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Ntam Brandon , Freelance IT Support & Network Technician

Ntam Brandon

Freelance IT Support & Network Technician·Freelancer

Cameroon

Bachelor's degree, Computer Networking

Work experience

Total years of experience: 2 years, 7 months

Freelance IT Support & Network Technician

January 2024 - Present

Freelancer

Buea, Cameroon

January 2024 - Present

• Installed and configured Starlink satellite internet systems and Wi-Fi networks for residential and small-business
clients across the Buea region.
• Diagnosed and resolved hardware, software, operating system, and network connectivity issues for end users,
achieving consistent first-visit resolution.
• Configured wireless routers, performed IP addressing, DNS troubleshooting, and bandwidth optimization for multi
device home and SMB networks.
• Documented installation procedures, configurations, and troubleshooting steps in Microsoft OneNote to
standardize service delivery and reduce repeat callouts.
• Provided ongoing remote support to clients via AnyDesk for follow-up issues and minor configuration changes.
Company industry:
IT Services

Networking Intern

July 2023 - August 2023

NextInch LLC

Bamenda, Cameroon

July 2023 - August 2023

• Supported the IT team with network troubleshooting, including LAN connectivity, IP configuration, and basic
router/switch setup.
• Performed software installations, hardware diagnostics, and routine maintenance on desktops and laptops.
• Assisted in daily help desk operations and end-user support, escalating complex issues to senior technicians.
• Documented incidents and resolutions to support knowledge-base development.
Company industry:
Software Development
Job role:
Information Technology

Education

University of Buea

June 2026

June 2026

Bachelor's degree, Computer Networking

Cameroon

CHITECHMA University

December 2024

December 2024

Diploma, Computer Networking

Cameroon

Skills

SPICEWORK
Intermediate
SPICEWORK
Intermediate
IDENTITY AND ACCESS MANAGEMENT
Intermediate
IDENTITY AND ACCESS MANAGEMENT
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
MICROSOFT WINDOWS SERVER ADMINISTRATION
Intermediate
MICROSOFT WINDOWS SERVER ADMINISTRATION
Intermediate
NETWORK SUPPORT
Intermediate
NETWORK SUPPORT
Intermediate
VIRTUAL PRIVATE CLOUD
Intermediate
VIRTUAL PRIVATE CLOUD
Intermediate
ACTIVE DIRECTORY
Intermediate
ACTIVE DIRECTORY
Intermediate
AMAZON ELASTIC COMPUTE CLOUD
Intermediate
AMAZON ELASTIC COMPUTE CLOUD
Intermediate
CLOUD COMPUTING
Intermediate
CLOUD COMPUTING
Intermediate
COMPUTER SYSTEMS
Intermediate
COMPUTER SYSTEMS
Intermediate
ANYDESK
Intermediate
ANYDESK
Intermediate
ZENDESK
Intermediate
ZENDESK
Intermediate

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Intermediate