Group General Manager - HR (Auto Business Vertical)
Master Group
Total years of experience :27 years, 1 Months
Leading HR function of companies: Master Motors, Changan Auto and Procon Engineering.
Founding HR head of ‘Changan Auto’ ( A JV with Changan Chian) that employed more than 2000 staff in 3 years.
Shaped culture of KPI focused performance evaluation; Initiated Performance Appraisal system; Monthly Mgmt Review Meetings; Developed HR policy manual; Developed and implemented digital Code of Conduct, Variable Bonus structure, Succession Planning.
Developed HR strategy, Rolled out KPI based JDs. Established Employee Learning section. Initiated D&I.
Introduced 3-year ‘Skilled Workers Apprentice Program’ with OJT based curricula; introduced specially-abled staff.
Restructured management grades; Developed and implemented Dual Career Ladder; developed C&B structure.
Initiated Goal setting, Conceived & deployed Employee HR portal & Cloud based HCM; Developed Level of Authority Document; Wrote Organization’s core values; Introduced Coffee Chats for employees’ feedback; senior mgmt. training retreat, Got training awards for companies from Employer Federation of Pakistan.
Introduced internships.
Youngs Food is a food-based FMCG with annual sales turnover of PKR 3 Billion (2016) and a market leader in categories of Mayonnaise and Chicken Spreads. Directly managing a team of 7, I reported to the CEO & Board and led complete HR and Admin function. Key responsibilities & achievements included:
Managed complete HR operations and change management projects including talent acquisition, performance management, training, employee relations and retention.
Recruited for all levels of mgmt. Using BBI, MBTI and DISC profiling for assessments and reduced recruitment KPI from 90 days to 60 days for mgmt. positions and 30 days for Sales. Hired 67 employees in 12 months in 2016 and 63 employees in 9 months of 2016-17. Maintained employee turnover under 10%.
Led the OD initiatives that include development of Job Universe, Job Evaluation (based on Hay job group profiling) and BSC based Performance Management System.
Introduced Manpower Planning, Talent Review, Training Planner, Employee Health coverage, Leadership coaching. Initiated and trained on 7- Habits of Highly Effective People.
Led ‘As Is-To Be’ HR policy & documentation project in liaison with Ernst & Young
Developed & Deployed E-recruitment system & HRIS using MS AX Dynamics 2012 (ERP)
Developed 5-year HR strategy mapped on business strategy using Balanced Score card
Introduced C-level consultants for (a) sales and (a) business strategy.
Antal is a UK based global executive recruitment company having 130 offices worldwide. Responsible for Pakistan office, I am leading recruitment operations and team. Exclusively head hiring of C-level positions. Served both national and international clients in social and corporate sectors.
Also served as lead HR consultant, the owner group (FCGHC) in areas of HR consulting, policy development, training and HR systemization. Key achievements include:
Sourced, interviewed and selected / recommended candidates especially C-Level executives, and managers, staffs for clients including Kohler (USA), Serioplast (Italy), Al Othman (KSA), Avery Dennison (USA), Ontex Global (Turkey), Ritaj (UAE), Heinz (UAE), Al Mehdi (Tanzania), Damac (UAE), FedEx (USA), National Foods, GSM, Hilal Foods (Pakistan) etc
Led OD, HR systemization & training projects for clients in both corporate and non-profit sectors including Pakistan Poverty Alleviation Fund (PPAF), Balochistan Rural Support Programme (BRSP), Quick Food Industries, Pacific Oils, Dairyland, IM&M Group, and International Labor Organization (ILO).
Developed a video case study for PPAF. (Pakistan)
Subsidiary of LOTTE Confectionery, a South Korean Group worth USD 92 Billion (2013), it’s a FMCG (local name: KS Sulemanji Esmailji), having categories of snacks, biscuits, pasta and cakes. Reporting to CEO and Korean management representatives, I am heading the HR function with 4 direct reports.
Budget handled: PKR 154 million. Workforce managed: 1425.
Key achievements include:
Recruitment of C-Level executives, managers, staff
Development of HR manual &an associated portal for employees
Developed C&B policies, code of conduct, trainings, authority matrix, skill index development.
Rolled out Core Values internalization process
Led OD Project: Strategy in Action program for organizational level goal development and KPIs
Led OD Project: Company wide ‘As Is-To Be’ process, policies study in consulting with PwC (Price Waterhouse Coopers) International
Developed and rolled out the performance appraisal system
Developed sectoral studies on workplace learning in FMCG & Pharma sectors in Pakistan for ILO, UN. Both case studies were published by ILO in its international publication
Developed a Balanced Scorecard based HR roadmap / strategy, Job Descriptions, Performance Appraisal system and conducted Job Evaluation for DicoTech, Qatar
Developed HR policies, conducted trainings and developed website for companies in Pakistan that included B&B, M4M among others
Recruited for OZ Consulting, Australia
Recruited and conducted trainings for Ideal Solutions LLC, Dubai
Reported to COO / DMD and with a team of 17 staff members, I headed the HR & Admin function for an around 2000 employees and manage the following portfolio:
Key Achievements:
Introduced & implemented ‘Broad Banding’ in job grades for talent acquisition and retention,
Developed and implemented an annual HR roadmap in line with the business plan,
Rolled out sharing session, KPIs for HR, goal setting exercise at organizational level,
Developed policies,
Performance Evaluation for service providers,
Revamped career website
HR Strategy & OD - HR strategy, harmonization of HR policies, employee surveys, job descriptions & job profiles, budgeting, service level agreements, HR audit. Implemented Balanced Scorecard.
Learning Management - Employee development through behavioral, leadership and technical trainings for all management levels, performance counseling, management of internal, external trainings & motivational activities to ensure optimal level of employee performance, development & engagement. Lead trainer. Administer TNA & develop innovative training programs. Coordinate with department heads for training programs, conduct evaluation and effectiveness and take corrective actions to ensure that employees develop desired skills & competencies
Recruitment - Interact with the recruitment team for recruitment and interviewing process and development of ads to ensure consistent and accurate availability of skills and value added human resources for the organization
Administration - includes security, maintenance of company vehicles, staff cafeteria, , labor related issues and allied administrative services.
Key Achievements:
Managed ‘Learning to Lead’ program where core organizational competencies were identified and KPIs are being developed,
Managed application of the 360-degree feedback tool,
Supported successful deployment of Balanced Scorecard at Pakistan operations,
Introduced various HR policies,
Developed & deployed a Competency dictionary and training calendar for mgmt staff and technical training calendar,
Introduced BBI training for Medical Rep hiring, which among other factors, contributed in bringing down the sales force annual turnover from 14% in 2008 to 10% in 2009,
Achieved 33, 450 training hours in 2009 with 90% increase over last year,
Developed and launched library and a ‘Chill Room’
Introduced VOTE (voice of the employee) online survey for head office staff,
Initiated and launched an ‘orientation kit’ for new hires.
A leading local home appliances company engaged in manufacturing, retail and exports of consumer durables with 5 group concerns, 4 factories, and employee base of over 3000 with an approx Rs. 8 billion turnover per annum.
Headed the Training & OD division and managed its complete operations
Managed General HR operations including recruitment for mgmt, sales & service staff; manpower planning, sales and service incentive systems annual appraisals and increments; employee surveys & services; HR planning & budgeting; recruitment database development, training management; recruitment ads and employee motivation programs. Coordinated with HR consultants and training firms. Traveled across the country for recruitment and training
Key Achievements:
Introduced ‘blue book’ containing company and product info with FAQs for employees,
Set up worker recognition and reward program at factories,
Initiated and coordinated in development of an automated leave and attendance system,
Implemented successfully the Mgmt Trainee induction policy & execution of a modular training program for mgmt trainees at all levels,
Led the ‘Reliability in Action Program.’ Conducted workshops & conducted soft-skills trainings for all functions of management,
Initiated and implemented ‘On floor’ training boards and trainings matrix for each technical operations with individual staff’s training proficiency profiling,
Initiated Change Management learning program based on “Who Moved My Cheese?” country wide for over 1000 exclusive dealers and workshops for their sales persons,
Conceptualized and organized the first senior management training retreat and rewards,
Introduced the BBI interviewing technique for recruitment and an interviewing reference guide,
Developed in-house studio-based videos for product training purpose across Pakistan,
Introduced ‘Who wants to be a Dawlance product champion?’ trainings for sales force and dealers.
A medium-sized consulting firm deals in ISO certification, management development consulting, HR & training.
Reporting to Principal Consultant, I was responsible for devised HR, OD & training strategies, ISO 9001: 2000 consulting for clients. Coordinated in other mgmt consulting areas such as academia, business planning, IT solutions and process re-engineering. Managed recruitment for clients and conducted customised soft-skills based training progrms for both manufacturing and sevices oriented sectors
Worked for:
1. UBITEC Pvt Ltd, Pakistan
Manager Corporate & HR Services
(Education & Recruitment services)
2. APIIT Malaysia ( Pakistan Operations)
Business Development Officer & Recruitment Counselor
(IT, Education & Recruitment services)
3. AA Joyland Pvt Ltd, Pakistan
Sales & Marketing Officer
(Entertainment & Recreational services)
General Responsibilities:
Responsible for sales and business development. Led and manage promotional public events, workshops, seminars, road shows, conferences, product launches, training programs
Handled marketing communications, developed company brochures, newsletters, websites
Developed HR policies and manuals for companies and clients
Recruited staff and inducted more than 1000 students in APIIT
Managed key accounts of Unilever, Lasmo Oil, Karachi Stock Exchange, Reckitt & Colman, PICIC, Johnson & Johnson among others
Led teams and reported to CEO twice.
Conducted two Independent Research of MS level as part of the degree program and both were published in internationally refereed research journals.
Internship: Worked in the Camera department at Ahson Studio, Karachi, Publishing: Edited and published a bilingual Magazine and a Newspaper for University campus as per professional standards Columns and Articles: Written opinion columns and articles in leading newspapers
Merit Certificate: Awarded Shield on securing first positions throughout BA- Honors by then Governor of Sindh Mr. Mahmud A. Haroon Gold Medal: Awarded Merit Certificate for Gold Medal on securing first position in BA-Honors in the convocation by then Governor of Sindh Mr. Moin Haider