Cyber Security & Smart Services
Government Sector
Total years of experience :25 years, 4 Months
Owning the security posture @ Entity, authored information security policies, procedures and guidelines aligned with national & international standards- NIST, NCEMA, ISO27K, NESA
Industry Thought Leader, successfully built next-generation OT Dept from scratch.
Leveraged culture of innovation to register whopping savings of 970M.
Instrumental in building a defensible environment- designed and managed Unified Datacenter for OT environment and related security services.
Security Champion, key part of the drive to improving the security landscape, providing intelligence-driven IT security solutions and leading Entity cyber security solutions implementation for the operational technology (OT).
Served as "Centre of Excellence" for information security & risk management, whist commanding Cyber Security Operation Center. Provided security visibility to top management.
Hand-selected to manage and develop SMART E- Services related to security, establishing strategy in lines with organization strategy and mapping it to The Dubai Government Excellence Program (DGEP) and Dubai Government strategic initiatives.
Provided global technology vision and leadership for formulating, evaluating, and implementing IT security solutions, policies and initiatives to enhance the quality/ effectiveness of strategic goals and operational efficiency.
Elected as IT Department Information Security Officer, owning security technology vision, designing and maintaining organizational risk management structure/ framework, performing risk assessments, compliance testing & implementing security tools/processes for all systems.
Partnered with international entity in the big projects (Cyber Security, Asset Management and R&D).
Instituted framework for crisis management plan and business continuity plan.
Modernized the infrastructure, implemented IP Telephony infrastructure solutions across 30+ locations within established budget and timelines.
Subject matter expert for business continuity management, established Business Continuity & Crisis management department from scratch, instituted business continuity strategy/ framework/ well-defined incident response structure for building organizational resilience.
Mentored, trained and empowered employees, qualifying them for Dubai excellence award.
Data enthusiast, built the big data solutions using Microsoft technologies.
KEY PROJECTS TO CREDIT:
Business continuity Management implementation (BS 25999).
Implementing IP-Phone for entire Dubai Customs
Key member in the implementation of Occupational Health and Safety Management System (OHSAS 18001:2007)
Steering committee member for the ISO-20K implementation
Implementing Fixed Assets Management System
SQL 2008 Project: Initiated the project which helped the organization in achieving leadership role in e-commerce.
- Developed a scalable high performance and highly available data environment for its mission-critical e-commerce solution.
- Oversaw/managed migration to SQL server 2008 with zero data and time loss.
- Accredited by the IT Director of Dubai Customs for the re-architecture and migration of software to a newer version of the existing Microsoft database.
- Successfully migrated a total of 44 databases - containing 1.5 terabytes of customs transactional data.
Instrumental in revamping IT services and infrastructure for Dubai Financials Market to register savings of 1.5 billion Dirhams. Awarded for accomplishing challenging feat.
Proffered technical vision & leadership required to refurbish IT infrastructure for 3 major government entities including DFM, Abu Dhabi financial market & Dubai ambulance centre.
Delivered mission-critical results in partnership with the IT Director, led establishment of a multi-year BI and IT strategy and roadmap formulation and budget.
Established KPIs, evaluated the IT dept quarterly, endeavoured to optimize ROI for IT investments whilst enhancing competitive differentiation.
Key Projects To Credit:
• Deployment & Implementation Citrix.
• Upgrade Exchange 2003 to 2007.
• Upgrade Great Planes from V8 to V10.
• Voucher, HR and Payroll Systems.
• Document Management
• Scanning and Archiving system
• Extracting DB2 database to SQL-server database via SQL 2005.
• Backup solution and Disaster recovery side.
• Migrating Lotus Notes to Exchange 2003.
• Alter DFM business cases and operation to paperless environment.
• Move DFM to latest techniques of managing display boards, video and Web.
• Implementing Helpdesk software (Support Magic).
• Shift all Servers to Blade System.
• Building Data center In DFM.
• Upgrading operating system in the network to Windows 2003/2000.
Analysed client needs and existing infrastructures to effectively determine optimal software improvements, overseeing project processes through cost accounting, systems design, testing, programming, and implementation.
Prioritized operational and efficiency improvements in all integration initiatives, conducting regular preventative and corrective maintenance minimize systems downtime and ensure optimum performance.
Delivered a diverse range of additional support services, including supervising software use licenses, providing secure access to remote system users, and recruiting/training on boarding personnel.
Certifications: *IT Service Management According to ITIL. *Routing and Switching Written Exam (CCIE). *Cisco Certified Network Professional (CCNP). *Microsoft Certified Database Administrator SQL2000 (MCDBA). *Cisco Certified Network Associate (CCNA). *Microsoft Certified Systems Administrator: Messaging-2000, 2003. *Microsoft Certified Systems Engineer-2003 (MCSE). *Microsoft Certified Systems Administrator-2003 (MCSA). *Microsoft Certified Systems Engineer-2000 (MCSE). *Microsoft Certified Systems Administrator-2000 (MCSA). *CISP Trainings: *Management bodies and charities (4 Days). *Public Relationship (4 Days). *Outstanding performance in dealing with hostile attitudes preventing conflicts (3 Days). *Crisis Management & Oil Spill Response (3 Days). *Strategic Thinking & Planning Development (3 Days). *ISO 27001 Lead Implementer (CISP) (4 Days). *Implementing BS 25999 (2 Days). *Interviewing Skills-For Recruitment & Selection (1 Day). *Performance Management (2 Days). *IT Service Management (ITIL). *Microsoft Operations Manager 2005 (1 Day) *System Management Server 2003 (1 Day). *Neuro Linguistic Programming (1 day) *Applying Microsoft Security Guidance. *Programming MS-SQL Server 2000 Database (13 Days). *Distinguished Customers’ Service (5 Days). *Recording Media Storage (3 Days). *Administering MS Windows NT 4.0 (5 Days). *Centilion Switching (1 Day). *ATM Technical Tutorial. *AIX V4 System Aperation & AIX V4 Sys Admin (11 Days). *AS/400 System facilities. (3 Days). *SYSTIMAX SCS Installation & Maintenance (4 Days). *AIX TCP/IP Com & AIX Advanced TCP/IP Comm. (5 Days) *AS/400 System Operation. (5 Days).