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Kholoud Marzouq Ibrahim AlMukhaini, customer service representative

Kholoud Marzouq Ibrahim AlMukhaini

customer service representative·Etisalat

United Arab Emirates

High school or equivalent, high school

Work experience

Total years of experience: 9 years, 11 months

customer service representative

April 2017 - January 2018

Etisalat

Sharjah, United Arab Emirates

April 2017 - January 2018

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Administration

sales executive

December 2011 - April 2017

Etisalat

Sharjah, United Arab Emirates

December 2011 - April 2017

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

data entry

March 2008 - December 2011

Etisalat

Sharjah, United Arab Emirates

March 2008 - December 2011

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

asma bint omais school

August 2005

August 2005

High school or equivalent, high school

United Arab Emirates

Skills

English Speaking

Expert

Data Entry

Expert

Arabic

Expert

Typing

Expert

Customer Service

Expert

ability to build a good social relations

Expert

ability to perform under pressure

Expert

typing in english

Expert

full adaption to work with a team

Expert

good communication skills

Expert

dealing with customer complaint

Intermediate

English Speaking

Expert

Data Entry

Expert

Arabic

Expert

Typing

Expert

Customer Service

Expert

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
ICDL
Aug 2007

Training
English for the workplace
Edraak
Nov 2020
A+
COMPUBASE
Nov 2007
Tofel
Inlingua
Oct 2014

Hobbies and interests

Foreign Language Learning
sporting
Photography