Khatija Zareen

• Served as the primary liaison, analyzing complex business needs and translating them into detailed
technical requirements.
• Conducted current-state process mapping to identify gaps and improvement areas.
• Defined and documented functional & non-functional requirements, user stories, and use cases.
• Planned and executed UAT cycles, ensuring alignment with business requirements.
• Worked within an Agile (Scrum) framework, participating in sprint planning, stand-ups, and
retrospectives.
• Supported technical design for ETL and API integrations.
• Facilitated stakeholder workshops and managed communication between business and development
teams.
• Developed standardized templates and PMO documentation to enhance clarity and efficiency.
• Exposure to GCC (Oman & Qatar) business environments, collaborating remotely with Qatar-based
clients for documentation and UAT coordination.

• Assisted in structured elicitation and documentation of business requirements across project phases.
• Supported process modeling by creating detailed As-Is / To-Be diagrams under supervision.
• Participated in UAT, documenting defects and ensuring alignment with test cases.
• Contributed in Agile sprint ceremonies for planning and daily stand-ups.