Contract Administrator
Union Properties PjSC
Total years of experience :18 years, 1 Months
Client Management \n Attending Meetings for the resale and handing over the keys of the Properties \n Providing guidelines to the clients for the application of Title Deed \n Providing the guidelines for the contractual issues to the clients \n Client’s inquiries regarding Payments, Contracts, Resale and Bank issues \n Coordinates with banks on contract issues. \n Issuing NOC’s to Dubai Land Department for DEWA and Immigration \n Liaise with banks’ mortgage advisors on the status of contracts and supplemental agreements \n Prepares Contract to Lease / Lease Agreement for signing by clients \n Issuing invoices of service charges and Premium Payment Plan \n Handing over of Signed Conditional Assignments & Approved application forms with handover letter to the respective mortgage providers. \n Handing over of Signed Lease Agreement to clients with handover letter \n Following up on the payment confirmation & outstanding payment with Finance \n Issuing receipts for Premium Payment Plan Installments, Service Charges etc \n Updating the payments received on the database
Meeting with Clients, doing transfers and assisting clients to apply Title deed, Payment confirmation, Preparing Invoices.
2011 February - Till Date
Organization: Union Properties PJSC, Dubai.
Designation: Contract Administrator
Responsibilities
* Client Management
* Attending Meetings for the resale and handing over the keys of the Properties
* Providing guidelines to the clients for the application of Title Deed
* Providing the guidelines for the contractual issues to the clients
* Client's inquiries regarding Payments, Contracts, Resale and Bank issues
* Coordinates with banks on contract issues.
* Issuing NOC's to Dubai Land Department for DEWA and Immigration
* Liaise with banks' mortgage advisors on the status of contracts and supplemental agreements
* Prepares Contract to Lease / Lease Agreement for signing by clients
* Issuing invoices of service charges and Premium Payment Plan
* Handing over of Signed Conditional Assignments & Approved application forms with handover letter to the respective mortgage providers.
* Handing over of Signed Lease Agreement to clients with handover letter
* Following up on the payment confirmation & outstanding payment with Finance
* Issuing receipts for Premium Payment Plan Installments, Service Charges etc
* Updating the payments received on the database
* Coordination with Finance on 100% confirmation on payments received or cheque clearance towards a certain property
* Maintaining and updating a systematic and reliable computerized customer database
2010 April - 2011 Jan
Organization: ING Life Insurance Company Ltd.
Designation: Administrative coordinator
Responsibilities
* Coordinating and performing a range of staff as well as operational support activities; serve as a liaison with other departments and operating units in the resolution of day-to-day administrative and operational problems.
* Established, ensured and maintained office filling system, creating and opening of administrative and personal files and the whole office needs and requirements.
* Prepare reports, presentations etc in MS office applications like word, excel and power point.
* Planned and organized the day to day activities of the office such as organizing meetings, seminars, presentations, etc.
* Prepared outgoing correspondences independently.
* Coordinate with the medical examiner and deal with basic claim enquiries.
* Recording benefit plan changes from management
* Act as custodian of relevant documents and records, ensuring safekeeping of confidential documents.
* Providing in-service training for new department employees and periodic training for all staff as required by changes to state or federal regulations.
* Assisting in hiring, supervising, and monitoring staff
2006 June - 2009 November \nOrganization: India Options.com \nDesignation: Student Administrator \nResponsibilities \n \n* Administer the 'student lifecycle' from admission to course completion \n* Make sure quality assurance programs are run in line with company policy \n* Devise and run course programs as per the individual requirements, covering course content, arrange course materials, fee structure, course tenure, assign faculty, schedule and run exams, issue certificate etc \n* Coordinate with Microsoft for conducting Microsoft certified exams \n* Handle purchases as per the requirement \n* Liaison with other administrative staff, academic colleagues and students \n* Liaison with partner institutions, other institutions, external agencies, and prospective students; \n* Organize and facilitate a variety of educational and social activities. \n* Coordinate and arrange training programs for the faculty \n* Competitor analysis \n \n \nAdditional responsibilities \n* Provide office orientation for new employees. \n* Setup accommodation and entertainment arrangements for company visitors.
2004 May - 2004 October \nOrganization: Whirlpool India Ltd. \nDesignation: Service Coordinator \nResponsibilities \n* Handle customer complaints \n* Provide help and advice to customers \n* Communicate courteously with customers by telephone, email, letter and face to face \n* Investigate and solve customers' problems, which may be complex or long-standing \n* Issue refunds or compensation to customers \n* Statistical analysis of the data pertaining to customer satisfaction and prepare reports \n* Produce written information for customers, often involving use of computer packages/software \n* Suggest improvements for customer service \n* Coordinate staff recruitment, training and appraisals \n* Maintain and review daily sales program of the service engineers \n* Supervise a team of customer service staff \n* Keeping abreast in customer service field by reading relevant journals, attending meetings and courses
MBA (Human Resource Management & Marketing) - M.G. University, India.
MBn HumanResources and Marketing
B.Sc. Computer Application - M.G. University, India.
CPISM course - Aptech, India.
Knowledge in MS Office applications