Dy General Manager
Sodexo
مجموع سنوات الخبرة :31 years, 6 أشهر
Responsible For Regional Operations of Facilities, Industrial Maintenance Operations
Responsible For Regional Operations of Facilities, Industrial Maintenance Operations ...........................................................................................................
• Handling service operations ranging from Electrical, HVAC, Electromechanical, IBMS, OEMs and Value Added Services
• Imparting quality improvement trainings and organizing error discussions and calibration sessions for employees along with Training and Quality Audit Departments
• Tracking progress of operations in terms of cost, resource deployment, time over runs and quality compliance
• Resolving problems to ensure adherence to delivery time-lines
Spearheading efforts across leading a team of 50+ workforce; reporting to the Director/MD.
Efficiently conducting huddles & briefings to acquaint the team-members of the new products, services, latest updates; evaluating performance, reward & recognize achievements; devising action-plans and suggesting corrective measures for areas of improvements.
Creating and maintaining a good environment and team spirit within the organization by effective communication motivation, mentoring and delegation skills.
Involved in planning resource requirements by analyzing resource, skill, volume & attrition forecast along with training requirements. Coordinating with Clients & other counterparts for performance evaluation, calibration and to discuss/ resolve any present or potential work-related issues.
Responsible for Service operations of Mall Operations. Coordinating with vendor contract services like Electrical, HVAC, Electromechanical, IBMS, OEMs, and Value add services. Coordinating with Retailers for services support.
Skillfully preparing Executive Summary and management reports also organizing quality improvement trainings, error discussions and calibration sessions with co-operation from Training and Quality Audit Departments.
Strategically planning and analyzing the basic requirements in setting up the technical infrastructure of the project while reviewing the project proposals; Responsible for understanding & analysis of client requirement.
Responsible for understanding all the aspects of systems and resolving numerous technical issues.
Involve in Streamlining and coordinating delivery performance with focus on quality parameters and reusability; and managing the projects.
Tracking project progress in terms of cost, resource deployment, time over runs and quality compliance and proactively identified and rectified problems to ensure adherence to delivery time-lines.
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Managed 6 Million Sq Ft FM Services for 5 + years includes IT Parks, Office Space, Residential & Commercial Buildings. Led a team of direct 10 Managers, 100 Executives & 1000+ workforce ;reported to the AVP/COO.
Five + years extensive experience in handling different type of Facility management systems ranging from Technical, Soft Services, Administration, Liaising with statutory authorities etc.
Handled on site Operations of complete Property & Facility Management services includes Technical, Soft Services, Administration reporting to Director -Admin for the IT Major M/s Cognizant of an area 2 Million Sq Ft .Major IT parks supervised are DLF IT Park ( 1 Million Sq Ft ) and IGGL IT PARK (1 Million Sq Ft ).
Ensuring better business operations and providing consistency in delivering service. Executing routine functions of various departments, ranging from commercial operation to general administration. Planning the process effectively with overall responsibility for maintaining various process metrics and strict adherence to the compliance procedures at all times. Liaising with tenants of commercial properties.
Looking after operational expenditure/control and responsible for strategically planning of innovative business strategies.
Exceeding revenue objectives while continuously creating opportunities for revenue generation in a professional manner and achieving assigned targets by maintaining quality business relationship.
Managed vendor contract services like Electrical, HVAC, Electromechanical, IBMS, Soft Services, Security, OEMs, and Value add services.
Responsible for ensuring profitable delivery of operations, control of costs & overheads and implementing SOPs and safety practices as per ISO and OHSAS standards.
Involved in managing receivable and functions pertaining to EHS, Audits and Training and ensuring adherence to the Statutory & Compliances.
Responsible for managing technical issues with Principals in Finland, Customers and other OEMs.
Deftly headed Projects, Commissioning & O&M assignments as a member of Service Delivery Assurance Group.
Accredited for being nominated by the Management as Visiting Chief Engineer for International Assignments & Warranty issues.
Played a pivotal role in success full implementation of the Load Management /sharing system at M/s Dalmia Cement entailing Grid, 27 MW Thermal & 10 MW Wartsila Diesel Power plant.
Adroitly handled the international assignments in streamlining operations at Petrodar Operating Company -42 MW Crude oil Power plants at Palouge, Sudan and Canadian Nexen Eastern Petroleum Ltd-Block 51, East Alhajr, Yemen.
Acknowledged from Wartsila Finland for streamlining the operations for 42 MW crude oil Power plants at Palogue, Sudan in year 2006.
Successfully enhanced After Sales-Service by three crores.
Honored with the “3E Champions” Winning team in Wartsila India for providing Service solution for the client and Revenue generation.
Jyoti Limited, Chennai Nov 1996 - Dec 1998
Asst Engineer
Key Responsibilities: * Responsible for managing service, maintenance & trouble shooting of electrical switch gears, alternators and motors and providing training needs to the customers
* Involved in Defect Liability Management of the products, Spares & OEM management
* Nominated as a member of Service team to travel across South India for Commissioning & O&M assignments
Vivin Industries, Coimbatore Oct 1992 - Oct 1996
Supervisor
Key Responsibilities: * Assigned responsibility of Testing and Quality control of Low Tension and Hight Tension Panels
* Ensured meeting product specifications and Technical parameters as per standards and client requirements and assisted the design department in developing custom build products
* Involved commissioning, warranty and service support extended to clients in Tamilnadu & Andhra Pradesh
B.S (Engineering Technology),