lara haidar, Supervisor

lara haidar

Supervisor

Ascend retail

Location
Lebanon - Beirut
Education
Bachelor's degree, Business Administration
Experience
6 years, 5 Months

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Work Experience

Total years of experience :6 years, 5 Months

Supervisor at Ascend retail
  • Lebanon - Beirut
  • April 2016 to September 2018

•Assist in maintaining sales presence and continuous customer contact.
•Responsible for cash control.
•Deal with customer complaints, answer all their questions.
•Do inventory, currency and prepare receipts.
•Assist in coordination of sales promotions, review inventory and sales record with mangers and develop merchandising techniques.
•Training Sales persons.
•Daily training, motivation and supervision for sales staff.
•Develop and maintain direct mail campaigns and sales budget.
•Involved in the recruitment and training process of new staff.
•Allocation territories for sales staff.
•Analyzing sales performance reports for senior managers and executives.
•Weekly mangers report.
•Assist in maintaining sales presence and continuous customer contact.
•Responsible for cash control.
•Deal with customer complaints, answer all their questions.
•Do inventory, currency and prepare receipts.
•Assist in coordination of sales promotions, review inventory and sales record with mangers and develop merchandising techniques.
•Training Sales persons.
•Daily training, motivation and supervision for sales staff.
•Develop and maintain direct mail campaigns and sales budget.
•Involved in the recruitment and training process of new staff.
•Allocation territories for sales staff.
•Analyzing sales performance reports for senior managers and executives.
•Weekly mangers report.

Assistant Shop manager at Hennawi Group
  • Lebanon - Beirut
  • January 2015 to April 2016

•Hire and train new employees for the sales floor.
•Ensure that the store is clean, safe and presentable for customers.
•Conduct regular audits of the stores physical and practical condition to ensure quality.
•Maintain product levels appropriately.
•Process sales when necessary.

Head Cashier at Landmark
  • Lebanon - Beirut
  • May 2013 to December 2015

•Organize all the tasks and working schedules of cashiers.
•Responsible for the best services to customers.
•Monitor process of financial reports.
•Responsible for the cleanliness and neatness of store display.
•Make changes in demand and supply depending on policies.

assistant shop manager at Aroma
  • Lebanon - Beirut
  • May 2012 to May 2013

•Controlling stock and merchandise
•Ordering more supplies for stock.
•Assisting and reporting for Store manager.
•Do Inventories.
•Performing accounting responsibilities.

Education

Bachelor's degree, Business Administration
  • at American University of Culture and Education
  • October 2018

I'm a Business Management student with 3.2 GPA.

Specialties & Skills

word, excell
communication skills
product knowledge
customer service
leadership and managment
powerpoint

Languages

Arabic
Native Speaker
English
Expert
French
Beginner

Training and Certifications

customer service (Training)
Training Institute:
ascend retail
Date Attended:
April 2017
Duration:
3 hours

Hobbies

  • Traveling