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Lamia Ahmed, Executive Assistant

Lamia Ahmed

Executive Assistant·Afreximbank

Egypt

Master's degree, Marketing

Work experience

Total years of experience: 19 years, 11 months

Executive Assistant

November 2019 - March 2022

Afreximbank

Cairo, Egypt

November 2019 - March 2022

Company industry:
Banking
Job role:
Administration

October 2017 - December 2018

October 2017 - December 2018

In-mail and Follow-up

Manager

August 2008 - September 2017

Dow Chemical IMEA

August 2008 - September 2017

Review the firm incoming/outgoing emails and ensure all the incoming
correspondences were ably distributed amongstthe rightteammembers.
▪ Daily follow-up on the new and ongoing projects to assure the client
queries have been duly attended-to by the designated team as well as
properly adheringtothe clientdeadline andthe queriestimeframes.
▪ Ensure an efficient and fair load distribution within the teams, so as to
guarantee an optimum utilization of resources and to avoid any
unnecessary overloadwithinthe teammembers.
▪ Conducta full Conflictof Interestexerciseforall incoming/potential matters.
▪ Generate daily/weekly/monthly reports to be reviewed and discussed
during the partners regular meetings. i.e. new matters report, load
sheets, time sheetsandlate mattersreport.
▪ Coordinate all related Marketing activities as well as organizing the firm
internal/ external eventswhenrequired.

Company industry:
Oil & Gas
Job role:
Management

January 1996 - January 2003

January 1996 - January 2003

Memberinfundraisingactivitiesvia
several charitable projects.

Operations Executive

April 2001 - October 2001

April 2001 - October 2001

Supervised the Production Team to maintain the Journal template, update
contentforeach issue anddevelopapublication scheduleforall tocomply with.
▪ Completed reviews of all submitted content in view of the publication general
style.
▪ Corresponded in a timely manner with MD and other contributors regarding
acceptance, rewriting, and/orrejection of manuscripts.
▪ Thoroughly reviewed and edited online drafts for both first and second passes to
prepare forpublication onthe Journal’swebsite.
▪ Delivered to MD a final set of copy for each issue according to previously set
deadlines aswell astoteammemberswithfeedbackinlightof contentandform.
▪ Handled all questions andinquiriesinregardstothe journal fromvariousparties.
▪ Handledall financialtransactions forthe Journal.
▪ Promoted Publication through appropriate venues and performed other relevant
dutiesasneeded.
▪ Maintained the highest ethical standards at all times to avoid situations that could
leadtoany conflictof interest.
▪ Was part of a Start-up team when InfoFort was established in Egypt. Participated
ina multitudeof taskswithinandoutof myjobscope.
▪ Built and managed Client database by identifying potential clients based on their
business needs, evaluatedandmatchedthemtopre-setcompanycriteria.
▪ Communicated with Client Decision Makers through presenting company
products and services on phone and via email and set up meetings for the
certifiedsalespersonnel.
▪ Successfully generated daily Sales Leads by generating new meetings, reoffer &
follow upwithexistingcontacts - exceededpre-settargetscontinuously.
▪ Trained, supervised and evaluated new sales candidates on company services
and workpolicies.
▪ Organizedall correspondences(offers, quotationsetc.

Job role:
Logistics and Transportation

July 1999 - December 1999

IBM International

July 1999 - December 1999

HandledHR project
RelatedtoEmployeesHealth
Scheme
Data ManagementSystems
(JUNE- AUGUST1998)
Technical Translationfor
Telecommunicationand
BusinessApplicationsICMS&
GSM Projectsinadditionto
othergeneral topics and
contracts
Arabize ComputerService
and Consultancy
(JUNE- AUGUST1997)
Technical Translation&Proof
Reading
Martrans for Maritime
Transportation
(June -

Company industry:
IT Services

Education

ESLSCA Business School (Ecole Supérieure Libre des

May 2014

May 2014

Master's degree, Marketing

Egypt

GPA (point): 3.78 out of 4

GPA (point): 3.78 out of 4

Ain Shams University

May 1999

May 1999

Bachelor's degree, English Literature

Egypt

GPA (rating): Good

GPA (rating): Good

Armenian Catholic Sisters’ School

January 1995

January 1995

High school or equivalent, General English

France

Skills

Event Management
Expert
Event Management
Expert
Marketing
Expert
Marketing
Expert
Customer Service
Expert
Customer Service
Expert
Administrative & Support Services
Expert
Administrative & Support Services
Expert
Editing Newsletters
Expert
Editing Newsletters
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
ACCOUNTS RECEIVABLE
Expert
ACCOUNTS RECEIVABLE
Expert
CREDIT
Expert
CREDIT
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
DRIVING
Expert
DRIVING
Expert
MARKETING
Expert
MARKETING
Expert
OFFICE MANAGEMENT
Expert
OFFICE MANAGEMENT
Expert
ORGANIZATIONAL SKILLS
Expert
ORGANIZATIONAL SKILLS
Expert
MICROSOFT MAIL
Expert
MICROSOFT MAIL
Expert
User Assistance
Expert
User Assistance
Expert
Supervising
Expert
Supervising
Expert
Office Work
Expert
Office Work
Expert
Personal Service
Expert
Personal Service
Expert
Office Administration
Expert
Office Administration
Expert
Minutes
Expert
Minutes
Expert
Outlook
Expert
Outlook
Expert
Problem Solving
Expert
Problem Solving
Expert
Teamwork
Expert
Teamwork
Expert
Administrative Organisation
Expert
Administrative Organisation
Expert
Marketing Assistance
Intermediate
Marketing Assistance
Intermediate
Translation
Expert
Translation
Expert
Accounting
Intermediate
Accounting
Intermediate
Event Management
Expert
Event Management
Expert
Marketing
Expert
Marketing
Expert
Customer Service
Expert
Customer Service
Expert
Administrative & Support Services
Expert
Administrative & Support Services
Expert
Editing Newsletters
Expert
Editing Newsletters
Expert

Social profiles

Languages

Arabic

Expert

English

Expert

French

Expert

Training and Certifications

Certifications
Project Management Certificate
MBA Certificate

Hobbies and interests

Improving my reading talent, walking with a bit of silence to mediate, exploring new cooking recipes