Quality Team Leader
Nalco Water an Ecolab Company
Total years of experience :4 years, 0 Months
Key Result Areas: Led the daily operations of the quality department, overseeing workflow, establishing priorities, and setting deadlines. Provided leadership for the implementation of quality systems in adherence to ISO17025, ISO9001, NSF, and KIWA standards compliance. Embedded and drove a culture of quality standardization and improvement within Supply Chain operations. Led quality transformation projects, prepared plans, and ensured adherence to milestones until project completion. Handled customer complaints, conducted trend analysis, signal detection, and coordinated product recalls as required. Managed the documentation system through eQMS to ensure effective control of documents and records. Managed the internal audits program and facilitated external audits from customers, regulatory bodies, and certification bodies. Recruited, hired, and participated in staffing decisions for new candidates in the quality department. Conducted meetings with department heads, managers, vendors, and others to solicit cooperation and resolve problems. Reviewed statistical studies, technological advances, and trends to stay abreast of issues in the field of QA/QC. Ensured raw materials, packaging materials, finished goods, and distribution activities met specifications. Produced reports regarding customer complaints, non-conformities, fulfillment of KPIs, or quality trends. Coordinated with Manufacturing, Marketing, Engineering, and R&D in new product localizations. Sustained and promoted a safe work environment and mentored/coached team members towards a "best in class" high-performance organization.