Owner
Khamis Group
Total years of experience :18 years, 6 Months
*Formulate fruitful business development strategies to ensure long-term success.
*Set standards and objectives for different stores and departments.
*Optimize and oversee operations to ensure efficiency.
*Lead a team of store managers towards effective collaboration and attainment of goals.
*Undertake sound financial management to ensure stores are profitable and stay within budget.
*Ensure compliance with company’s policies and operational guidelines.
*Deal with problems by providing creative and practical solutions.
*Evaluate performance using key metrics and address issues to improve it.
*Report to senior executives on progress and issues.
*Assist upper management in decisions for expansion or acquisition.
*Accurately fill prescription; consult with physicians and patients on medication dosage, drug interactions, diabetic testing supplies and potential side effects of prescription and OTC medications insuring for patients' safety and satisfaction.
*Provides medication therapy management (MTM), comprehensive medication review (CMR), patient education, monitoring, physician consultations, patient compliance consultation, and targeted intervention program (TIP).
*Oversee day-to-day pharmacy operations, including budgeting, achievement of business objectives, and minimizing wait time.
*Promotes pharmacy services and immunization of all types, including travel medicine to existing and new pharmacy customers.
*Focus on customer needs and satisfaction, ensuring customers are provided World Class Customer Service through use of best practices and prompt communication with physicians.
*Responsible for the daily managing of staff and the assigning of duties.
*Managing and motivating staff to increase sales and ensure store efficiency.
*Analyzing pharmacy sales figures.
*Developing, researching and implementing marketing strategies.
*Maintaining awareness of market trends and monitoring local competitors.
*Managing up to 9 members of staff.
*Manage budgets set by retail Area Managers.
*Manage and address shrinkage and stock loss.
*Maintaining accurate records of all pricing, sales, and activity reports.
*Ensuring all corporate and local regulations and procedures are met and complied
with.
*Supervise the activities of assigned sales territories to meet and exceed yearly sub team goal.
*Assist pharmacists and sales representatives in developing long term and daily territory plans that optimize time and resources.
*Identify training and/or coaching needs and plan necessary steps to achieve desired results.
*Ensure that all Inside Pharmacists and Sales Representatives achieve the required level of product knowledge necessary to promote assigned titles.
*Interpret and analyze staff data to forecast and enhance all staff productivity.
*Create and foster a motivational work environment, which encourages professional development, team collaboration and high performance.
*Complete all required reports regarding sales and sales campaigns, market feedback and team territory management activities.
*Manage assigned team expense budget.
*Cover open territories by making sales calls to generate new business or to close pending business, solicit market feedback and manuscript leads.
*Complete staff assessment and performance appraisal documents.
*Responsible for management of account assignment activities, including adjustments, dispute resolution and account investigation.
*Train and supervise interns and temporary staff as applicable.
*Perform additional tasks as assigned by team management.
*Arranging appointments with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular 'cold' calling.
*Making presentations to doctors, practice staff and nurses in GP surgeries, hospital doctors and pharmacists in the retail sector.
*Organising conferences for doctors and other medical staff.
*Building and maintaining positive working relationships with medical staff and supporting administrative staff.
*Managing budgets (for catering, outside speakers, conferences, hospitality, etc.);
*Planning work schedules and weekly and monthly timetables. (This may involve working with the area sales team or discussing future targets with the area sales manager).
*Keeping up to date with the latest clinical data supplied by the company, and interpreting, presenting and discussing this data with health professionals during presentations.
*Developing strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector;
*Staying informed about the activities of health services in a particular area.
DHA License
Pharmacy
