لارا حيدر, Supervisor

لارا حيدر

Supervisor

Ascend retail

البلد
لبنان - بيروت
التعليم
بكالوريوس, Business Administration
الخبرة
6 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :6 years, 5 أشهر

Supervisor في Ascend retail
  • لبنان - بيروت
  • أبريل 2016 إلى سبتمبر 2018

•Assist in maintaining sales presence and continuous customer contact.
•Responsible for cash control.
•Deal with customer complaints, answer all their questions.
•Do inventory, currency and prepare receipts.
•Assist in coordination of sales promotions, review inventory and sales record with mangers and develop merchandising techniques.
•Training Sales persons.
•Daily training, motivation and supervision for sales staff.
•Develop and maintain direct mail campaigns and sales budget.
•Involved in the recruitment and training process of new staff.
•Allocation territories for sales staff.
•Analyzing sales performance reports for senior managers and executives.
•Weekly mangers report.
•Assist in maintaining sales presence and continuous customer contact.
•Responsible for cash control.
•Deal with customer complaints, answer all their questions.
•Do inventory, currency and prepare receipts.
•Assist in coordination of sales promotions, review inventory and sales record with mangers and develop merchandising techniques.
•Training Sales persons.
•Daily training, motivation and supervision for sales staff.
•Develop and maintain direct mail campaigns and sales budget.
•Involved in the recruitment and training process of new staff.
•Allocation territories for sales staff.
•Analyzing sales performance reports for senior managers and executives.
•Weekly mangers report.

Assistant Shop manager في Hennawi Group
  • لبنان - بيروت
  • يناير 2015 إلى أبريل 2016

•Hire and train new employees for the sales floor.
•Ensure that the store is clean, safe and presentable for customers.
•Conduct regular audits of the stores physical and practical condition to ensure quality.
•Maintain product levels appropriately.
•Process sales when necessary.

Head Cashier في Landmark
  • لبنان - بيروت
  • مايو 2013 إلى ديسمبر 2015

•Organize all the tasks and working schedules of cashiers.
•Responsible for the best services to customers.
•Monitor process of financial reports.
•Responsible for the cleanliness and neatness of store display.
•Make changes in demand and supply depending on policies.

assistant shop manager في Aroma
  • لبنان - بيروت
  • مايو 2012 إلى مايو 2013

•Controlling stock and merchandise
•Ordering more supplies for stock.
•Assisting and reporting for Store manager.
•Do Inventories.
•Performing accounting responsibilities.

الخلفية التعليمية

بكالوريوس, Business Administration
  • في American University of Culture and Education
  • أكتوبر 2018

I'm a Business Management student with 3.2 GPA.

Specialties & Skills

word, excell
communication skills
product knowledge
customer service
leadership and managment
powerpoint

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس
الفرنسية
مبتدئ

التدريب و الشهادات

customer service (تدريب)
معهد التدريب:
ascend retail
تاريخ الدورة:
April 2017
المدة:
3 ساعات

الهوايات

  • Traveling