kiran wadhwa

Primary responsibilities
include monitoring the end
customer furniture projects.
Coordinate/ Manage Sales
team and Designers. Selling
ancillary products such as
lighting and wallpaper.
Maintain a knowledge of sales,
promotions, store policies, and
security practices.
Provide knowledgeable,
honest, and superior customer
service and interior Design
services.
Managing day to day store
activities such as price tagging,
VM and customer servic

● Engaging, assessing and providing an exceptional experience for customers requiring Furniture, Wallpapers, Lighting and Accessories. (FFNE)
● Responsible for the leadership and operational performance of the FFNE department including furniture sales related processes, salesperson training, customer service, merchandising and presentation standards.
● Working with fine European furniture and lighting brands such as :Rugiano, Turri, Longhi, Cipriani, Daytona, Malerba, Meroni & Colzani, Covet House, Flos and more.
● Responsible for sales related to retail, offices and hospitality / projects.

Natuzzi Italia is an exclusive furniture brand designed and made in Italy, producing some of the highest quality furniture on offer. There is no mistaking the beautiful Italian craftsmanship and well thought out design that is Natuzzi Italia furniture. Known for it's unparalleled quality leather lounge suites, the impressive Natuzzi range also includes exceptional fabric lounge suites, sofa beds, recliner chairs, lighting, dining, shelving systems and occasional furniture. Natuzzi combines Italian tradition, beauty, art & style, to deliver a quality product.

Key responsibilities include:

Provide outstanding customer service and accurate product information to customers.
Work as part of a team to achieve sales targets.
Provide design assistance to customers using our innovative software tools.
General store maintenance and tasks including housekeeping, visual merchandising, paperwork and stock receipt.
Assisting with visual merchandising and decor.

Showroom Size: 5000 sq. feet, employing with a sales force of Two and assistant staff.
Hettich India Pvt. Ltd is a German Multinational worldwide market leader by a wide margin, with a sustained profitable growth year after year in the hardware industry. It has six registered offices and Application Centers in all metros across the country -Mumbai, New Delhi, Chennai, Kolkata, Bengaluru & Hyderabad with a Yearly Turnover of over INR 600 Crore. Hettich is known for its world class quality of Furniture Fittings.
Job profile:
*Handling High Profile customers, addressing their requirements, providing solutions and closing orders.
*Management of first of its kind across Asia, Hettich Innovation Centre.
* Generating Quotations for End users and Architects.
* Created a team spirit within the stores that resulted in increased sales, long-term employees, and customer satisfaction.
* Managing floor staff members and Team of Technician also assigning leads to Pre and Post Sales Engineers.
* In charge of preparation of all reports related to the Innovation Centre
And achievement of sales targets given annually by the company.
* Ensuring the showroom operates efficiently and effectively in all operational areas
Such as stock control, admin and presentation.
*Controlling and maintaining the budgets and expenditures related to the showroom.

Showroom Size: 2000 sq. feet, employing with a sales force of four and assistant staff.
Hafele is a German Multinational dealing in Global brands of Kitchen Hardware, Architectural hardware, Appliances, Sanitary, Lighting and Accessories. Some of the Luxury brands include Asko, Caeserstone, Liebherr, Falmec, La Germania, Blum, Bertazzoni and Blanco

Job profile:
* Achieving the monthly sales target and other store objectives’.
* Leading, guiding and motivating showroom associates in optimizing store performance.
* To maintain high standards of visual merchandising, customer service and store presentation.
* To develop local marketing and in-store promotional activities
* Getting involved with Product trainings and providing technical assistance to customers.
* Overseeing Sales and Commercial Profit
* Building nurturing and growing the relationship with key end users, architects, interior designers and builders
* Explaining to customer new products / brands and explaining advantages over conventional products.
*Updating, tracking and maintaining customer records in the customer care software with follow ups and sales data.

• Meeting well known corporate Interior Designers & Architects to generate business enquiry; promoting European furniture brands; Sales, negotiation & closing deals with them.
• Developing Retail and Project Segment business by identifying high profile Retail customers & Architects, Arranging meetings; analyzing their taste of interiors and suggesting them suitable interior products.
• Building & Creating a network of Architects & Interior Designers for the company.
• Closely working with corporate clients; C-level presentations, negotiation & closing of large project orders.
• Acquired immense knowledge in International furniture sector by undergoing extensive training & rich experience in various furniture products.
• Acting as one point of contact for Customers - Cooperate & Retail
• Customer retention & new business development by aggressive marketing techniques like cold calling, relationship marketing, combo offers, display, advertisements and network marketing
• Attending all customer queries like pricing, deliveries schedules, transportation and after sales services.

Hettich is a German multinational that produces a vast range of fittings - from drawer and runner systems to hinges, decorative handles as well as folding and sliding-door hardware. Hettich is one of the world's largest manufacturers of furniture fittings and hardware with global presence for more than 125 years now.

Job Profile:
* Forecasting and tracking key account metrics under the OEM segment of the company.
* Ensured that Sales operations are carried out in accordance with company laws and regulations.
* Pro-actively hunted for target and established new dealers for the company.
* Achieving monthly sales targets set by the company.
* Cultivated strong client relations with customers by providing customer service.
* Identifying and assessing a client’s critical needs.
* Being a point of contact to priority customers and resolving any issues that they have.

Showroom Size: 2500 sq. feet employing floor sales force of 3 two and assistant staff.
Nulooks Is into Modular kitchens and Furniture. Specializes in Leather Sofas and assists customers with customization of sofas and all kinds of Furniture. Providing customers with a complete interior solution.
Job Profile:
* Ensure all ordered items are delivered as promised
* Maintaining high standards of visual merchandising and store presentation
* Developed local marketing and in-store promotional activities
*Assisting walk in customers and interior designers with ordering custom made furniture.
* Maintained security controls - cash, keys, alarms and stock.
*Generating sales by converting walk in customers and selling displayed products to them.
*Achieving quarterly sales targets.