SOC Engineer (Service Operation Center)
Sudanese Telecommunications Company (ZAIN Sudan).
Total years of experience :12 years, 1 Months
Working SOC engineer
First line maintenance engineer, work in shifts for monitoring whole network, and investigate about faults and apply soft solutions, then escalate problem to second line support engineers if problem not solved, and report problem at same time.
Electronics Maintenance Engineer & Marketing Engineer.
Bachelor of Science in Engineering Specializaion: Elecrical & Electronic Engineering. Second Class (division One ) Honors