Laila Juma, Programs Reporting and Communication Specialist

Laila Juma

Programs Reporting and Communication Specialist

Jordan River Foundation

Location
Jordan - Amman
Education
Bachelor's degree, Business And Marketing
Experience
10 years, 0 Months

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Work Experience

Total years of experience :10 years, 0 Months

Programs Reporting and Communication Specialist at Jordan River Foundation
  • Jordan - Amman
  • My current job since May 2023

• Manage programs/projects reporting schedules, enhance report quality, and visualize project outcomes to support program business Development.
• Cross-cutting with MEAL and Communication Departments to assess program impact, establish visual identity guidelines, and prepare visual presentations reflecting outcomes.
• Lead communication with Global Climate Funds for accreditation while also updating and refining the Capacity Statement to align with climate change and adaptation goals.

Senior Officer – Reporting and Compliance at Jordan River Foundation
  • Jordan - Amman
  • March 2021 to May 2023

• Develop, compile, and assemble narrative reports that keep stakeholders and managers up to date on project progress, milestones, and results through regular technical reporting (weekly, monthly, quarterly, and annual); reports include lessons learnet, challenges, actions taken, success stories, and infographics.
• Closely monitor project work plan and reporting calendars, conduct narrative reporting according to logical framework outcomes, and prepare drop-out/dismissal reports and other required documents related to project activities.
• Ensure quality information related to reporting by regularly following up with the MEL department and communicating timely updates to coordinate administrative activities with team members.
• Ensure team members are fully informed of relevant donor policies, regulations, and procedures. Provide technical narrative and proofreading support to several projects simultaneously in high-pressure environments while maintaining outstanding quality and on-time submission.
• Proofread all text in project materials, ensuring perfect spelling, grammar, and punctuation. Prepare infographic presentations detailing project scope, progress, and results.

Reporting Specialist at King Hussein Foundation
  • Jordan - Amman
  • February 2019 to February 2021

• Developed and implemented a standardized report writing system for the Jubilee Center for Excellence in Education (JCEE), including creating project templates for each department and producing monthly, mid-year, and annual technical narrative reports.
• Completed individual reports for all JCEE projects and competitions, including success stories and infographics, and ensured data quality by managing team members.
• Translated documents from Arabic to English to expand the JCEE's reach and accessibility.
• Demonstrated strong organizational and communication skills in promoting transparency and accountability.

Mission Coordinator at Operation Smile Jordan
  • Jordan - Amman
  • June 2016 to June 2017

• Effectively managed all mission logistics between all involved parties, including scheduling and arranging registrations, bookings, and reservations; completed and organized a local and international medical mission in collaboration with Operation Smile Headquarters.
• Recruited and assigned qualified and experienced medical volunteers. Managed inventory for medical supplies and operational tools.
• Ensured that care and safety standards were applied in accordance with Global Standards of Care regulations and guidelines. Developed and maintained the medical/non-medical volunteer database and assisted in enhancing the operations missions to ensure its sustained success and growth.

Program Coordinator at Challenger Team
  • Bahrain - Manama
  • January 2013 to January 2014

• Planned team schedules to complete tasks and streamline workflows. Appointed focal point between local and regional teams, managed and oversaw internal and external communication, and developed monthly and mid-year technical donor reports on program progress.

Coordination Officer at King Abdullah (II) Fund for Development (KAFD)
  • Jordan - Amman
  • January 2010 to January 2011

• Promoted King Abdullah (II) Award for Youth Innovation and Achievement at local and regional levels by proactively responding to applicants' inquiries through social media platforms and emails.
• Contributed to the recruitment process of the award program by screening, shortlisting, and selecting qualified applicants.
• Demonstrated strong attention to detail and organizational skills to ensure the smooth running of the award program's recruitment process.

Youth Initiatives Unit Coordinator at Jordan River Foundation
  • Jordan - Amman
  • August 2008 to August 2010

• Led the Youth Career Initiative (YCI) Program and managed all program aspects, including raising awareness of the program in local communities by targeting youth via community-based organizations (CBOs).
• Secured a two-year sponsorship for youth allowance and efficiently handled all logistics. Followed up with Five-Star Hotels to ensure youth training was delivered according to the program work plan and guidelines.
• Organized Theoretical/technical Skills Programs for selected youth, demonstrating strong leadership and project management skills.
• Contributed to other programs within the foundation, including the Poverty Pockets and Global Citizens in Action Project.

Education

Bachelor's degree, Business And Marketing
  • at New York Institute Of Technology - Jordan
  • June 2007

Specialties & Skills

Team Coordination
Proofreading
Time Management
Deadline Oriented
Report Writing
Timely Follow-Up
Delegate Team Tasks
Teamwork
Technical Writing
Infographics
Strong Communication Skills

Languages

Arabic
Expert
English
Expert