Lamia Lasheen

:
• Contribute to the achievement of the company's objectives by providing professional HR support and overall direction to operational management in the areas of organizational design, recruitment & selection, succession-planning, compensation & benefits, performance management, employee engagement and training.
• Managed the cultural change management process in the company during the restructuring phase from a family business oriented to multinational standards and procedures with the help of a consultants firm.
• Developed HR departmental infrastructure, HR policies & procedures forms, offer letters, and ensured successful implementation.
• Designed and updated the company organizational structures, manpower plan and headcount reports.
• Conducted in the annual merit salary review process with Mercer
• Participated and managed in the evaluation and selection of qualified benefits providers (health insurance, training houses)
• Supervised the review and update of all personnel legal documents and took corrective actions towards incompliance issues
• Manages the payroll system; establishes and maintains company and employee payroll
• Maintain annual, quarterly, and monthly HR reporting systems to our head office in Paris.
• Handled the whole selection process: starting from receiving hiring requests, reviewing job description, searching on database for suitable candidates, conducting HR interview, and finally preparing short list to the line manager.

• Developed annual training plan and training calendar based on both the performance appraisal of employees and the company’s business strategy.

• Conducted exit interviews and provide senior management with analysis and recommendations to help retain top talents.
• Conducted employees questionnaire to analyze employee’s job satisfaction, indentify potential successors for key jobs, and assess training needs.

Handling communication and all needed correspondence with the Tokyo Office branch and follow up on payments transfers.
Perform a full range of secretarial and related duties using considerable independent judgment in decision making and prepare confidential documents.
Read and screen incoming correspondences, reports and make preliminary assessment of the importance of materials.
Act as liaison between the Management and employees by receiving instructions, assignments and following up on status of assignments.
Review, proofread documents that request the Chairman approval.
Coordinate and facilitate the Chairman calendar to arrange appointments, meetings and conferences.
Compile and maintain records, statistical information, and reports.
Receive and screen incoming calls and visitors, determining which are priority matters, and alerts the Management accordingly providing requested information.
Word processing of documents, memorandums, letters, reports, agreements and charts.
Establish appropriate file and record systems.
Follow up on pending items and carry on with actions until solved.
Ability to use diplomacy, discretion and judgment in giving out information

Receive candidates and answering their inquiries as well as helping them to fill applications.
Handle all the correspondence related to the recruitment process.
Review and filing applications
Interview the candidates.
Receive requests from clients and reviewing data bank for required positions.
Select and nominate candidates to check availability and acceptance.
Send applications to clients and follow up with them providing extra documents for the applicants.
Follow up on invoices for clients.

Sort and distribute incoming correspondence including faxes and email
Prepare reports, memos and letters as well as other documents.
Coordinate travel, schedule meetings and appointments
Responsible for all office transactions with the customers and all correspondence between Jeddah office and main office in Cairo.

Responsible for the Bank’ services and maintenance contracts.
Issue and release Purchase Orders, Stationary and supplies equipment.
Renew all staff work permits
Responsible for staff social insurance.
Arrange Bank events such as parties and seminars
Calculate and listing all medical expenses for staff and their dependant
Control staff attendance
Calculate and maintain records for staff leaves
Maintain records and issuing monthly expenses report
Prepare payroll and any additional benefits
Train the staff to use an advanced telecommunication program
Handle all telex transfers from customs in Egypt
Act as a liaison between customers and company branches worldwide.
Investigate customers’ inquiries, complaints and handle all correspondence in regard with their problems.

Provide full administrative support to the Financial Controller
Perform all office correspondence, memos, faxes, letters and reports