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Kholoud Marzouq Ibrahim AlMukhaini, customer service representative

Kholoud Marzouq Ibrahim AlMukhaini

customer service representative·Etisalat

United Arab Emirates

High school or equivalent, high school

Work experience

Total years of experience: 9 years, 11 months

customer service representative

April 2017 - January 2018

Etisalat

Sharjah, United Arab Emirates

April 2017 - January 2018

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Administration

sales executive

December 2011 - April 2017

Etisalat

Sharjah, United Arab Emirates

December 2011 - April 2017

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

data entry

March 2008 - December 2011

Etisalat

Sharjah, United Arab Emirates

March 2008 - December 2011

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

asma bint omais school

August 2005

August 2005

High school or equivalent, high school

United Arab Emirates

Skills

English Speaking
Expert
English Speaking
Expert
Data Entry
Expert
Data Entry
Expert
Arabic
Expert
Arabic
Expert
Typing
Expert
Typing
Expert
Customer Service
Expert
Customer Service
Expert
ability to build a good social relations
Expert
ability to build a good social relations
Expert
ability to perform under pressure
Expert
ability to perform under pressure
Expert
typing in english
Expert
typing in english
Expert
full adaption to work with a team
Expert
full adaption to work with a team
Expert
good communication skills
Expert
good communication skills
Expert
dealing with customer complaint
Intermediate
dealing with customer complaint
Intermediate
English Speaking
Expert
English Speaking
Expert
Data Entry
Expert
Data Entry
Expert
Arabic
Expert
Arabic
Expert
Typing
Expert
Typing
Expert
Customer Service
Expert
Customer Service
Expert

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Certifications
ICDL
Aug 2007

Training
English for the workplace
Edraak
Nov 2020
Show credentials
A+
COMPUBASE
Nov 2007
Tofel
Inlingua
Oct 2014

Hobbies

  • Foreign Language Learning
  • sporting
  • Photography