Relationship Officer
First Abu Dhabi Bank
Total years of experience :10 years, 10 Months
Advise clients about the risks, consequences, and benefits of alternative lending solutions.
Consult with clients about their lending needs to help them
achieve their financial goals, including the collection and analysis of
information about the client’s financial situation.
Update job knowledge by participating in educational opportunities, reading
professional publications, maintaining professional networks, and
participating in professional organizations.
Develop loan applications by evaluating applicant information and
documentation.
Evaluate loan applications and documentation by informing applicant of additional requirements.
• Selecting new products and reviewing the old
• Finding the right suppliers
• Negotiating prices (so the store doesn’t get ripped off)
• Ensuring the products are delivered on time
• Helping to interpret reports and predicting future sales
• Pitching ideas to senior management
• Stock control
• Budgeting
• Promoting products
• Reacting to any changes in customer demand
• Maintaining relationships with existing suppliers while seeking new ones
• Getting feedback from customers
• Supporting design and production teams
• Displaying items
• Serving customers
• Helping with promotions
• Overseeing deliveries
• Making sure sales targets are met.
• I was working as an executive accountant as insuring to prepare the assets and liabilities and capital statement for the company.
• Preparing the balance sheet, profit and loss statement and other reports.
• Secures financial information by completing data base backup`s.
• Collect the sales income from the sales representative.
• Manage large amounts of inbound and outbound calls in a timely manner
• Determines requirements by working with customers.
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
• Answers inquiries by clarifying desired information; researching, locating, and providing information.
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
customer interview to be able to know budget
assist my team leader to a chive sales target
collect data about customer needs and delivered it to my team leader
convince customer by make fast comparative between our product and other companies
just only my bachelors certificate