Kholood Al-Rahmah, Executive

Kholood Al-Rahmah

Executive

flyadeal (Saudia airline)

Location
Saudi Arabia - Jeddah - As-Safa
Education
Bachelor's degree, English Literature
Experience
15 years, 7 Months

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Work Experience

Total years of experience :15 years, 7 Months

Executive at flyadeal (Saudia airline)
  • Saudi Arabia - Jeddah
  • My current job since March 2017

Manage and maintain the CEO office and schedule.
• Manage and maintain executives’ schedules.
• Prepare reports, memos, letters, financial statements and other documents, using word processing,
spreadsheet, database, or presentation software.
• Open, sort, and distribute incoming correspondence.
• Prepare responses to correspondence containing routine inquiries.
• Maintains executives’ appointment schedules by planning and scheduling meetings, conferences,
teleconferences, and travel.
• Arrange and coordinate travel and accommodation with the travel agency for the staff.
• Maintains customer confidence by keeping information confidential.

Executive Secretary at Panda (Savola)
  • Saudi Arabia - Jeddah
  • May 2016 to February 2017

Manage and maintain executives’ schedules.
• Prepare memos, letters, and other documents, using word processing, spread sheet, database, or
presentation software.
• Open, sort, and distribute incoming correspondence.

Performance Analyst at Ingeus
  • Saudi Arabia - Jeddah
  • September 2011 to July 2014

Ingeus
• Identify areas of improvements and concerns in business operational areas and provide conclusive
executive reports.
• protects operations by keeping information confidential
• Develop and implement performance metrics to improve business operational efficiency.
• Create and develop new reports based on the senior management needs.
• Monitor the daily, weekly and monthly performance closely to identify any gaps or shortfalls and highlight
it to operations.
• Prepares reports by collecting and analysing information.
• Contributes to team effort by accomplishing related results as needed.

Executive Assistant at Ingeus
  • Saudi Arabia - Jeddah
  • June 2013 to July 2014

Ingeus
• Manage and maintain executives’ schedules.
• Prepare reports, memos, letters, financial statements and other documents, using word processing,
spreadsheet, database, or presentation software.
• Maintains customer confidence and protects operations by keeping information confidential
• Open, sort, and distribute incoming correspondence.
• Prepare responses to correspondence containing routine inquiries.
• Conserves executive's time by reading, researching, and routing correspondence; drafting letters and
documents; collecting and analysing information; initiating telecommunications.
• Maintains executives’ appointment schedules by planning and scheduling meetings, conferences,
teleconferences, and travel.
• Arrange and coordinate travel and accommodation with the travel agency for the staff.
• Maintains customer confidence by keeping information confidential.
• Monitor performance and adherence with closing targeted number.

Administrator at Ingeus, British
  • Saudi Arabia - Jeddah
  • September 2011 to May 2013

Submitting daily reports to the management such as employees and clients progress.
• Issuing employment certificate, warning letters and other HR documents up on requests.
• Daily updating clients’ data on IngeusWorks system.
• Coordinating employers' day’s events held in the centre.
• Managing the communications between Taqat centre, employers and the Human Resources
Development Fund (HRDF).
• Training and monitoring for new Admins.
• Phone Screening and scheduling appointments for job seekers registered in Hafiz (Governmental
Employment Program).
• Train new admins up on arrival.
• Train new admins for the opening of the new centre in Madinah.
• Train 8 Contact Centre Agents and their manager and coordinate in the centre opening.

Human Resources at Tecnimont Arabia Ltd – Italian Construction Company
  • May 2008 to July 2011

Issuing invitation letters for foreign employees coming to work in Saudi Arabia through the Ministry of
Foreign Affairs website.

Reporter at Saudi Gazette
  • Saudi Arabia - Jeddah
  • December 2006 to May 2008

• Publishing articles and stories in different specialties between social, political, economic and medical issues.
• Covering events and press conferences for the Saudi Gazette newspaper.
• Editing articles for publication.

Education

Bachelor's degree, English Literature
  • at King Abdul-Aziz University
  • February 2007

courses: - Secretary Course, short course 2003

Bachelor's degree, English Literature
  • at King Abdul-Aziz University
  • January 2007

courses: - Secretary Course, short course 2003

Specialties & Skills

Translation
Customer Service
Human Resources
Writing News Releases
Public Relations
ASSETS RECOVERY
CONFERENCES
DATABASE ADMINISTRATION
LETTERS
MEETING FACILITATION
MICROSOFT OFFICE
SCHEDULING
SPREADSHEETS
FINANCIAL STATEMENTS

Social Profiles

Languages

Arabic
Expert
English
Expert