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لارا الفاروقي, Group Chief Operations Officer

لارا الفاروقي

Group Chief Operations Officer·METCORP

المملكة العربية السعودية

ماجستير, Translation

الخبرة العملية

مجموع سنوات الخبرة: 31 سنوات, 9 أشهر

Group Chief Operations Officer

مايو 2014 - حتى الآن

METCORP

عمان، الأردن

مايو 2014 - حتى الآن

•Ensure that the business is operated to the highest standards in line with the mission statement and values
•Oversee administration, logistics, Service, Customer Care and Warehousing departments
•Monitor revenue margins and worker productivity, as well as implementing new directives for growth
•Implement improvements of the operational systems, processes and policies in support of organizations’ mission
•Support better management reporting, information flow, business process and organizational planning
•Increase the effectiveness and efficiency of Support Services (HR, IT and Maintenance), through improvements to each function as well as coordination and communication between support and business functions
•Ensuring that all departments operate within agreed budgets and achieve agreed targets and implement systems for reviewing all operating costs to ensure that they are in line with focused revenue
مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Operations Manager

أبريل 2012 - مايو 2014

CADER-Change Agent for Arab Development and Education Reform

عمان، الأردن

أبريل 2012 - مايو 2014

•Manage ERSP (Education Reform Support Program) as a subcontractor for USAID
•Manage three Education Professional Development as a subcontractor for UNICEF
•Manage two higher Education Diploma programs
•Coordinate between projects’ partners and CADER on the general implementation of Cader’s programs
•Manage the performance of all operations staff to ensure the highest level of work quality
•Monitors workflow processes and procedures to achieve effective and efficient processing and tracking of the implementation of CADER’s programs in the field
•Prepare and Review all programs documentation
مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
الإدارة

Consultant

أغسطس 2009 - مارس 2012

Vestel

عمان، الأردن

أغسطس 2009 - مارس 2012

•Advise on improvements of the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning
•Support and increase the effectiveness and efficiency of Support Services (HR, IT and Maintenance), through improvements to each function as well as coordination and communication between support and business functions
مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
استشارات

Independent Contractor

مايو 2006 - أكتوبر 2009

USIS International

بغداد، العراق

مايو 2006 - أكتوبر 2009

●Responsible for managing the relation between US Civilian Police Assistance Training Team (CPATT), the Iraqi minister of Interior, the Iraqi National Police and USIS International in Iraq.
● Manage all Academy officers, constables and students affairs pertaining to USIS. (Total of 1, 650 personnel)
●Set up of CPATT training courses which includes coordination of students, expat instructors, classes and schedules
●Manage the linguistic department which includes 40 interpreters and translator that service 4 different training departments
●Mange the petty cash for camp Dublin
●Produce daily and weekly Financial and Training Reports
مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
غيرذلك

Co- founder

يونيو 2005 - مايو 2006

Sharq Importers

الولايات المتحدة

يونيو 2005 - مايو 2006

Sharq Importers is a newly established small business that export specialties of the middle east such as Egyptian bed linens and towels, Jordanian Spa products, Dates and Olive oil to the United States for retail distribution to chains in the east coast and New York City.
Established a network of vendors and suppliers
Client liaison and product marketing
مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Director Of Operation/IRAQ

فبراير 2004 - أبريل 2005

SallyPort Global Holdings

الولايات المتحدة

فبراير 2004 - أبريل 2005

Established relations with vendors to support all logistic supplies and life support requirements in Iraq and Jordan
Liaised with high ranking Iraqi government officials
Administration of the security force logistic requirements
Built state-of-the-art compound for Louis Berger/TSG.
Managed compound personnel as well as all life support functions (billeting, furnishings, catering, laundry and housekeeping)
Chief Liaison Officer between SPG and client
Participated in the business development efforts by identifying and pursuing potential business opportunities
Produced marketing and promotional tools to promote company’s services

.
مجال الشركة:
الاستعانة بالمصادر الخارجية للعمليات التجارية
الدور الوظيفي:
الإدارة

Director of Operations-Jordan

سبتمبر 2003 - يناير 2004

CBL

الولايات المتحدة

سبتمبر 2003 - يناير 2004

$200 million USAID/DoD contracts. Prime contracts were for security and life support for Baghdad International Airport, Washington Group and Bearing Point.
Managed logistics operation for the company in Jordan.
مجال الشركة:
خدمات الأمن الخاص
الدور الوظيفي:
الإدارة

Administartion Manager

فبراير 2003 - سبتمبر 2003

Nuqul Group

عمان، الأردن

فبراير 2003 - سبتمبر 2003

Handled personnel and Services of the head offices of Nuqul Group.
مجال الشركة:
الإنتاج الصناعي
الدور الوظيفي:
إدارية

Partner

يوليو 2000 - فبراير 2003

T-Solutions

القاهرة، مصر

يوليو 2000 - فبراير 2003

Established a translation company providing Arabic and English translations, services include:
Advertisements, Brochures, Certificates, Contractual agreements, Websites…..
Key clients include: Guerlain-Paris, Spaac, MobiNiL and Echo-media.
Conducted Business Writing Courses as well as Report Writing Courses for AUC and IMI.
مجال الشركة:
الترجمة ومعالجة النصوص
الدور الوظيفي:
الإدارة

Operations Director

يناير 2000 - يناير 2001

SCOPE

القاهرة، مصر

يناير 2000 - يناير 2001

Supervised and managed the work of 15 account executives, sales & customer service representatives
Conducted courses evaluation & evaluations’ analysis
Prepared complete proposals for Training Needs Assessment, Training & On-The-Job Training
Supervised the Production of all Marketing & Promotional Materials of the company
Established an operations manual which included Telemarketing, Sales, after sales cycles
Arranged and supervised local seminars
Established a Human Resources system, policies and procedures
Contained costs and Acquired new clients resulting in an increase of profitability by 15%
Updated, upgraded & controlled the quality of all Marketing Materials brochures, handouts and manuals
مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
التدريس والشؤون الأكاديمية

Center Manager-Project Manager

يوليو 1998 - يناير 2000

Knowlogy International

القاهرة، مصر

يوليو 1998 - يناير 2000

Supervised and managed the work of 35 trainers and customer service representatives
Conducted courses evaluation analysis with immediate responses doubling customer Satisfaction
Assisted in the set up of a new training center tailored to meet the Egyptian based customer needs and preferences
Arranged and supervised International and local seminars
Developed new courses designed to support multimedia sessions
Initiated a new Business Writing course
Participated in establishing a Human Resources system, policies and procedures
Established and heading Knowlogy Junior- a new branch of Knowlogy International Group targeting ages 3-16
Managed School 2000 project - a two years old branch of Knowlogy International Group targeting the application of multimedia technology in schools’ educational systems.
مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
التدريس والشؤون الأكاديمية

TEACHER OF ENGLISH LANGUAGE/ LANGUAGE SPECIALIST

أغسطس 1996 - يونيو 1998

National Orthodox School

عمان، الأردن

أغسطس 1996 - يونيو 1998

Taught English language and literature to secondary level students
Developed extra curricular material to support secondary schools syllabus
Conducted follow-ups for students with learning difficulties
Conducted workshops to improve teachers’ awareness concerning learning disabilities such as Dyslexia
مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
التدريس والشؤون الأكاديمية

TEACHER OF ENGLISH LANGUAGE

أغسطس 1994 - أغسطس 1996

Amman National School

عمان، الأردن

أغسطس 1994 - أغسطس 1996

Taught English language to third and fourth grade
Achieved a high level of compatibility between disable children and regular children in a classroom environment
مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
التدريس والشؤون الأكاديمية

التعليم

University of Jordan

يونيو 1996

يونيو 1996

ماجستير، Translation

الأردن

University Of Jordan

يونيو 1994

يونيو 1994

بكالوريوس، English Literature/Political Science

الأردن

Skills

Managed Services
Expert
Managed Services
Expert
People Management
Expert
People Management
Expert
Client Relationship Building
Expert
Client Relationship Building
Expert
Multicultural Environments
Expert
Multicultural Environments
Expert
Computer Skills/Perfect working knowledge of Microsoft Windows Applications
Expert
Computer Skills/Perfect working knowledge of Microsoft Windows Applications
Expert
operations management
Expert
operations management
Expert
organizational development
Expert
organizational development
Expert
materials
Expert
materials
Expert
training planning
Expert
training planning
Expert
Managed Services
Expert
Managed Services
Expert
People Management
Expert
People Management
Expert
Client Relationship Building
Expert
Client Relationship Building
Expert
Multicultural Environments
Expert
Multicultural Environments
Expert

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
متوسط

العضويات

Friends of Environment Society

Member

January 1997

Jordanian Translators’ Association

Member

June 1996

Jordanian Team for Water–Skiing

Member

July 1992

National Orthodox School

Head Of Student Council

August 1998

Children International Summer Villages C.I.S.V

Participant/ Luxembourg- 1983

April 1983

Jordan TV foreign Channel

Preparation, presentation & production

September 1997

الهوايات

  • Reading, Music, Horse Backriding, Skiing, Swimming, Yoga, Weight Lifting