Ksenia Filippova, Waitress/Bartender/Cashier

Ksenia Filippova

Waitress/Bartender/Cashier

Raintree Hotel

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Linguist-Teacher of English language
Expérience
13 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 0 Mois

Waitress/Bartender/Cashier à Raintree Hotel
  • Etats Unis
  • Je travaille ici depuis septembre 2014

Served and assisted guests, provided bill
•Made and served cocktales and drinks for guests behind the bar
•Doing cashiering job

Sales associate à Rubaiyat
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis juin 2015

• Greet customers and assist them in finding the merchandise
• Create appealing visual displays of products to be sold
• Upsell products to meet sales targets utilizing referral base and strong customer relationships
• Arrange products or merchandise to their respective areas
• Replenish stock and clean work area
• Making bills and collecting payments

Receptionist à Intourist Hotel
  • mai 2012 à août 2014

Answered phone calls and mails
•Received visitors
•Scheduled appointments and made cancellations

Sales Representative
  • septembre 2011 à avril 2012

provided customers with individual consulting;
•searched for new clients
•carried out direct and indirect sales

Waitress à Little Russia” Restauran
  • Etats Unis
  • juin 2010 à septembre 2010

•served and assisted guests
•provided guests with their bill
•resolved some problems connecting with service

Office and Technical Equipment: PC, Fax Machine, Printer

Éducation

Baccalauréat, Linguist-Teacher of English language
  • à Far Eastern State University of Humanities
  • juillet 2011

Specialties & Skills

ADOBE PHOTOSHOP
CASHIER
CONSULTING
CUSTOMER RELATIONS
TELEPHONE SKILLS

Langues

Anglais
Expert
Japonais
Moyen
Russe
Expert

Formation et Diplômes

Tourist guide course (Formation)
Institut de formation:
Intour-khabarovsk travel company
Date de la formation:
November 2011
Durée:
60 heures
online course of English language-advanced level(major-tourism and hotel industry) (Formation)
Institut de formation:
Cambridge Institute English Online и Cambridge University Press- English 360
Date de la formation:
March 2012
Durée:
100 heures