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Laiza Actub, Business Development Executive

Laiza Actub

Business Development Executive·Move One

United Arab Emirates

Bachelor's degree, ChE

Work experience

Total years of experience: 19 years, 10 months

Business Development Executive

October 2013 - Present

Move One

Dubai, United Arab Emirates

October 2013 - Present

• Research, identify new leads, cold call and promote moving and relocation products.
• Conduct a minimum of 5 sales presentations per week by physical visits to customer locations.
• Attending trade exhibitions, conferences and meetings.
• Assist in creating RFP responses to potential clients.
• Support customer retention by regular calls to ensure service satisfaction, providing information useful to the customer and introducing additional services to the customer.
• Coordinate with sales management on implementation of sales plans, special promotion efforts and incentive schemes.
• Support customer retention by regular calls/visits to ensure service satisfaction, providing information useful to the customer and introducing additional services to the customer.
• Monitor credit issues and liaise with customer accounting department and be aware of issues with non/late payments and take action to ensure outstanding money is collected.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Sales

Immigration Sales Consultant

February 2012 - August 2013

Globalvisas

Dubai, United Arab Emirates

February 2012 - August 2013

Brief Background of the Company:
Global Visas is a world leader in Visa and Immigration solutions for private and corporate clients locally and worldwide providing a complete visa processing assistance to relocation services.

Job Description:
Provide clients with the correct information regarding visa qualification and processes over the telephone and in person. Update the CRM with the necessary information required and proactively liaising with the Client Services Team. Ensure timely submission of relevant paperwork/contracts to new clients and timely submission of client data to Client Services Team. Research and develop possible new services to be offered to clients and refer to sister and/or partner companies. Respond to fresh leads within the time set.

Company industry:
Business Consultancy Services
Job role:
Sales

Facilities Administrator

November 2010 - February 2012

MAB Facilities Management

Dubai, United Arab Emirates

November 2010 - February 2012

Brief Background of the Company:
An ISO certified company that offers comprehensive building maintenance, cleaning and housekeeping, security and surveillance, concierge and reception, helpdesk and call centre operations, landscaping and man-made lake management, swimming pool maintenance, lifeguarding and pest control with branches all over the UAE, GCC and beyond including Abu Dhabi, Bahrain, Egypt, KSA, Jordan and Syria.

Job Description:
Assists the staff with all HR and administrative concerns i.e., induction training, leave applications, salary complaints etc, staff transfers, manpower requirement, timekeeping, reimbursement claims, preparing subcontractor and completion reports and client quotations etc. Maintains inventory of all stocks needed for site operation. Prepares monthly site reports, liaises with EMAAR and OAM (owner’s association members) with regards to site issues and reports. Implements QA/QC and HSE management at site.

Company industry:
Facilities & Property Management
Job role:
Administration

Publishing Sales Consultant/Trainer

May 2007 - June 2010

Xlibris Publishing US

Philippines

May 2007 - June 2010

Brief Background of the Company:
One of the pioneers of the print-on-demand publishing services industry. Its comprehensive range of publishing packages offer several combinations of publishing, editorial, and marketing services which allows the author to create a customized self-publishing plan.

Job Description:
Develop and maintain a good relationship with potential and existing customers via telephone calls and emails. Negotiating the terms of an agreement and closing the sale. Advising on forthcoming product developments and discussing special promotions. Relay all instructions and special requests from the author to the production team after closing the sale. Provides training to newly joined consultants and proactively trains them for forthcoming products.

Company industry:
Publishing
Job role:
Sales

EXPEDIA.COM Travel Advisor

April 2006 - April 2007

PeopleSupport

Philippines

April 2006 - April 2007

Brief Background about the Company:
Peoplesupport is a multinational outsourcing company that provides customer lifecycle management services, technology solutions, finance and HR outsourcing services, transcription and captioning, and back office support. The company serves more than a variety of industries such as travel and hospitality, financial services, technology, telecommunications, consumer products, healthcare and insurance, entertainment and education, and law enforcement.

Job Description:
Books international travel and cater to all travel needs of the customer (flights, hotels, cards, vacation packages and show tickets). Assists customers with their reservation inquiries, concerns and changes and coordinates with the hotels/airlines for any changes or requests. Upsells additional travel needs.

Company industry:
Hospitality & Accomodation
Job role:
Sales

Education

Mindanao State University

January 2006

January 2006

Bachelor's degree, ChE

Philippines

Skills

Telemarketing
Expert
Telemarketing
Expert
Customer Service
Expert
Customer Service
Expert
Training Of Staff
Expert
Training Of Staff
Expert
BRAND MARKETING
Intermediate
BRAND MARKETING
Intermediate
CLOSING
Expert
CLOSING
Expert
CONSUMER PRODUCTS
Intermediate
CONSUMER PRODUCTS
Intermediate
HR
Expert
HR
Expert
PUBLISHING
Expert
PUBLISHING
Expert
PUBLISHING SALES
Expert
PUBLISHING SALES
Expert
SALES
Expert
SALES
Expert
SALES CONSULTANT
Expert
SALES CONSULTANT
Expert
TELEPHONE
Expert
TELEPHONE
Expert
THE SALE
Expert
THE SALE
Expert
Telemarketing
Expert
Telemarketing
Expert
Customer Service
Expert
Customer Service
Expert
Training Of Staff
Expert
Training Of Staff
Expert

Languages

English

Expert

Tagalog

Expert

French

Intermediate