Kokila Ravichandran, Coordinator, Artistic Coordinator, Sales Executive, Airport Supervisor, Receptionist  Female

Kokila Ravichandran

Coordinator, Artistic Coordinator, Sales Executive, Airport Supervisor, Receptionist Female

Dutco Tennant LLC

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Accounts
Experience
12 years, 9 Months

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Work Experience

Total years of experience :12 years, 9 Months

Coordinator, Artistic Coordinator, Sales Executive, Airport Supervisor, Receptionist Female at Dutco Tennant LLC
  • United Arab Emirates - Abu Dhabi
  • My current job since January 2015

I have to coordinate with all the sales persons in my team and i need to get the quotation from the concern suppliers from other countries and also with in UAE.
I have to quote the quotation with the margin and need to coordinate with the supplier to take the product from supplier place.
Once get the purchase order from customer need to take care of delivery and the invoice process.

Senior Analyst at Accenture Services Pvt. Ltd
  • India - Chennai
  • November 2013 to October 2014

• To create quotes and contracts for new products and services.
• To modify quotes and contracts for existing products and services.
• Creating customer contact information and business partners to maintain customer master data.
• We will be activating contracts when customer issues PO or Purchase Order.
• Processing and changing the active contracts and renewal quotes respective of its service requests and the amendment types.
• Working on invoices such as giving credits to customers, cancelling the whole invoice and cancelling the requested line items in the invoices.
• Analyzing the request and raising queries for clarifications to the Front End Sales.
• Create, Install and modify the equipments under the Functional Location.
• Applying and changing the various types of discounts to the customer’s active formal quotes and renewal quotes.

Sales Support Co-ordinator at Hewlett Packard Pvt. Ltd
  • India - Chennai
  • December 2010 to April 2013

• Processes are done entirely through SAP R/3 version 6.3, MS Excel and other
Internal web based applications.
• Process/Amending the Financial Documents of HP Direct and Channel Customers.
• Doing quality check for the process done by the team.
• Meeting TAT and Accuracy of the work assigned.
• Resolving invoice issues while processing.
• Clearing of back logs at critical situations.
• Handles service requests on customer Escalation’s.
• In role as a System Administrator for the team, and have been trained in maintaining systems.

Education

Bachelor's degree, Accounts
  • at St.Thomas College of Arts and Science
  • March 2010
High school or equivalent, Accounts
  • at J.G.G.G.Hr. Sec. School
  • April 2007

Specialties & Skills

Systems Analysis
Supply Chain Management
Accounts Payable
Sales Support
Procurement
Meeting TAT and Accuracy of the work assigned
Handles service requests on customer Escalation’s
Working on invoices such as giving credits to customers, cancelling the whole invoice and cancelling
Analyzing the request and raising queries for clarifications to the Front End Sales
Applying and changing the various types of discounts to the customer’s active formal quotes and rene
Processes are done entirely through SAP R/3 version 6.3, MS Excel and other Internal web based
Resolving invoice issues while processing
Clearing of back logs at critical situations
To create quotes and contracts for new products and services
Creating customer contact information and business partners to maintain customer master data
We will be activating contracts when customer issues PO or Purchase Order.

Languages

English
Expert
Tamil
Expert

Training and Certifications

SAP/R3 (SD) Functional Module on Customer Support (Certificate)
Date Attended:
December 2010
Valid Until:
January 2011

Hobbies

  • Reading books,watching Tv