KUSHAN PATHIRANA

• Greet visitors and clients, directing them to the appropriate department
• Coordinate and organize meetings for management, including agenda preparation.
• Draft, review, and send professional emails with a high standard of written English.
• Manage calendars, schedule meetings, and coordinate appointments.
• Handle incoming and outgoing mail, packages, and deliveries.
• Process invoices, payments, and payroll in a timely manner.
• Drafting appointment letters and correspondence letters.

• Answer, screen, and direct inquiry phone calls and emails promptly.
• Provide a positive, friendly, and professional first impression to anyone visiting or calling the office
• Support the Front Office leadership team in daily operations as needed.
• Assist in the preparation of reports, presentations, and other documents
• Greeting clients with selecting suitable study opportunities and guiding for Visa process.
• Managing the clients’ inquiries, managing financial with the registration processes.

• Preparing appointment letters and employment contracts according to the company policies.
• Confirm appointments or meetings for visitors and staff managing with calendar.
• Maintaining accurate employee records (personal files, attendance, leave, etc.)
• Liaise with management on reporting, operational performance and compliance updates.
• Maintain an efficient filing system for the department and Ensure information is accurate and up to date.
• Handling employee grievances in line with company policy and legal requirements
• Identifying training needs and coordinating internal or external training sessions.
• Coordinate with external auditors and manage audit documentation with finance team

• Handling EPF/ETF contributions and submissions to the Department of Labor
• Acting as a link between management and staff every time.
• Maintain office supplies inventory and place orders when necessary.
• Order and track delivery of stationery and other supplies for the department.
• Liaise with vendors, service providers and internal departments.
• Supporting employee engagement activities (events, celebrations, welfare programs).
• Managing correspondence and HR documentation and supporting to the finance team by invoicing