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khorifa nasreddine nasreddine, Outbound Telesales Agent

khorifa nasreddine nasreddine

Outbound Telesales Agent·ECCO Gulf

Algeria

Higher diploma, French

Work experience

Total years of experience: 8 years, 6 months

Outbound Telesales Agent

February 2024 - Present

ECCO Gulf

Doha, Qatar

February 2024 - Present

Execute high-volume outbound calls targeting customers to market telecom services.
Utilize scripted questioning and tailored sales pitches to surface customer needs and cross-sell
upgrades packages
Achieve or surpass monthly sales quota .
Attend briefing sessions to align on targets, and discuss hurdles.
Ensure compliance with company policies, offer validation and customer consent
documentation

Company industry:
Call Centers & Customer Care Outsourcing

Sales Representative

November 2017 - February 2023

SARL Roland tecnic

Algiers, Algeria

November 2017 - February 2023

Salesman in the local dealer and respresentative of the compressor Brand kaeser

Company industry:
Construction & Building
Job role:
Sales

Sales Agent

January 2017 - January 2023

SARL Rolandtecnic,

Algiers, Algeria

January 2017 - January 2023

Receive customers at the showroom and give technical informations about the products.
Establish an invoice proforma and conclude sales and finalise sales with invoice and billing
Answer inquiries of clients on the phone or via email.
Increase and reach target sales set by the management.
Address any customer complaint .

Company industry:
Construction & Building

Education

Université bouzareah

May 2013

May 2013

Higher diploma, French

Algeria

GPA (rating): Satisfactory

GPA (rating): Satisfactory

Licence in French language and littérature
View attachment

Skills

ERPCRM
Expert
ERPCRM
Expert
Human Relations
Expert
Human Relations
Expert
Teamwork
Expert
Teamwork
Expert
After Sales Support
Expert
After Sales Support
Expert
Target Oriented
Expert
Target Oriented
Expert
SALES
Intermediate
SALES
Intermediate
TELEMARKETING
Intermediate
TELEMARKETING
Intermediate
TELECOMMUNICATIONS
Intermediate
TELECOMMUNICATIONS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
SAP ERP
Intermediate
SAP ERP
Intermediate
USER CONTROLS
Intermediate
USER CONTROLS
Intermediate
Outlook
Intermediate
Outlook
Intermediate
Sales intelligence
Intermediate
Sales intelligence
Intermediate
Excell
Intermediate
Excell
Intermediate
Word
Intermediate
Word
Intermediate
Field prospection
Expert
Field prospection
Expert
Teamwork
Expert
Teamwork
Expert
ERPCRM
Expert
ERPCRM
Expert
Human Relations
Expert
Human Relations
Expert
After Sales Support
Expert
After Sales Support
Expert
Target Oriented
Expert
Target Oriented
Expert

Languages

Arabic

Native Speaker

English

Intermediate

French

Expert

Training and Certifications

Certifications
French language and literature

Training
Compressor training kaeser mobile
Kaeser compressor
Dec 2018

Hobbies and interests

Sports
Travelling
Hiking