Responsibilities
Business Development & Sales
• Achieved all regional sales, financial and operational objectives by collating and analyzing sales information, deriving conclusions, and giving recommendations for strategic plans.
• Formulated action plans to be implemented, monitored implementation and performance, compared with planned figures and took remedial action where needed.
• Created and implemented district wise sales plans and quotas to meet overall sales objectives.
• Monitored sales cycle; identified bottlenecks and suggested improvements in the process to make it more efficient.
• Supported and guided district sales representatives in achieving targeted figures.
Operations
• Implemented production, productivity, quality and customer service standards in accordance with established company guidelines.
Customer Relations
• Established and maintained solid business relations with key customers across the region; identified potential customers and initiated contact to explore business opportunities.
• Recommended product offerings and enhancements by identifying new product opportunities, and product and service changes.
Other
• Provided key inputs during annual budget formulation, scheduling expenditure, and taking corrective action where actuals fell short of budgeted figures.
• Studied consumer needs and trends to establish where the company offerings could fit in; tracked competitors and developed strategies to counter competition.
• Implemented trade promotions by publishing, tracking and evaluating trade spending.
• Kept updated about industry trends and new products and services by participating in educational opportunities, reading professional publications and maintaining professional networks.

Highlights
• Spearheaded a portfolio of 25 clients with an established KPI retention rate of more than 80%.

Responsibilities
• Coordinated and cooperated with various departments and personnel including the Sales & Pre-sales Teams, Territory Sales Manager, Technical Team and Account Executives to chalk out strategies and achieve sales targets.
• Oversaw the entire sales cycle from identifying prospective clients to solution delivery, and ensured high level of services were provided to the client throughout.
• Prepared weekly, monthly and quarterly status reports that aided informed decision making.
• Generated new leads, opportunities, upgrades and renewals to support to business development and revenue generation.
• Ensured that all account plans were updated depicting all current and relevant information concerning the client.

Responsibilities
• Developed and implemented effective sales strategies in conjunction with the sales team.
• Held discussions and negotiated with potential clients to convert these into revenues for the company and meet top-line and bottom-line budgeted figures.
• Monitored and reviewed sales team performance, identified areas where more efforts were needed and guided the team towards better performance.
• Conducted risk analysis for various portfolios/customers to identify and mitigate risks, and enhance current portfolio quality.
• Understood customer’s diverse specific needs and applied product knowledge to meet those needs.
• Established and maintained sound relations with customers by exceeding customer expectations and retained customers.
• Developed and maintained detailed product knowledge of the company.