Subject Matter Expert
TATA Consultancy Services
Total years of experience :9 years, 0 Months
RESPONSIBILITIES in TATA.
- Quality Check
- Weekly, Monthly and Quarterly Meetings.
- Minutes of Meetings
- Trainings and Development for the Team.
- Assessment and Feedback
- Process HR Transaction on SAP System.
- People Management (ex. Call tree .. etc)
- FMEA (Failure Model and Effect Analysis)
- MBR (Monthly Business Review)
- Volume Forecasting.
- Manage the Daily Volume.
- Daily Dashboard.
- SIPOC.
- Query Log.
- Process Mapping and Value Stream Mapping.
- Root Cause Analysis.
- FTE Estimation (Full Time Employee Needed).
Public Administration, Specialized in Administration and leadership aspect.
Business Administration