposals, and handling client relationships through the full project lifecycle.
• Identified and qualified new business opportunities, converting cold architect and designer relationships into active accounts through consistent, value-first engagement.
• Built supplier-side commercial relationships with international vendors, negotiating lead times, pricing, and product availability to match client project requirements and margin targets.
• Collaborated cross-functionally with procurement, operations, and marketing to unblock project delays and maintain consistent delivery standards across all active accounts.

• Oversaw daily operations including staff coordination, inventory management, and performance reporting, building structured habits in task ownership and operational accountability.
• Led sales floor team performance through coaching, target-setting, and conversion tracking across a high-footfall retail environment.

• Consistently achieved individual sales targets through needs-based selling, product demonstrations, and proactive upselling across multiple international brands.