Manager (Technical - administrative - development - Marketing )
DIRECT AID - Credit Rating & Collection Company-Day Lincoln Mercury sales INC
Total years of experience :26 years, 2 Months
Negotiations, administration and management, staffing and recruitment, marketing and customer service, development and feasibility studies.
Responsibilities include:
•DIRECT AID - Kuwait Humanitarian Organization in more than 40 countries:
2011 - Present: Kuwait - Technical Manager
2001 - 2006: Kuwait - Regional Manager
1992 - 1995: Africa Field Director
Responsibilities include:
• Manage / supervised four field offices in Africa (with work force of 700 employees)
• Developing the organizational structure and Job Titles and Job Description
• Develop and set the action plan of the Technical Department
• Responsible for recruitment and field training for new staff and for the nomination, interview, and appointment of staff for the Head office
• Team leader of the Development team (Kuwait - field offices in Africa: 28 Office) in terms of Organize, follow-up, Training, Development, and monitoring of all the staff
• Official evaluation of the functioning of the Direct Aid (Kuwait - field offices in Africa: 28 Office), and quality control of the work implemented
• Responsible for foreign relations and negotiations with third parties, and technical affairs, including international institutions and organizations working in the education field, whether within or outside Kuwait, including the representation of the Agency (Direct Aid) concerning education
• Responsible for volunteers
• Experience in co-coordinating work with both governmental and non-governmental Agencies
• Supervised ongoing and new project’s
• Feasibility studies on prospective projects, (evaluation and analysis)
• Responsible for the finance and the purchase of equipment
• Responsible for monthly reports and budgets
Credit Rating & Collection Company, Kuwait
2006 - 2011 Head Marketing & Customer Services Department
Responsibilities include:
• Developing & implementing the annual plan & budget for the marketing and PR of the company
• Communication and negotiation with potential customers thru presentations, formal letters, personal encounters
• Marketing studies (evaluation and analysis)
• Following up the implementation of marketing and PR plans
• Assessment, selection, coordination, supervision and follow up advertising agencies which will be contracted to implement these plans
• Developing and implementing entertainment and social responsibility projects for the community and employees
DAY LINCOLN MERCURY SALES INC, St. Catharine’s, Canada
1998 - 2000 Automotive Sales & Leasing Consultant
Responsibilities include:
• Involved in all aspects of car sales and leasing
• Received Sales Person Award
• Customer service and satisfaction Award
• Communication and negotiation with potential customers
• Training new sales staff
AL NOOR VARIETY STORE, St Catharine's, Canada
1995 - 1998 Proprietor
Responsibilities include:
• Responsible for recruitment and training new staff
• Involved in all aspects of small business operations
• Customer service and satisfaction
• Marketing and advertising
• Scheduling and payroll
• Inventory control and budget
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KEEFAN CO-OPERATIVE SOCIETY, Keefan City, Kuwait
1990 - 1992 Supermarket Manager
Responsibilities include:
• Responsible for recruitment of Supermarket staff
• Responsible for training the new staff
• Manage / Operate the co-op Supermarket
• Supervise various community events
• Organize and co-ordinate marketing and advertising campaigns
MODERN ADVERTISING, Kuwait City, Kuwait
1986 - 1990 Administrative & Accounts Manager
Responsibilities include:
• Responsible for the Company’s recruitment
• Responsible for marketing and advertisement research
• Establish new accounts and contracts
• Create innovative advertising campaigns
• Supervising and training the field marketing and advertising team