Lalrosiama Hauzel, Supervisor

Lalrosiama Hauzel

Supervisor

M.H.Alshaya.Co.(P.F.Chang’s China Bistro Restaurant)

Location
United Arab Emirates - Dubai
Education
Master's degree, Tourism
Experience
9 years, 11 Months

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Work Experience

Total years of experience :9 years, 11 Months

Supervisor at M.H.Alshaya.Co.(P.F.Chang’s China Bistro Restaurant)
  • United Arab Emirates - Dubai
  • My current job since June 2014

Train, Guide and Lead the staff to provide high standards of service and increase
their personal knowledge and skills to produce more products within budgeted.
* To maintain all F&B public and service areas in a clean and orderly condition,
strictly follow healthy and safety regulations.
* Provide world class hospitality to create guests memorable experiences,
anticipating the guest needs and professional manner to handle guest complains
and assist duty manager.
* Report on management regarding sales results and productivity.

Education

Master's degree, Tourism
  • at Emirates Professional Training Institute
  • February 2017

Relevant Courses: Tourism: Management, Function, Human Resource Planning, Information Management and System in Tourism, Accounting & Finance, Sales, Marketing, Understanding Tourism Markets, Tourism Impacts, Planning and Development, Tourism Products, Operations, Design, Development, Transport Operations, Meeting Incentives Conference Expositions(MICE) • Thesis: “A study of delivery of expectation and perception of tourist visiting global icon building: Burj Khalifa” • Average Grade/Division: I Division

Diploma, hotel management
  • at IHM Guwahati
  • December 2013

Post Graduate Diploma Accommodation Management

Bachelor's degree, Hospitality and Tourism
  • at ICFAI University
  • August 2012

Cover detail of Hotel industry and Hospitality field Internship: Itc Sonar kolkata, Regency Aizawl Mizoram Tourist Complex berawtlang Grade: I divsion

Specialties & Skills

Problem Solving
Efficiencies
Team Motivator
Interpersonal Skills
Leadership
CUSTOMER SERVICE
supervisor
leadership
teamwork
problem solving
interpersonal skills
communication

Languages

English
Expert
Hindi
Expert

Training and Certifications

Internship (Training)
Training Institute:
ICFAI
Date Attended:
June 2010
Internship (Training)
Training Institute:
IHMguwahati
Date Attended:
December 2013
Internship (Training)
Training Institute:
ITCsonar
Date Attended:
June 2010
Duration:
600 hours
Peer education HIV AIDS- World Vision (Certificate)
Date Attended:
August 2008
Employee of the month (Certificate)
Date Attended:
February 2016
Hospitality hero (Certificate)
Date Attended:
May 2017
Internship (Training)
Training Institute:
IHM Guwahati
Date Attended:
June 2014
Duration:
600 hours

Hobbies

  • Playing and watching football
    i like to travel and explore something new traditions and cuisine.