Butler
Okada
Total years of experience :7 years, 9 Months
Ensure suites and villa’s are ready prior to guest arrival. Create memorable experience by being attentive to all guest preference and giving personalize service. Attends to all request and assist guest when possible on their entire stay. Coordinating all guest requests and concern to relevant departments. Creating reports for monitoring team productivity and guest profiles.
Ensure to provide all guest request inside the restaurant. Assist guest with their food and beverage orders. To have knowledge on all FNB service and promotions. Upselling items to achieve restaurant revenue. To deliver the service promise of the company to all guest.
