Demand and Delivery Manager
مصرف الراجحي
مجموع سنوات الخبرة :9 years, 5 أشهر
Accountable for the end-to-end delivery of programs andprojects related to Contact Center, IVR and Marketing to meetcustomer needs & satisfaction.Delivery management including operational planning andexecution of major programs and projects .
Focus on process improvement and on-time delivery of all
projects. Budgeting and forecasting specialist possessing
advanced knowledge.
Worked with project owners and team members to set
challenging but realistic goals.
Manage the team and prepare schedule for the tasks