Khundker Farhana Jamali, cashier

Khundker Farhana Jamali

cashier

Al Rostamani International Exchange

Location
United Arab Emirates - Sharjah
Education
Bachelor's degree, Marketing
Experience
9 years, 7 Months

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Work Experience

Total years of experience :9 years, 7 Months

cashier at Al Rostamani International Exchange
  • United Arab Emirates - Sharjah
  • My current job since August 2018

* To provide excellent customer service at branch customer and accepting cash. * To attend customers for all business transactions at the counter. * Attending customers for making Remittance, currency exchange, demand drafts / telex transfer / electronic transfer, etc. * To answer customer complaints, branch detail enquiries, transaction enquiries, rate enquiries, conversion. * To provide currency exchange & remittance delivery information. Prepares daily & weekly sales reports * To perform a role of making WPS salary daily. * To perform a role of marketing & sales executive during off-peak business hours. * To give information to customer about different modes of transaction, rates for different transaction/prices, * To give information on local promotions & activities and other info that provides valuable service to our customers. * To make sure that all the required tools are available in the branch and inform the BM or the concerned dept. for the same. e.g.., flyers, posters, forms etc. * To contribute towards branch business development.

customer service associate at UAE Exchange
  • United Arab Emirates - Sharjah
  • September 2015 to April 2018

* To provide excellent customer service at branch customer and accepting cash. * To attend customers for all business transactions at the counter. * Attending customers for making Remittance, currency exchange, demand drafts / telex transfer / electronic transfer, etc. * To answer customer complaints, branch detail enquiries, transaction enquiries, rate enquiries, conversion. * To provide currency exchange & remittance delivery information. Prepares daily & weekly sales reports * To perform a role of making WPS salary daily. * To perform a role of marketing & sales executive during off-peak business hours. * To give information to customer about different modes of transaction, rates for different transaction/prices, * To give information on local promotions & activities and other info that provides valuable service to our customers. * To make sure that all the required tools are available in the branch and inform the BM or the concerned dept. for the same. e.g.., flyers, posters, forms etc. * To contribute towards branch business development.

customer service associate at UAE Exchange
  • United Arab Emirates - Sharjah
  • September 2015 to April 2018

* To provide excellent customer service at branch customer and accepting cash. * To attend customers for all business transactions at the counter. * Attending customers for making Remittance, currency exchange, demand drafts / telex transfer / electronic transfer, etc. * To answer customer complaints, branch detail enquiries, transaction enquiries, rate enquiries, conversion. * To provide currency exchange & remittance delivery information. Prepares daily & weekly sales reports * To perform a role of making WPS salary daily. * To perform a role of marketing & sales executive during off-peak business hours. * To give information to customer about different modes of transaction, rates for different transaction/prices, * To give information on local promotions & activities and other info that provides valuable service to our customers. * To make sure that all the required tools are available in the branch and inform the BM or the concerned dept. for the same. e.g.., flyers, posters, forms etc. * To contribute towards branch business development.

Management Trainee (Trade Marketing) at New Zealand Dairy Foods Product Ltd
  • Bangladesh
  • April 2013 to May 2014

Education

Bachelor's degree, Marketing
  • at ASA University Bangladesh
  • January 2011
High school or equivalent, Commerce
  • at Dhaka Commerce College
  • January 2006
High school or equivalent, Commerce
  • at Mohammadpur Preparatory & Higher Secondary school
  • January 2004

Specialties & Skills

BUSINESS DEVELOPMENT
CUSTOMER SERVICE
INVENTORY
MARKETING

Languages

English
Intermediate
Bengali
Expert
Hindi
Intermediate