Kimumwe Reagan

Operational management. (direct daily branch activities, ensure
compliance with policies& streamlines workflow)
Team Leadership. (train & evaluate employees, fostering a
productive work environment & mentoring staff)
Strategic planning, customer relationship financial performance,
reporting and problem solving & analyzing market trends,
handling suppliers.

Managed staff schedule, maintaining operational procedures,
handling escalated customer issues and covering for the branch
head, analyzing branch performance metrics& implement
improvement strategies. Prepared and served high‑quality juices,
coffee, specialty drinks Maintained strict hygiene and food safety
standards across all workstations, handling requests, and creating
a welcoming atmosphere.

Lead and motivate staff during operation, involving in developing
drinks & menu metrics, operational overview, team development,
problem solving, communication and performance
management, reporting, planning &delegation.