GLOBAL ACCOUNT MANAGER
JAS
Total years of experience :21 years, 3 Months
Openness and management of the JAS PHARMA DEPARTMENT
Management of 1st ranked customer JAS France (ranked in top 5 JAS WW) : Beckman Coulter
Travel in Middle East + USA to awareness teams about Pharma requirement and set up processes for Perishable Cargo,
Negotiation with Airlines and all other partners,
Support to the sales team to develop and maintain strong business relationships with customers/prospect related to Pharma industry,
Set up “Pharma SOP” and attend to application of the procedures with operational departments in Europe,
Set up implant each end quarter into customer office in Switzerland (project, sales plans, participate to their meetings as consultant, set up “tailor made” processes…etc),
Sales department management,
Prospecting new customers from Healthcare industry,
Set up new marketing tools,
Technical set up of new lanes, organisation trucker tours (delivery of hospitals + Phamacies)
Staff Management,
Develop company’s marketing strategy,
Set up business proposition and reply to RFQ,
Analyse annual report and set up corrective actions,
Best achievement: new business start-up, job creation, company sold with profits
Supervision of overseas operations (import/export; air/sea/truck),
Disputes managements,
Operation department management
KPI set up
Provide quote to customers + network
Manage file from p/up to delivery (booking with airline, collection, doing awb, invoicing, delivery confirmations)
Dispute management