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Kishore Chidarapu, SAP S4HANA Project Manager handling product and delivery line of services

Kishore Chidarapu

SAP S4HANA Project Manager handling product and delivery line of services·Gates

India

Master's degree, computer science

Work experience

Total years of experience: 16 years, 4 months

SAP S4HANA Project Manager handling product and delivery line of services

March 2024 - Present

Gates

Hyderabad, India

March 2024 - Present

▪ Working as an SAP S4HANA Implementation, Upgrade & AMS Project Manager for Gates IT service for APAC (Australia, China, Japan, Singapore and Thailand) and EMEA regions.
▪ S4HANA 2023 FPS01 delivers additional business functionality e.g. Business Process Scheduling (AATP).
▪ Total Productive maintenance enhances to prevent disruptions and increase IT systems lifespan/supportability.
▪ Utilize Artificial Intelligence (AI) tools to enhance AMS support.
▪ Working on SAP BTP, Cloud Neo Foundry Projects.
▪ Handling all the SAP S4HANA Modules with 24/7 customer support and to act as a single point contact for the customer and ensure that service norms committed to customer -SLA Response and Resolutions are 100% adhered.
▪ Ensure resourcing for the 24/7 support project adhering to the Client’s SLA guidelines.
▪ Organized and lead Steering committee, cross-functional meetings with the Project team (Business / IT) and prepare minute and action tracking.
▪ Tricentis Live Compare is used for scope finalization.
▪ Tricentis qTest Tool is used for executing test scenarios in Unit, Functional, Integration and User Acceptance Testing.
▪ Defect tracking is performed through JIRA.
▪ Ensure that all project deliverables are diligently tracked and managed while meeting time sensitive deadlines.

Company industry:
Automotive Manufacture
Job role:
Consulting

SAP & ORACLE AMS Project Manager

December 2022 - January 2024

Enbridge Inc.,

Hyderabad, India

December 2022 - January 2024

• Working as an IT Project Manager for Enbridge Corporate Function - Legacy Finance AMS
(Application Management Services) IT service.
• Handling Legacy Financial services 4 tracks - SAP AMS, Oracle FI, DBA and
Hyperion/EPM.
• 24/7 customer support and to act as a single point contact for the customer and ensure
that service norms committed to customer are met.
• Managing day-to-day activities for the Project Management team.
• Analyzing project data and producing progress reports in SAP and Oracle.
• Good understanding of various IT domains and ability to forecast inter dependencies.
• Ensure that all project deliverables are diligently tracked and managed while meeting
time sensitive deadlines.
• Detailed knowledge of Project development process and life cycle management.
• Self-motivated and proactive with demonstrated sharp learning curve on technical
solutions.
• Organized and lead cross-functional meetings with the Project team (Business / IT) and
prepared minute and action tracking.
• Participate in the PMO team meetings with the Canada and US teams to ensure the
methodology and deliverables keep consistent with the project requirements.
• Ensure resourcing for the 24/7 support project adhering to the Clients SLA guidelines.

Company industry:
Electric Power Production & Transmission

Oracle Fusion IT Project Manager, Scrum Master

January 2020 - November 2022

HSBC Bank

London, United Kingdom

January 2020 - November 2022

• Worked as an Oracle Fusion IT Project Manager/Scrum Master for Corporate Functions IT.
• 24/7 customer support and to act as a single point contact for the customer and ensure
that service norms committed to customer are met as per compliance standards.
• Responsible for the IT delivery of the project in Agile Environment using JIRA and
Confluence tools.
• Involved in complete Software Development Full life cycle implementation - Business
Requirement Gathering, Blueprint, Realization, Unit Testing, Integration Testing, UAT,
Go-Live & Production Support.
• Involved in project management activities in our offshore onsite model. Lead scrum calls
from offshore.
• Worked and executed IT delivery for various countries like Poland, Philippines, USA, UAE,
China etc. Provided Post Go-Live support to all the countries under hypercare support.
• Worked on Virtual Cards project where Virtual card is used as a new form of payment
method to the suppliers. This has huge revenue potential for the HSBC Bank - 1.5% on all
expenses across Europe. It is 2.5% in USA and 2% in Canada.
• Coordinator for cutover and hyper care. Organize daily calls, Issue Log tracking, and
provide administrative support for meetings, minutes and issues follow-up and
resolution.
• Ensured there was a planned, structured and monitored Knowledge Transition for the
new Solution being built to the onsite/offshore team.
• Lead the Team in structuring the Support/Warranty team - Identify resources, Raise
Indents and fulfil them.

Company industry:
Banking

SAP HANA Architect & Scrum Master

January 2019 - December 2019

BP Oil Industry,

London, United Kingdom

January 2019 - December 2019

SAP HANA 2.0, BW 7.5, BO Lumira Design Studio
• Worked as SAP HANA Architect and Scrum Master for SAP HANA service line.
• Responsible for completing SAP HANA Service Line tickets following Agile development
methodology.
• Working as a Scrum Master for the entire HANA service line including SAP HANA Security,
Administration, and SAP HANA Application Development.
• Responsible for gathering the requirements from the stakeholders and creating the
ticket, assigning it to the appropriate team.
• Developed, planned, and executed the entire model.
• Developed and trained the support teams on the To-Be process.
• Helped the Project to resolve key dependencies by allowing a smooth delivery of the
Project by presenting the Pros and Cons in the Steering Co meeting.
• Leading the entire team of HANA, BW, ABAP, BO Lumira and responsible for the end-to
end development.
• Ensured there was a planned, structured and monitored Knowledge Transition for the
new Solution being built to the onsite/offshore team.
• Lead the Team in structuring the Support/Warranty team - Identify resources, Raise
Indents and fulfil them.

Company industry:
Oil & Gas

SAP HANA BW/BI BO Solution Architect & Project Manager

November 2018 - August 2019

Saudi Aramco

Dhahran Al Janoub, Saudi Arabia

November 2018 - August 2019

 Working as a SAP Solution Architect/Project Manager for Finance and Reporting division for Treasury Dashboard Enhancement Phase II project.
 Responsible for complete Software Development Full life cycle implementation - Business Requirement Gathering, Blue Print, Realization, Unit Testing, Integration Testing, UAT, Go-Live & Production Support.
 Treasury Dashboard has five report sections - Management, Credit, Liquidity, Market Exposure and Administration reports.
 All the report sections have exception reports and alerts for risk and compliance group to act on compliance monitors and risk assessors.
 Important KPI’s include Cash Balances, Investments, Exposure, Bank Global Limit, Utilization etc.
 Trend Reports - Daily, Monthly, Quarterly and Yearly are created to access the trends of exposure and limits of various divisions in ARAMCO.
 Responsible for the end to end development involving the entire team for ABAP, BW, HANA, BO Lumira & Visual BI.
 Provided User training for the stake holders.

Company industry:
Oil & Gas
Job role:
Finance and Investment

SAP HANA BW/BI BO Solution Architect & Project Manager

November 2018 - January 2019

Wipro Arabia Limited, Al

Khobar, Saudi Arabia

November 2018 - January 2019

• Worked as an SAP Solution Architect/Project Manager for Treasury Dashboard
Enhancement Phase II project in Finance and Reporting division, ARAMCO.
• Responsible for complete Software Development Full life cycle implementation -
Business Requirement
• Trend Reports - Daily, Monthly, Quarterly and Yearly are created to access the trends of
exposure and limits of various divisions in ARAMCO.
• Leading the entire team of HANA, BW, ABAP, BO Lumira & Visual BI and responsible for
the end-to-end development.
• Provided User training for the stakeholders.

Company industry:
IT Services

SAP HANA BW/BI BO Solution Architect/Project Manager

September 2017 - October 2018

Wipro Limited

Hyderabad, India

September 2017 - October 2018

 Worked as a SAP Solution Architect/Project Manager for SAP HANA BW/BI BO Team.
 Involved in complete Software Development Full life cycle implementation - Business Requirement Gathering, Blue Print, Realization, Unit Testing, Integration Testing, UAT, Go-Live & Production Support.
 Designed ETL architecture, to support business users and Business Intelligence (BI) applications that will run on SAP BW.
 Analyzed and translated the clients business requirements and functional specifications into technical specifications, data flow diagrams and data models.
 Involved in architecting and developing the SAP BW solution using Agile methodology.
 Integration of other Non-SAP legacy systems to SAP BW.
 Developed Channel Value epic and Complaints epic with underlying user stories.
 Developed data models (Extraction, Modeling & Reporting) in HANA Studio using BW 7.5 perspective.
 Developed management dashboards in SAP BO Lumira.

Company industry:
Electric Power Production & Transmission
Job role:
Information Technology

SAP HANA BW/BI BO Solution Architect/Project Manager

January 2017 - October 2018

NPower Limited,

Hyderabad, India

January 2017 - October 2018

• Worked as an SAP Solution Architect/Project Manager for SAP HANA BW/BI BO Team.
• Involved in complete Software Development Full life cycle implementation - Business
Requirement Gathering, Blueprint, Realization, Unit Testing, Integration Testing, UAT,
Go-Live & Production Support.
• Designed ETL architecture, to support business users and Business Intelligence (BI)
applications that will run on SAP BW.
• Analyzed and translated the clients business requirements and functional specifications
into technical specifications, data flow diagrams and data models.
• Involved in architecting and developing the SAP BW solution using Agile methodology.
• Developed Channel Value epic and Complaints epic with underlying user stories.
• Developed data models (Extraction, Modeling & Reporting) in HANA Studio using BW 7.5
• Developed management dashboards in SAP BO Lumira.

Company industry:
Electric Power Production & Transmission

SAP HANA BW/BI BO Fiori Solution Architect Project Manager

December 2016 - September 2017

Saudi Aramco Trading Company

Khobar, Saudi Arabia

December 2016 - September 2017

 Working as a SAP Solution Architect/Project Manager for Polymers, Chemicals, Risk Management, Organizational Health & Safety and Operational Efficiency deparments.
 Responsible for complete Software Development Full life cycle implementation - Business Requirement Gathering, Blue Print, Realization, Unit Testing, Integration Testing, UAT, Go-Live & Production Support.
 Involved in Business Requirement gathering from client for design of Facts, Dimensions for DWH setup and architecture.
 Integration of other legacy systems to SAP BW.
 Extracted tables from Oracle database to SAP BW using UD Connect.
 Developed SAP BW reports on SAP HR Payroll, Personal Administration & Organizational Management.
 Developed SAP BW reports on SAP Global Trade Management, SAP FI Controlling, General Ledger, Travel Management, Treasury and risk Management.
 Worked with Polymers and Chemicals departments to roll out custom SAP BW reports.
 Responsible for integrating and formatting SAP BW reports in SAP Fiori application.

Company industry:
Oil & Gas
Job role:
Information Technology

SAP BW/BI BO Solution Architect/Project Manager

January 2016 - December 2016

Saudi Aramco - United Arab Emirates

Khobar, Saudi Arabia

January 2016 - December 2016

SAP S/4 HANA Implementation Project Manager

Company industry:
Oil & Gas

Supply Chain Management-Strategic Sourcing - SAP HANA BI/BW BO SPM Solution Manager

December 2014 - December 2015

Saudi Electricity Company (SEC)

Riyadh, Saudi Arabia

December 2014 - December 2015

 Worked as a SAP BO SPM Solution Architect for Strategic Sourcing department of Saudi Electricity Company’s Supply Chain Management.
 Involved in complete full life cycle SPM implementation - Requirement Gathering, Blue Print, Realization, Testing, UAT, Go-Live & Production Support.
 Leading a team comprising of SAP BW, SAP SPM and SAP Basis as team members.
 Completely involved in the SAP Basis - SPM installation and configuration activities.
 Installed and configured SPM extractors.
 Installed and Activated SAP BW business content related to SPM.
 Customized sourcing category hierarchy to adhere to Strategic Sourcing business requirement.
 Installed and activated standard SPM reports.
 Provided training to business users explaining the SPM functionalities to analyze and reduce the spend.
 Involved in project management activities for our onsite offshore model.

Company industry:
Utilities
Job role:
Information Technology

Supply Chain – Strategic Sourcing - SAPBI/BW BO SPM Solution Architect

December 2014 - December 2015

Saudi Electricity Company,

Riyadh, Saudi Arabia

December 2014 - December 2015

• Worked as an SAP BI/BW BO SPM Solution Architect for Strategic Sourcing department of
Saudi Electricity Companys Supply Chain Transformation Project.
• Responsible for SAP BI/BW BO SPM Architecture, designing the solution, build, quality
assurance, regression testing and successful Go-Live.
• Involved in complete Software Development Full life cycle SPM implementation -
Requirement Gathering, Blue Print, Realization, Unit Testing, Integration Testing,
UAT, Go-Live & Production Support.
• Leading a team comprising of SAP BW, SAP SPM and SAP Basis as team members.
• Design the UML documentation for Blueprint, and functional design documents.
• Completely involved in the SAP Basis - SPM installation and configuration activities.
• Installed and configured SPM ECC Extractor Starter kit.
• Installed and Activated SAP BW business content related to SPM.
• Customized SPM sourcing category hierarchy to adhere to Strategic Sourcing business
requirement.
• Installed and activated standard SPM Extractors, SPM Data flows, SPM reports.
• Worked on all the SPM Advanced features like Spend Advisor, WhatIf Analysis, Waterfall
Model, Supplier risk analysis etc.
• Customized SPM Reports/Dashboards content based on functional requirements.
• Used SAP Solution Manager (SOLMAN) to upload the documents for client approvals.
• Provided training to business users explaining the SPM functionalities to analyze and
reduce spending.
• Involved in project management activities for onsite offshore model.

Company industry:
Electric Power Production & Transmission

SAP HANA Application Lead

February 2014 - November 2014

Hitachi Consulting India Pvt Ltd

Hyderabad, India

February 2014 - November 2014

 Worked as a HANA Application Lead for SAP HANA team, XS team & UI5 team.
 Involved in design of Facts, Dimensions for DWH setup and architecture.
 Developed & designed Attribute views, Analytic views, and Calculation views
 Performance improvement of SQL Script Calculation views by converting them to either Graphical calculation view or CE Functions
 Export & Import of Packages.
 Load data into SAP HANA Database from source system using SLT replication and BODS.
 Resolved HANA Error’s like data type mismatch, numeric overflow, etc.
 Involved in project management activities in our offshore onsite model.

Company industry:
Business Consultancy Services
Job role:
Information Technology

SAP HANA BI/BW BO Solution Architect

January 2014 - November 2014

Tyson Foods

Hyderabad, India

January 2014 - November 2014

• Worked as a HANA Application Lead for SAP HANA team, XS team & UI5 team.
• Involved in complete Software Development Full life cycle HANA implementation -
Business Requirement Gathering, Blueprint, Realization, Unit Testing, Integration
Testing, UAT, Go-Live & Production Support.
• Designed ETL architecture, to support business users and Business Intelligence (BI)
applications that will run on Native HANA.
• Analyzed and translated the clients business requirements and functional specifications
into technical specifications, data flow diagrams and data models.
• Developed SAP HANA Information Models using Attribute views, Analytic views, and
Calculation views
• Replicated data using data provisioning techniques such as SLT (ECC to HANA), and DXC
replication (BW to HANA).
• Performance improvement of SQL Script Calculation views by converting them to either
Graphical calculation view or CE Functions
• Worked on integration of SAP HANA and BW, HANA and BO & BW and BO.
• Integrated SAP HANA Views with Reporting tools like SAP Lumira, Webi & Design Studio.
• Developed reports based on SAP HANA Information models using BI reporting tools - SAP
Lumira and Design Studio.
• Review, refine and validate the data generated from reports in Lumira& Webi.
• Resolved HANA Errors like data type mismatch, numeric overflow, etc.
• Involved in project management activities in our offshore onsite model.

Company industry:
FMCG

SAP HANA Developer

January 2013 - January 2014

Banking for HANA

Hyderabad, India

January 2013 - January 2014

Environment: SAP HANA SP06, SAP BI 4.0

Responsibilities:
• Load data into SAP HANA Database from source system
• Designed Banking Database structure and implemented security setup for Data Base.
• Designed data models in SAP HANA Studio (Attribute view, Analytic View and Calculation
View, Analytic Privileges).
• Created HANA views on top of BW info providers (InfoCube, DSO and InfoObject).
• Designed Universe in IDT 4.0 for Banking.
• Designing of Web intelligence Reports for two modules (Customer Intelligence, Risk
Intelligence)
• Designing of Dashboards on HANA.

Company industry:
Banking

SAP HANA BW/BI BO SPM Solution Architect

May 2012 - January 2014

Birlasoft

Hyderabad, India

May 2012 - January 2014

Worked as SAP HANA Consultant for Pharma Client
Worked as SAP BW/BI BO Technical Lead for various clients

Company industry:
IT Services
Job role:
Information Technology

SAP BWHANA BO SPM Solution Architect

January 2012 - January 2014

Philadelphia Insurance,

New York, United States

January 2012 - January 2014

• Lead the offshore BI team in roll out, production support, enhancements and end to end
implementation projects.
• Designed and delivered complex SAP BW/BI enterprise solutions.
• TMNA Roll Out - Requirement gathering, Business blueprint, functional specification,
technical specification, realization, testing, Go-Live.
• Worked on SAP BW on HANA migration.
• Work on various scenarios for changing source system assignments without affecting the
data model.
• Work on the new FI-GL extractors for reports based on FIGL Totals data targets.
• Monitor the process chains and correct the process chain failures with high priority.
• Worked on the Project Managers Internal Orders Budgeting reports. Created Actuals,
Commitments & Budget reports for the same.
• Installation & Activation of Standard SPM 3.0 ECC Extractors
• Installation & Activation of Standard SPM 3.0 Content in SAP BW 7.3.
• Created SPM reports like Spend Advisor, Multicurrency report and savings Analysis.
• Resolve user issues related to data mismatches, user security.
• Work on the reconciliation of FI-GL, COPA data in BI Reports with ECC data.
• Resolve and follow-up the Footprints tickets adhering to the timelines.

Company industry:
Insurance & TPA

SAP Project Manager & BPC BI/BO Team Lead

May 2011 - March 2012

Novartis Pharmaceutical Corporation,

Liverpool, United Kingdom

May 2011 - March 2012

Environment: SAP BI7.2, SAP ECC 6.0, SAP MM, SAP FI, SAP BPC, SAP SD, SPM 3.0,
Spend Analysis, BEx Analyzer, BEx Query Designer and Production Support.
The main objective of the project is Pharmaceutical Department. Finance

Responsibilities:
• Lead end-to-end SAP implementation, upgrade, enhancement projects within
pharmaceutical context following regulatory compliance for Vaccines & Diagnostics
division of Novartis.
• Worked on SAP BPC NW Planning, Budgeting, Forecasting and Management
Consolidation and Reporting (MS Excel, Outlook Soft) from Blueprint to going live.
• Monitor the process chains and correct the process chain failures with high priority.
• Worked on the SAP BO EPM tools (Full cycles) - Supply Chain Performance Management
& Spend Performance Management.
• Resolve and follow up the RICMS tickets adhering to the timelines.
• Prepare the test scripts and evidence for all the tickets raised by the users.
• Extract Spend Summary and Spend Detail reports and send it to Business for approvals.
• Worked on Italy COPS Phase - II project for BW enhancements.
• Worked on various enhancements related to Finance and Tax reporting.
• Worked on broadcasting cost center reports.
• Handled performance tuning to improve overall BW system performance.
• Worked on offshore support model to support the entire BW enhancements from India.

Company industry:
Pharmaceutical Manufacturing

SAP BW/BI Solution Architect

January 2010 - April 2011

Malayala Manorama

Kottayam, India

January 2010 - April 2011

• Created 13 Audit Bureau of Circulation (ABC) reports for Circulation and Subscription
according to the ABC and user requirements.
• Half Yearly ABC Arrears & Disallowance reports gives the Arrears amount and number of
disallowed copies respectively on Half yearly basis.
• Reconciled the reports using FBL5N for FI related data and VF05N for SD related data.
• ABC Abstract Summary & Monthly reports outputs the total print order classified into
various categories like Monday Additional Copies, Inland Subscription, Institutional Sales,
Agent Paid Copies.
• Working as a BI Lead assigning reports to the other BI consultant to develop and speed
up the final preparation.
• Created Roles and assigned authorizations to specific users for the mentioned reports.
• Conduct the Unit Test Plan before the deliveries to ensure that the development meets
the clients requirements.
• Transported all Media Sales and Distribution (MSD) BI developments with 13 ABC reports
and the rest 62 reports into Quality.

Company industry:
Media Production

Education

Eastern Michigan University

April 2007

April 2007

Master's degree, computer science

United States

Eastern Michigan University

December 2006

December 2006

High school or equivalent, Computer Science

United States

GPA (point): 3.4 out of 4

GPA (point): 3.4 out of 4

Award for best graduate assistant for the year 2006

Osmania University

May 2004

May 2004

Bachelor's degree, Computer Science

India

Skills

PMO
Expert
PMO
Expert
SAP
Expert
SAP
Expert
SAP ERP
Expert
SAP ERP
Expert
SAP BO SPM
Expert
SAP BO SPM
Expert
SAP BW
Expert
SAP BW
Expert
SAP ERP
Expert
SAP ERP
Expert
PROJECT MANAGEMENT
Expert
PROJECT MANAGEMENT
Expert
PROGRAM MANAGEMENT
Expert
PROGRAM MANAGEMENT
Expert
CERTIFIED SCRUM MASTER
Intermediate
CERTIFIED SCRUM MASTER
Intermediate
PROFESSIONALISM
Expert
PROFESSIONALISM
Expert
SAP APPLICATIONS
Expert
SAP APPLICATIONS
Expert
SAP PMO
Expert
SAP PMO
Expert
SOFTWARE DEVELOPMENT
Expert
SOFTWARE DEVELOPMENT
Expert
PHARMACEUTICALS
Intermediate
PHARMACEUTICALS
Intermediate
SAP BODS
Beginner
SAP BODS
Beginner
SAP ABAP
Intermediate
SAP ABAP
Intermediate
SAP BO
Intermediate
SAP BO
Intermediate
SAP SPM
Expert
SAP SPM
Expert
SAP BI/BW
Expert
SAP BI/BW
Expert
SAP Project Management
Expert
SAP Project Management
Expert
PMO
Expert
PMO
Expert
SAP
Expert
SAP
Expert
SAP BO SPM
Expert
SAP BO SPM
Expert
SAP BW
Expert
SAP BW
Expert

Languages

English

Expert

Hobbies and interests

Playing Chess

School champion in 10th standard College Champion in 12th Standard Company Champion in 2012