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abdulrahman alablan, Specialist

abdulrahman alablan

Specialist·MA’ADEN

Saudi Arabia

Master's degree, MSc Management

Work experience

Total years of experience: 15 years, 10 months

Specialist

January 2016 - Present

MA’ADEN

Jubail, Saudi Arabia

January 2016 - Present

• Design and implement overall recruiting strategy
• Develop and update job descriptions and job specifications
• Perform job and task analysis to document job requirements and objectives
• Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc
• Source and recruit candidates by using databases, social media etc
• Screen candidates resumes and job applications
• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
• Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes
• Onboard new employees in order to become fully integrated
• Monitor and apply HR recruiting best practices
• Provide analytical and well documented recruiting reports to the rest of the team
• Act as a point of contact and build influential candidate relationships during the selection process
• Promote company’s reputation as “best place to work”

Company industry:
Mining & Quarrying
Job role:
Human Resources and Recruitment

Administration Specialist

December 2014 - December 2015

MA’ADEN

Jubail, Saudi Arabia

December 2014 - December 2015

Ras Al-Khair, Saudi Arabia
Duties & Responsibilities:
* Complete responsible for dealing with the contractors providing services such as Catering, Landscaping, Water supply,
Telecommunication facilities, supplying of Janitors, tea boys etc,
* Set goals and deadlines for the department.
* Monitor the facility to ensure that it remains safe, secure, and well-maintained.
* Prepare and review operational reports based on regular inspection and monitoring
* Prepare, update and maintain calendar / schedule of activities and confirm appointment, meeting, inspection,
conference etc.
* Respond to and initiate the Billing System to employee’s inquiries regarding telecommunication services (STC &
Mobily)
* Performs customer service function and provides information / assistance regarding department services, activities,
forms, procedures, fees, or other issues; receives and/or disseminates forms/documentation; responds to routine
questions / complaints, investigate the problems, and resolve the problems.
* Prepares routine correspondence on own initiative for supervisor’s review.
* Participate in planning, organizing and scheduling section meetings.
* Evaluates and recommends ways to improve the utilization of available resources and improve administrative functions
* Manage in-house communication courses.
* Hire, mobilize and demobilize clerical and administrative personnel.
Abdulrahman Abdullah Alablan
* Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such
as supply changes or the disposal of records.
* Manage leasing of facility space.
.

Company industry:
Mining & Quarrying
Job role:
Administration

Public Relations Manager

February 2012 - December 2014

Al-Faisaliah Medical System Company

Khobar, Saudi Arabia

February 2012 - December 2014

Develop a marketing communications plan including strategy, goals, budget and tactics
 Develop media relations strategy, seeking high-level placements in print, broadcast and online media
 Coordinate all public relations activities
 Direct social media team to engage audiences across traditional and new media
 Leverage existing media relationships and cultivate new contacts within business and industry media
 Manage media inquiries and interview requests
 Create content for press releases, byline articles and keynote presentations
 Monitor, analyze and communicate PR results on a quarterly basis
 Evaluate opportunities for partnerships, sponsorships and advertising on an on-going basis.
 Build relationships with thought leaders to grow industry awareness
 Maintain a keen understanding of industry trends affecting clients and make appropriate recommendations regarding communication strategy surrounding them.

Company industry:
Medical Hospital
Job role:
Marketing and PR

Customers Services

August 2007 - January 2009

Mobily Telecommunications Company

Dammam, Saudi Arabia

August 2007 - January 2009

Attracts potential customers by answering product and service questions; suggesting information about other products and services.
 Opens customer accounts by recording account information.
 Maintains customer records by updating account information.
 Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
 Maintains financial accounts by processing customer adjustments.
 Recommends potential products or services to management by collecting customer information and analyzing customer needs.
 Prepares product or service reports by collecting and analyzing customer information.
 Contributes to team effort by accomplishing related results as needed.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

University of Hertfordshire

January 2011

January 2011

Master's degree, MSc Management

United Kingdom

Master degree in MSc Management (Courses related: People And Organizational Management, Competing Through Marketing, Managing Information, Accounting And Finance In The Organization, Creative Problem Solving, Entrepreneurship and Enterprise, Managing Strategy, and Interpersonal Management Skills).
View attachment

University of Hertfordshire

September 2010

September 2010

Diploma, Business and Related Courses

United Kingdom

Premaster in Business (Courses related: Economic Environment of Business, People management, Business Strategy, and Introduction to Research Methods).
View attachment

King Faisal University – KSA

July 2007

July 2007

Bachelor's degree, Biology

Saudi Arabia

Bachelor degree in Biology

Skills

Customer Interaction Management
Expert
Customer Interaction Management
Expert
Application Management Services
Expert
Application Management Services
Expert
Business Relationship Management
Expert
Business Relationship Management
Expert
Customer Value Management
Expert
Customer Value Management
Expert
Employee Relations
Expert
Employee Relations
Expert
ADMINISTRATION
Intermediate
ADMINISTRATION
Intermediate
BILLING SYSTEMS
Intermediate
BILLING SYSTEMS
Intermediate
CLERICAL
Intermediate
CLERICAL
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
HIRING
Expert
HIRING
Expert
MA
Expert
MA
Expert
RAS
Expert
RAS
Expert
RECEIVING
Expert
RECEIVING
Expert
RECRUITING
Expert
RECRUITING
Expert
REQUIREMENTS
Expert
REQUIREMENTS
Expert
Employee Relations
Expert
Employee Relations
Expert
Customer Value Management
Expert
Customer Value Management
Expert
Business Relationship Management
Expert
Business Relationship Management
Expert
Application Management Services
Expert
Application Management Services
Expert
Customer Interaction Management
Expert
Customer Interaction Management
Expert

Languages

English
Expert