Administrative Assistant
Hyatt Regency Riyadh Olaya
Total years of experience :2 years, 10 Months
● Room allocations based on guest’s room preferences, ETA, and GEM notes
● Sending pre-arrival emails and arranging airport pick up and drop off
● Sending invoices to guests upon check-out
● Handling guest complaints through emails and phone calls
● Updating guests’ profile notes and adding comments from HySat
● Enrolling guests to membership and raising ticket for missing membership points
● Responsible for employees’ duty roster and attendance for payroll
● Operating and Guest supplies inventory
● Responsible for pre-employment important documents
● Scheduling interviews
● Airplane ticket for employees and visa process
● Company’s new announcements and policies
● Showroom/Ocular to function rooms for clients
● Event reservations (pencil booking and confirmed booking)
● Banquet Event Order for in-house events (meetings and employee events)
● Office supplies inventory
● Emailing clients for reservations and contracts
Transnational Double Degree Holder -Bachelor of Science in International Hospitality Management granted by De La Salle - College of Saint Benilde -Bachelor Degree in International Hotel Management granted by Vatel International Business School Hotel and Tourism Management, France
High school graduate