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Kobus Van Jaarsveld, National Operations Manager

Kobus Van Jaarsveld

National Operations Manager·Pep Africa

South Africa

Diploma, Management

Work experience

Total years of experience: 43 years, 6 months

National Operations Manager

September 2016 - Present

Pep Africa

Luanda, Angola

I found this job using Bayt.com

September 2016 - Present

• Spearheaded operations risk management across multiple African countries, including Angola, Zambia, Mozambique, Zimbabwe, Nigeria, and Uganda.
• Oversaw a vast network of 400 retail stores and 8 distribution centers, ensuring compliance with risk management protocols.
• Led a dedicated team of 38 direct reports, fostering a culture of accountability and proactive risk mitigation.
• Implemented strategic initiatives that enhanced operational efficiency and reduced risk exposure across diverse markets.
• Developed and executed comprehensive risk assessment frameworks, aligning with corporate objectives and regional regulations.
• Collaborated with cross-functional teams to identify potential risks and devise effective mitigation strategies.
• Championed continuous improvement initiatives that contributed to overall business growth and sustainability.
Company industry:
Retail & Wholesale
Job role:
Management

Country Manager

February 2015 - September 2016

Pep Africa

Lagos, Nigeria

February 2015 - September 2016

• Led operations as Country Manager for Pep Africa Nigeria, overseeing comprehensive business functions including profit and loss (PL) management.
• Managed a network of 50 retail stores and a distribution center, ensuring optimal performance and efficiency.
• Developed and implemented strategic initiatives to enhance operational effectiveness and drive business growth.
• Fostered a culture of risk management, identifying potential operational risks and implementing mitigation strategies.
• Collaborated with cross-functional teams to streamline processes and improve customer experience.
• Utilized data-driven decision-making to enhance profitability and operational performance across the region.
• Championed business development efforts, expanding market presence and driving revenue growth.
Company industry:
Retail & Wholesale
Job role:
Management

Managing Director

March 2002 - February 2012

Epitome Trading [PTY]LTD

South Africa

March 2002 - February 2012

• Led comprehensive general management operations, overseeing all facets of business activities.
• Drove store development initiatives, enhancing retail presence and customer engagement.
• Implemented strategic marketing campaigns that boosted brand visibility and sales.
• Managed financial operations, ensuring optimal cash flow and profitability.
• Spearheaded staff recruitment and training programs, fostering a skilled and motivated workforce.
• Cultivated strong customer and staff relations, enhancing overall satisfaction and retention.
• Oversaw inventory management and buying processes, optimizing stock levels and reducing costs.
• Achieved significant profit margins through effective operational strategies and risk management.
• Transitioned from role due to successful business acquisition.
Company industry:
Retail & Wholesale
Job role:
Management

General Manager

January 2000 - March 2002

Weigh Save [PTY] LTD

South Africa

January 2000 - March 2002

• Led new store development initiatives, successfully launching multiple retail locations to enhance market presence.
• Oversaw buying and marketing strategies, driving sales growth and brand recognition.
• Managed staff recruitment and training programs, fostering a high-performance culture and reducing turnover rates.
• Implemented inventory management and stock control systems, optimizing supply chain efficiency and reducing costs.
• Coordinated the rollout of new stores, ensuring alignment with corporate objectives and operational standards.
• Developed risk management strategies to mitigate operational challenges in retail environments.
• Reason for Leaving: Pursued a better opportunity to leverage my skills in operations risk management and business development.
Company industry:
Retail & Wholesale
Job role:
Management

Branch General Manager

December 1987 - January 2000

Metro Cash Carry

South Africa

December 1987 - January 2000

• Led total store operations, ensuring profitability and efficiency across all departments.
• Oversaw recruitment and staff training, fostering a high-performance team culture.
• Managed buying and promotions, driving sales growth through strategic planning.
• Conducted regular stock-takes and implemented security measures to minimize loss.
• Streamlined receiving and dispatch processes, enhancing operational efficiency.
• Cultivated strong customer relations, resulting in improved customer satisfaction and loyalty.
• Directed franchise management and development, expanding business opportunities.
• Maintained strict cash and credit control, safeguarding financial integrity.
• Transitioning to an Operations Risk Manager role to leverage expertise in risk assessment and business development.
Company industry:
Retail & Wholesale
Job role:
Management

Branch Manager

June 1986 - November 1987

Checkers

South Africa

June 1986 - November 1987

• Led the store operations to ensure exceptional customer satisfaction and loyalty.
• Implemented strategic initiatives to enhance the customer experience, resulting in improved feedback scores.
• Oversaw inventory management and merchandising to optimize sales performance and reduce operational risks.
• Trained and developed staff to maintain high service standards and operational efficiency.
• Analyzed sales data and customer insights to drive business development and identify growth opportunities.
• Collaborated with cross-functional teams to streamline processes and enhance overall store performance.
• Ensured compliance with company policies and industry regulations to mitigate operational risks.
Company industry:
Retail & Wholesale
Job role:
Management

Owner Manager

February 1980 - May 1986

Monaco / Springbok Supermarkets

South Africa

February 1980 - May 1986

• Oversaw all aspects of store operations, ensuring optimal customer satisfaction and engagement.
• Implemented strategic initiatives to enhance operational efficiency and drive sales growth.
• Managed inventory control and supply chain processes to minimize costs and maximize profitability.
• Developed and trained staff on best practices in customer service and operational procedures.
• Analyzed performance metrics to identify areas for improvement and mitigate operational risks.
• Fostered strong relationships with vendors and stakeholders to support business development and growth.
• Championed a culture of safety and compliance, ensuring adherence to industry regulations and standards.
Company industry:
Retail & Wholesale
Job role:
Management

Education

Piketberg High School

December 1999

December 1999

Diploma, Management

South Africa

Dec 1999 Metro management program Company/In-house Certificate (Henly Management program) Management / marketing / customer relations / problem solving / stock management /budgeting / productivity /admin management. The study I did was. THE SUPPORT RELATIOSHIP BETWEEN METRO CASH CARRY [FRANSHISE HOLDER] AND THE FRANCHICE CUSTOMERS [LUCKY SEVEN/ FOUR SQUARE / SEVEN ELEVEN]

Skills

General Management

Expert

Risk Management

Expert

operations

Expert

Wholesale Sales

Expert

Store Management

Expert

STORE DEVELOPMENT

Expert

PROJECT MANAGEMENT

Expert

BUYING

Expert

Procurement

Expert

CASH-FLOW

Expert

Credit Control

Expert

CUSTOMER RELATIONS

Expert

INVENTORY MANAGEMENT

Expert

MARKETING

Expert

RECRUITMENT

Expert

RETAIL MANAGEMENT

Expert

TRAINING

Expert

Project Control

Expert

Customer Driven

Expert

Wholesale Sales

Expert

Store Management

Expert

Languages

English

Expert

Afrikaans

Expert

Training and Certifications

Certifications
Business Risk Management
Aug 2016
Training
IN HOUSE TRAINING THEORY /PRACTICAL TESTED BY TRAINING DEPARTMENT
METRO CASH CARRY MANAGEMENT TRAINING
Dec 1987

Hobbies and interests

sports / growing orchids