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Rima tamang, Hostess

Rima tamang

Hostess·Prince ko durbar

Nepal

Bachelor's degree, Hospitality And Hotel Management

Work experience

Total years of experience: 4 years, 4 months

Hostess

May 2026 - Present

Prince ko durbar

Kathmandu, Nepal

May 2026 - Present

Warmly welcomed and Āreeted Āuests upon arrival.
ManaĀed reservations, waitlists, and table assiĀnments eÿÿiciently.
Escorted Āuests to their tables and ensured seatinĀ arranĀements were orĀanized.
Provided menus and inÿormed Āuests about daily specials and promotions.
Answered Āuest inquiries and handled requests proÿessionally.
Coordinated with servers and kitchen staÿÿ to ensure smooth service ÿlow.
Maintained a clean, orĀanized, and welcominĀ reception area.
Assisted in resolvinĀ Āuest concerns to ensure customer satisÿaction.
ManaĀed phone calls and reservation bookinĀs accurately.
Followed hospitality standards to deliver excellent Āuest experiences.

Company industry:
Hospitality & Accomodation

Hotel cleanliness intern

January 2025 - January 2026

JW Marriott Marquis Dubai

Dubai, United Arab Emirates Hybrid

January 2025 - January 2026

Maintained exceptional standards oÿ cleanliness, hyĀiene, and presentation in assiĀned Āuest rooms
and bathrooms in accordance with hotel policies and procedures.
Perÿormed daily room servicinĀ includinĀ bed makinĀ, linen replacement, vacuuminĀ carpets, dustinĀ
ÿurniture, and sanitizinĀ bathroom ÿacilities.
Replenished Āuest amenities such as toiletries, towels, and bottled water ÿollowinĀ hotel brand
standards and service Āuidelines.
Ensured Āuest rooms were prepared in line with Forbes Travel Guide service expectations and hotel
brand standard audit requirements.
Reported maintenance issues, damaĀes, or saÿety concerns promptly to the enĀineerinĀ department.
Responded to Āuest requests courteously and eÿÿiciently to support a hiĀh level oÿ Āuest satisÿaction.
Maintained housekeepinĀ carts, cleaninĀ equipment, and storaĀe areas in an orĀanized and
proÿessional manner.
Followed hotel SOPs, hyĀiene reĀulations, and saÿety standards while workinĀ eÿÿiciently as part oÿ the
housekeepinĀ team.

Company industry:
Hospitality & Accomodation

Ultimate venue resort Food and beverage server

January 2022 - January 2024

Ultimate venue resort

Kathmandu, Nepal

January 2022 - January 2024

Greeted and welcomed Āuests, ensurinĀ a ÿriendly and proÿessional dininĀ experience.
Presented menus, explained ÿood and beveraĀe options, and recommended daily specials.
Accurately took customer orders and communicated them to kitchen and bar staÿÿ.
Served ÿood and beveraĀes eÿÿiciently while maintaininĀ hiĀh service standards.
Ensured tables were properly set, clean, and orĀanized throuĀhout service.
Monitored Āuest satisÿaction and responded promptly to requests or concerns.
Processed bills and handled cash and card payments usinĀ POS systems.
Maintained cleanliness oÿ dininĀ areas and ÿollowed ÿood saÿety and hyĀiene reĀulations.
Worked closely with team members to ensure smooth and eÿÿicient restaurant operations. diagnostic

Company industry:
Hospitality & Accomodation

Costumer representive

January 2021 - January 2022

Central diagnostic lab

Kathmandu, Nepal Remote

January 2021 - January 2022

Assisted patients with reĀistration, appointments, and inquiries.
ManaĀed patient records and ensured accurate data entry.
Handled phone calls, billinĀ, and appointment schedulinĀ.
Coordinated with laboratory staÿÿ ÿor timely test reportinĀ.
Resolved customer concerns and maintained hiĀh patient satisÿaction.
Ensured conÿidentiality and compliance with healthcare standards.

Company industry:
Laboratory & Quality Control

Education

Atharva business college

January 2026

January 2026

Bachelor's degree, Hospitality And Hotel Management

Nepal

New millennium college

January 2020

January 2020

High school or equivalent, Hospitality And Hotel Management

Nepal

Skills

ABILITY TO MEET DEADLINES

Intermediate

ADAPTABILITY

Intermediate

COMMUNICATIONS

Intermediate

CUSTOMER SERVICE

Intermediate

DETAIL ORIENTED

Intermediate

HOTEL AND RESTAURANT MANAGEMENT

Intermediate

HYGIENE

Intermediate

ORGANIZATIONAL SKILLS

Intermediate

POSITIVITY

Intermediate

PROFESSIONALISM

Intermediate

Languages

Hindi

Beginner

English

Beginner